Contingent Awarded Three-Year $600,000 Contract to Manage WAN for New Zumiez Stores Throughout North America
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CINCINNATI--(Business Wire)-- Zumiez, a 343-store action sports fashion retailer, has awarded Contingent Network Services (www.contingent.com) the contract to deploy Contingent’s EverWorX managed Wide Area Network (WAN) service to consolidate, speed and simplify store management systems for Zumiez’s new retail locations across the country. The contract has an estimated value of approximately $600,000. Zumiez is decommissioning and replacing a self-managed WAN with Contingent’s EverWorX solution. A virtual private broadband network will link Zumiez’s new locations by December 2009. Zumiez, like many recent Contingent clients, initiated the deployment to enable faster credit card processing, remote network monitoring, energy management and high-speed Internet access across all its locations. EverWorX enables organizations to streamline their communications and maximize productivity. The service can provide for 100% coverage throughout North America with a comprehensive, scalable and worry-free package that combines all elements of design, deployment and support for a single or multi-site voice and data network with no capital investment. Unlike other competitive systems, EverWorX provides more than telecommunications aggregation. It can be fully customized to fill gaps or outsource entire network operations. Most importantly, EverWorX provides a 99% Uptime Service Guarantee that protects clients from service interruption, regardless of the underlying carriers. If service is interrupted, the client does not pay. “We were managing a variety of disparate providers and doing our best to integrate our network in-house, and Contingent introduced us to a very unique approach that was simple to understand but met our specific needs. Contingent’s approach of carrier neutrality and best-of-breed solution coupled with flexibility and competitive rates made this a perfect fit for us,” said Lee Hudson, Technology Director for Zumiez. “Enough cannot be said about Contingent’s service level agreements and the automatic outage credits they provide, regardless if they are able to redeem credits from the underlying carrier. We have not seen that before.” With EverWorX, once a network and applications are operational, there typically is a brief "burn-in" period and then the network is commissioned. If a site goes down, Contingent is the first to be notified and will have already begun recovery activities to bring the affected site back online. If the site is down, the client does not pay for telecommunications service during the outage. Contingent is capable of addressing problems on-site in as little as two hours for a critically down circuit, provides clients with full visibility through proprietary Web-based network monitoring tools and enables access to its Technical Assistance Center 24x7x365. For more information about Contingent and EverWorX, contact Chad Mattix at (800) 506-9609 or cmattix@contingent.com, or visit www.contingent.com. About Zumiez Zumiez (www.zumiez.com) is a leading specialty retailer of action sports related apparel, footwear, equipment and accessories. Our stores cater to young men and women between ages 12-24, focusing on skateboarding, surfing, snowboarding, motocross and BMX. As of December 1, 2008, Zumiez operates 343 stores, which are primarily located in shopping malls. About Contingent Network Services Founded in 1984 and based in Cincinnati, Ohio, Contingent Network Services designs, deploys, and supports the highest quality data communications networks and systems available, and manages it all through a single point of contact. Full-service network integration and technology solutions include managed and project services for wireless systems, managed wide area networks, local area networks, Voice over Internet Protocol (VoIP), network management, server/desktop installation and implementation, structured distribution and support. Company Contact Contingent Network Services Chad Mattix, 800-506-9609 Vice President, Corporate Development cmattix@contingent.net or Agency Contact O’Keeffe Communications Dan O’Keeffe, 513-221-1526 dan@okeeffecom.com Copyright Business Wire 2008
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