Visionary 3PL Quiet Logistics Builds Business on Kiva Systems

Innovative automation provides unique flexibility and return on investment for
3PL operations
WOBURN, Mass.--(Business Wire)--
Kiva Systems, a developer of breakthrough robotic solutions for automating order
fulfillment, today announced that Quiet Logistics is installing a Kiva Mobile
Fulfillment System as the foundation of its service offerings. Quiet Logistics,
an innovative third party logistics (3PL) provider, will use the Kiva solution
to deliver order fulfillment, returns processing and value-added services for a
wide spectrum of customers.

Quiet Logistics is the first 3PL to embrace the Kiva solution. As an industry,
3PLs have been slow to adopt traditional automation because customer contracts
come and go, product mixes change frequently, and design, installation,
integration and ramp times can take years. When these factors are combined with
the capital expenditures required for fixed conveyor, carousel and sortation
equipment, it is not surprising that major automation installations for 3PL
order fulfillment are rare. In contrast with traditional automation, the Kiva
solution is flexible and adaptive, allowing Quiet Logistics to expand capacity
rapidly when necessary, use the same equipment across a dynamic customer base,
and only invest in the equipment they need when they need it. The Kiva solution
integrates tightly with Quiet Logistics` COMPLETEwms and real-time reporting
dashboard to deliver an innovative "One Touch" fulfillment service.

"We have been implementing warehousing technology for more than 20 years, and
Kiva has the only practical automated solution that supports the diversity of
pick-pack-ship operations we run," said Bruce Welty, founder and CEO of Quiet
Logistics. "Kiva is the first automation approach we`d be willing to bet our
business on. Kiva`s innovation immediately cuts hard costs, increases throughput
and improves service levels to give us, and more importantly, our customers a
tremendous competitive advantage."

Kiva`s approach to order fulfillment uses hundreds of mobile robotic drive units
that bring inventory on movable shelves directly to workers, allowing easy and
efficient access to all inventory items at all times. Elimination of operator
walking and waiting enables worker productivity that is two to four times higher
than with other automated systems. What`s more, because all the system
components are mobile and modular, a Kiva-equipped distribution center has
unprecedented flexibility when adding new products or expanding
throughput-without disrupting ongoing operations.

"3PLs are faced with serious business challenges because they serve customers
with widely differing product and service requirements which traditional
bolted-down automation cannot support," said Mick Mountz, founder and CEO of
Kiva Systems. "Quiet Logistics is a visionary 3PL using technology to deliver
highly differentiated customer service. They are translating Kiva`s benefits
into a strategic 3PL advantage."

About Kiva Systems

Kiva Systems, Inc. uses game-changing automation technology for distribution
centers that helps companies simplify operations and reduce costs, while
increasing strategic flexibility. Using autonomous mobile robots and
sophisticated control software, the Kiva Mobile Fulfillment System enables
extremely fast cycle times with reduced labor requirements, from receiving to
picking to shipping-all without conveyor. The result is a building that is quick
and low-cost to set up, inexpensive to operate and easy to change. For more
information on Kiva Systems and its solutions, please visit www.kivasystems.com.

About Quiet Logistics

Quiet Logistics, Inc. is the industry`s first Third Party Logistics company to
deliver a complete outsourced fulfillment solution that leverages the
game-changing material handling robotics of Kiva Systems. Quiet Logistics` "One
Touch" fulfillment service is an alignment of best-in-class operations
experience and a fully integrated technology platform with a simplified business
model to improve distribution throughput, accuracy, scalability and flexibility
at costs that are 30-50% lower than the competition. For more information on
Quiet Logistics and its services, please visit www.quietlogistics.com.

Kiva Systems, Inc.
Mitch Rosenberg, 781-305-5167
mrosenberg@kivasystems.com
or
Schwartz Communications, Inc.
Scott Love, 781-684-0770
kivasystems@schwartz-pr.com

Copyright Business Wire 2009