LG Electronics USA Consumer Notice: French Door Refrigerators With Ice and Water...

Fri Nov 14, 2008 5:30pm EST

* Reuters is not responsible for the content in this press release.

LG Electronics USA Consumer Notice: French Door Refrigerators With Ice and
Water Dispensers
In Coordination with U.S. Department of Energy, LG Offers Energy-Saving
Product Modification, Consumer Payments

ENGLEWOOD CLIFFS, N.J., Nov. 14 /PRNewswire/ -- In coordination with the
U.S. Department of Energy (DOE), LG Electronics USA Inc. has revised the
energy ratings on five current refrigerator models.
    Refrigerator testing rules used by DOE have been in place since 1979.  In
light of different applications of these rules in the appliance industry to
today's advanced products, LG has proactively worked with the DOE concerning
the test standards.
    Based on guidance from the DOE about its interpretation of the testing
rules, the energy rating has been changed for five current LG "French Door"
models with ice and water dispensers in the door: LFX23961, LFX25971,
LFX21971, LMX25981 and LMX21981.  For these models, LG is voluntarily
suspending its participation in the Energy Star program. Five discontinued LG
models also are affected: LFX25950, LFX25960, LFX21960, LFX25980 and LFX21980.
    LG Electronics USA's agreement with the DOE includes a comprehensive
program for consumers -- an energy-saving modification to previously-purchased
refrigerators and cash payments to consumers for incremental energy costs. A
similar program will be implemented for comparable Kenmore-brand "TRIO" models
designed and manufactured by LG Electronics.  This only affects Kenmore French
Door models with ice and water dispensing through the door having model
numbers starting with 795.
    For consumers who have already purchased these models, LG is offering a
three-part program:
    1.  LG is offering to modify consumers' refrigerators to make them more
        energy efficient.  LG is making arrangements to visit consumers' homes
        to modify their refrigerator.  This will lower the energy consumption
        over the life of the product and is free of charge.

    2.  Consumers will receive a cash payment for past energy usage.  LG is
        providing a one-time cash payment to cover the difference between the
        new measured energy rating and the amount listed on the original
        EnergyGuide label at the time the product was purchased.

    3.  Consumers will receive cash payments for future energy usage. LG will
        provide a cash payment each year over the expected useful life of the
        product.  These payments will cover the difference between the new
        measured energy rating of the refrigerator with the energy-saving
        modification and the energy usage listed on the EnergyGuide label.


    In cooperation with its retailers, LG will attempt to contact all previous
purchasers of the affected units to arrange the in-home modification and the
payments. Consumers who purchased the affected models can also register to
participate in the program and get more information by mail or by calling a
special hotline (1-888-848-1266) or online at
http://www.LGrefrigeratoroffer.com.
    LG Electronics is a long-time partner in the voluntary Energy Star
program, and the vast majority of LG appliance products continue with their
Energy Star ratings. The company plans to introduce redesigned,
Energy Star-rated ice-and-water-dispensing French Door refrigerators in early
2009. In the meantime, steps have been taken to ensure that labeling and
marketing materials will reflect the new energy consumption information for
the affected models.
    About LG Electronics USA Inc.
    LG Electronics USA Inc., based in Englewood Cliffs, N.J., is the North
American subsidiary of LG Electronics, Inc., a global force in home
appliances, consumer electronics and mobile communications. For more
information, please visit http://www.LGusa.com.
SOURCE  LG Electronics USA Inc.

John I. Taylor of LG Electronics USA Inc., +1-847-941-8181, jtaylor@lge.com;
or Nathan Friedman, +1-312-397-6009, nathan.friedman@ogilvypr.com, for LG
Electronics USA Inc.
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