New Research Report By Aberdeen Group Reveals: Challenging Economy Leads Top Performers to Outsource Management of Mobility Services

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Mon Jan 12, 2009 8:00am EST

SAN DIEGO--(Business Wire)--
ProfitLine, the leading provider of telecom expense and managed mobility
solutions, finds important data points and trends for the enterprise in the
Aberdeen Group report "Mobility Management: Does Outsourcing Make Sense?"
published on January 2, 2009. 

Aberdeen`s benchmark report found that Best-in-Class companies are
three-and-a-half times more likely to outsource their mobile help desks to a
managed services vendor and two-and-a half times more likely to outsource mobile
device procurement than other companies. These actions are in direct response to
the increasing demand for advanced mobility in the enterprise and the challenges
companies face in their pursuit of the appropriate levels of mobile support to
address the organizational breadth of end users and the technical challenges
associated with the increasingly complex mobile devices and applications. 

"Aberdeen has brought forward important data that concurs with the top
performing enterprises and government agencies who engage us to manage their
mobile services," commented ProfitLine chief executive officer Andreas Schenck.
"In the process of optimizing and managing our clients` mobile infrastructure we
always find significant room for improvement and cost savings. Especially in
these economic times, the business case to outsource managed mobility is more
compelling than ever and managing mobility in-house likely leaves a lot of money
on the table." 

"Now that the mobile device is integral to business operations, organizations
must seek Managed Mobility Providers that can deliver and maintain Best-in-Class
solutions for supporting mobile environments," commented Hyoun Park, Aberdeen
analyst and report co-author. "Enterprises that properly outsource and execute
their mobility initiatives can realize a number of key operational advantages
including reduced support costs, greater productivity, and improved device
compliance." 

The report outlines Aberdeen`s recommendations for action and can be accessed
courtesy of ProfitLine through the following link.
http://www.aberdeen.com/link/sponsor.asp?spid=30410443&cid=5383

About Aberdeen Group, a Harte-Hanks Company

Aberdeen isa leading provider of fact-based research and market intelligence
that delivers demonstrable results. Having benchmarked more than 30,000
companies in the past two years, Aberdeen is uniquely positioned to educate
users to action: driving market awareness, creating demand, enabling sales, and
delivering meaningful return-on-investment analysis. As the trusted advisor to
the global technology markets, corporations turn to Aberdeen for insights that
drive decisions. For additional information, visit Aberdeen
http://www.aberdeen.com or call (617) 723-7890, or to learn more about
Harte-Hanks, call (800) 456-9748 or go to http://www.harte-hanks.com.

About ProfitLine

ProfitLine is the leading provider of outsourced telecom expense and managed
mobility solutions for large enterprises and government agencies. The company's
source-to-pay solutions manage the entire telecom lifecycle for both wireline
and wireless. ProfitLine's seasoned telecom experts combine deep domain
expertise and Six Sigma principles with intelligent technology to deliver
clients substantial savings, operational efficiencies and enhanced visibility to
mission critical telecom assets. ProfitLine's technology enabled Business
Process Outsourcing (BPO) solutions allow clients to offload a non-core
competency and gain robust business intelligence so they can better navigate
today's complex telecom landscape. Based in San Diego, ProfitLine was founded in
1992. For more information, please call Lisa Maerowitz at 858-357-7158 or visit
www.profitline.com. 



ProfitLine
Lisa Maerowitz, 858-357-7158
www.profitline.com

Copyright Business Wire 2009

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