LG Electronics USA Consumer Notice: French Door Refrigerators With Ice and Water...
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LG Electronics USA Consumer Notice: French Door Refrigerators With Ice and Water Dispensers In Coordination with U.S. Department of Energy, LG Offers Energy-Saving Product Modification, Consumer Payments ENGLEWOOD CLIFFS, N.J., Nov. 14 /PRNewswire/ -- In coordination with the U.S. Department of Energy (DOE), LG Electronics USA Inc. has revised the energy ratings on five current refrigerator models. Refrigerator testing rules used by DOE have been in place since 1979. In light of different applications of these rules in the appliance industry to today's advanced products, LG has proactively worked with the DOE concerning the test standards. Based on guidance from the DOE about its interpretation of the testing rules, the energy rating has been changed for five current LG "French Door" models with ice and water dispensers in the door: LFX23961, LFX25971, LFX21971, LMX25981 and LMX21981. For these models, LG is voluntarily suspending its participation in the Energy Star program. Five discontinued LG models also are affected: LFX25950, LFX25960, LFX21960, LFX25980 and LFX21980. LG Electronics USA's agreement with the DOE includes a comprehensive program for consumers -- an energy-saving modification to previously-purchased refrigerators and cash payments to consumers for incremental energy costs. A similar program will be implemented for comparable Kenmore-brand "TRIO" models designed and manufactured by LG Electronics. This only affects Kenmore French Door models with ice and water dispensing through the door having model numbers starting with 795. For consumers who have already purchased these models, LG is offering a three-part program: 1. LG is offering to modify consumers' refrigerators to make them more energy efficient. LG is making arrangements to visit consumers' homes to modify their refrigerator. This will lower the energy consumption over the life of the product and is free of charge. 2. Consumers will receive a cash payment for past energy usage. LG is providing a one-time cash payment to cover the difference between the new measured energy rating and the amount listed on the original EnergyGuide label at the time the product was purchased. 3. Consumers will receive cash payments for future energy usage. LG will provide a cash payment each year over the expected useful life of the product. These payments will cover the difference between the new measured energy rating of the refrigerator with the energy-saving modification and the energy usage listed on the EnergyGuide label. In cooperation with its retailers, LG will attempt to contact all previous purchasers of the affected units to arrange the in-home modification and the payments. Consumers who purchased the affected models can also register to participate in the program and get more information by mail or by calling a special hotline (1-888-848-1266) or online at http://www.LGrefrigeratoroffer.com. LG Electronics is a long-time partner in the voluntary Energy Star program, and the vast majority of LG appliance products continue with their Energy Star ratings. The company plans to introduce redesigned, Energy Star-rated ice-and-water-dispensing French Door refrigerators in early 2009. In the meantime, steps have been taken to ensure that labeling and marketing materials will reflect the new energy consumption information for the affected models. About LG Electronics USA Inc. LG Electronics USA Inc., based in Englewood Cliffs, N.J., is the North American subsidiary of LG Electronics, Inc., a global force in home appliances, consumer electronics and mobile communications. For more information, please visit http://www.LGusa.com. SOURCE LG Electronics USA Inc. John I. Taylor of LG Electronics USA Inc., +1-847-941-8181, firstname.lastname@example.org; or Nathan Friedman, +1-312-397-6009, email@example.com, for LG Electronics USA Inc.
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