Major European I.T. Service Provider Slashes $1.4 Million in Costs With BMC Software, Projects 370 Percent Return on BMC Remedy ITSM v7 Investment

* BMC ITSM v7 selected over offerings from HP, CA
* Improved risk management reduces outages in Telvent datacenters by 25 percent
* Deployment of BMC IT Service Management v7 instrumental in Telvent achieving
ISO 20000 certification

HOUSTON--(Business Wire)--
Telvent (NASDAQ: TLVT), a leading European provider of integrated IT services,
rapidly reduced its IT management costs and gave its business new momentum by
implementing IT Service Management (ITSM) v7 from BMC Software (NYSE: BMC).

Telvent estimates that BMC ITSM will deliver a total $5.5 million (370 percent)
return on investment as well as improved service quality to its customers
worldwide over the 30 month project lifecycle. This ROI is calculated as
follows: 193 percent attributed to improved IT management and 177 percent coming
from new customer revenues and expanded orders from existing customers.

"BMC Software has transformed the way Telvent does business, enabling us to
better manage our distributed IT environments and provide more competitive,
cost-effective IT services to clients," said Oscar Ceballos, global services IT
governance manager at Telvent. "To meet the needs of our customers, we changed
from an unstructured, siloed IT model to one that provisions predictive,
organised, and efficient services. In our search we reviewed offerings from HP,
CA and others; we determined that BMC provides the best level of integration
across our systems."

A cornerstone of BMC`s Business Service Management (BSM) platform, BMC ITSM v7
rapidly consolidated change management processes across Telvent`s seven data
centers in Europe and North America. As a result, Telvent reduced the time
needed to plan, schedule and deploy changes from three weeks to one week. With
better risk management processes in place, Telvent also reduced system outages
by 25 percent, consequently cutting assessed service level penalties by
approximately $9,000 per month.

BMC ITSM v7 also allows Telvent to provide greater transparency in its services,
giving customers more confidence and insight as to how Telvent manages their
data. The improved ability to deliver high quality managed services was
instrumental in enabling Telvent to conform to Information Technology
Infrastructure Library (ITIL) best practices and achieving the international
recognition of ISO 20000 certification.
(http://www.isoiec20000certification.com/about/whatis.asp).

"Telvent is a great example of how the alignment between IT and business
priorities can help a company realize tangible benefits at the bottom line,"
said Luca Lazzaron, vice president and general manager of BMC`s Enterprise
Service Management business in Europe, Middle East and Africa. "With BMC,
Telvent is not only able to deliver business value through streamlined
operations, essential in these turbulent economic times, it is also able to
offer more compelling service to its customers."

Business runs on IT.IT runs on BMC Software.

Business thrives when IT runs smarter, faster, and stronger. That`s why the most
demanding IT organizations in the world rely on BMC Software across both
distributed and mainframe environments. Recognized as the leader in Business
Service Management, BMC offers a comprehensive approach and unified platform
that helps IT organizations cut cost, reduce risk, and drive business profit.
For the four fiscal quarters ended September 30, 2008, BMC revenue was
approximately $1.83 billion. Visit www.bmc.com for more information.

BMC, BMC Software, and the BMC Software logo are the exclusive properties of BMC
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be registered or pending registration in other countries. All other BMC
trademarks, service marks, and logos may be registered or pending registration
in the U.S. or in other countries. All other trademarks or registered trademarks
are the property of their respective owners. © 2009 BMC Software, Inc.

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United Kingdom and other countries.

BMC Software
Sarah Pocock, +44 (0)1784 478326
Sarah_Pocock@bmc.com
or
Waggener Edstrom
Kirsten Potter, +44 (0)20 7632 3839
kpotter@waggeneredstrom.com

Copyright Business Wire 2009