Infor Showcases Solutions That Deliver Value and Competitive Advantage for Retailers...

Infor Showcases Solutions That Deliver Value and Competitive Advantage for
Retailers at NRF 2009

ATLANTA, Jan. 12 /PRNewswire/ -- At the 98th annual National Retail
Federation Convention and Expo in New York, January 11 - 14, 2009, Infor will
demonstrate at booth #2911 why 3,000 of the world's leading retail companies,
including 20 of the top 20(1) retailers, rely on Infor's domain expertise in
Customer Relationship Management (CRM), Human Capital Management (HCM),
Product Lifecycle Management (PLM), and/or Supply Chain Management (SCM) to
streamline operations, improve workforce retention and strengthen customer
relationships.
During an increasingly challenging market environment, it is vital for
retailers to ensure they are operating as efficiently as possible, while
delivering the highest level of service and product quality consumers expect.
Infor's retail solutions are designed to seamlessly integrate with a
retailer's current applications, minimizing the impact of installation and
upgrades and reducing the total cost of ownership. Retailers around the world
turn to Infor to reduce labor costs, improve the visibility and efficiency of
their supply networks, and drive sales across all channels -- call center,
in-store, Internet, kiosk, and IVR.
Attendees will experience hands-on demonstrations of solutions for
retailers including the following Infor products.
-- Infor CRM Epiphany delivers a single view of each customer, enabling
retailers to identify and target customers as individuals with unique needs,
maximize the value of every customer interaction by ensuring consistent
communication, and provide the most relevant offers to retain and increase
wallet share
-- Infor HCM delivers real-time visibility into workforce performance,
ensures employees are utilized to their fullest potential, drives employee
productivity through self-service functionality, and reduces the
administrative workload for managers
-- Infor PLM helps retailers bring private label products to market
quickly and effectively. From concept to the sales floor, improved
collaboration shortens development time and reduces costs, while enhancing
quality, ensuring compliance and increasing innovation
-- Infor SCM helps retailers manage complex supply chains through network
design, warehouse management, transportation and inventory management,
ensuring the right products are available to meet customer demand. As
demonstrated at Infor's booth, Infor SCM Network Design enables retailers to
reduce their carbon footprint by factoring sustainability into the network
modeling process.
"Especially in this economy, retailers want to get as much out of their
current technology investments as possible. They are also looking for
innovative solutions that will improve efficiencies, retain and attract
customers, and drive profits," said Andi Needham, senior director, industry
solutions, Infor. "Infor helps make these retailers better by providing
solutions that help them retain the top talent and develop the skills required
to remain flexible to adapt to the up and down swings of the industry. Infor
also allows our customers to introduce new functionality at their pace and
solve their workforce management, merchandise flow and customer insight
questions, helping them stay ahead of their competition."
Attendees are invited to participate in the session How to Maximize
Customer Spending and Profit: Learn from the Best (http://snipurl.com/9n364)
led by Andi Needham and featuring one of the world's largest specialty
retailers Tuesday, January 13 at 10:30 AM in the Big Ideas Expo Hall 3D09.
To find out more about Infor's retail solutions, please visit:
http://www.infor.com/industries/retail/.
About Infor
Infor acquires and develops functionally rich software backed by thousands
of domain experts and then makes it better through continuous innovation,
faster implementations, global enablement, and flexible buying options. In a
few short years, Infor has become one of the largest providers of business
software in the world. For additional information, visit www.infor.com
(1) STORES Magazine 2008 Nation's Retail Power Players, July 2008

Media Contacts:
Cameron Smith Justin Siefert
Infor Wunderkind Public Relations
(678) 319-8280 (404) 601-3660 x113
cameron.smith@infor.com jsiefert@wunderkindpr.com

SOURCE Infor

Cameron Smith, Infor, +1-678-319-8280, cameron.smith@infor.com; or Justin
Siefert, Wunderkind Public Relations, +1-404-601-3660 x113,
jsiefert@wunderkindpr.com