CORRECTING and REPLACING Coral8 Webcast with Featured Guest Analyst from Independent Research Firm Explores Continuous Intelligence for Optimization of Cross-Channel Customer Interactions

Experts Share How Companies Can More Effectively Interact with Customers to
Drive More Revenue and Raise Customer Loyalty
--(Business Wire)--
Headline of release should read: Coral8 Webcast with Featured Guest Analyst from
Independent Research Firm Explores Continuous Intelligence for Optimization of
Cross-Channel Customer Interactions (sted Coral8 Webcast with Featured Guest
Analyst from Forrester Research Explores Continuous Intelligence for
Optimization of Cross-Channel Customer Interactions).

The corrected release reads:

CORAL8 WEBCAST WITH FEATURED GUEST ANALYST FROM INDEPENDENT RESEARCH FIRM
EXPLORES CONTINUOUS INTELLIGENCE FOR OPTIMIZATION OF CROSS-CHANNEL CUSTOMER
INTERACTIONS

Experts Share How Companies Can More Effectively Interact with Customers to
Drive More Revenue and Raise Customer Loyalty

Coral8, Inc.:

What: During tough economic times, it`s vital for companies to optimize the
growing online marketplace and optimize customer interactions. Coral8 is hosting
a Webcast focused on innovative new technologies to help companies foster
customer loyalty and drive more business in 2009.

Forrester Research estimates that U.S. online retail commerce will reach $335
billion in 2012, comprising 11% of the total market.1 Forrester also reports
that the web will influence well over $1 trillion of in-store sales.2 Such
market influences are leading many organizations to closely examine and optimize
how they interact with customers across all channels.

Continuous Intelligence provides the platform, tools and techniques that allow
organizations to constantly monitor all customer interaction channels, maintain
a comprehensive "live" analytic profile of each customer, and drive immediate,
personalized offers and service actions at the right time across all channels.
This webcast will explain how companies can utilize rich untapped interaction
sources - web, call center, ATMs, kiosks and more - to read and react to
customer needs to drive faster purchasing decisions, cross-sell and up-sell
products or services, and increase customer loyalty.

Join Coral8 for an interactive Webcast with featured guest James Kobielus,
senior analyst at Forrester Research, and John Morrell, vice president of
product marketing at Coral8, Inc., where they will explore:

* What is Continuous Intelligence and where does it apply to the business?
* How can Continuous Intelligence and Advanced Analytics provide an evolutionary
step towards true real-time situation awareness and response?
* What are the emerging best practices for applying CEP in the context of the
Enterprise Data Warehouse?
* How CEP-driven Continuous Intelligence can offer faster, richer information to
influence and optimize customer actions across channels

1 Forrester Research report "US eCommerce Forecast: 2008 To 2012", January 18,
2008

2 Forrester Research report "Four Essential Metrics For Cross-Channel
Measurement", August 12, 2008

When: Wednesday, January 14, 2009, 1:00 PM EST/10:00 AM PST

Where: To register and view a detailed agenda, visit:
https://event.on24.com/eventRegistration/EventLobbyServlet?target=registration.jsp&eventid=129875&sessionid=1&key=75D71F9D85A91854C46725B2F9BC48A2&sourcepage=register

Who:James Kobielus, Senior Analyst, Forrester Research

John Morrell, VP of Product Marketing, Coral8

Matt McGowan, Webcast moderator, VP of Publishing, Search Engine Strategies

About Coral8, Inc.

Based in Mountain View, Calif., Coral8, Inc. is a leading provider of Complex
Event Processing (CEP) software and Continuous Intelligence solutions. Bringing
together high-performance, innovative SQL-based programming and modeling and
enterprise-class scalability and availability, Coral8 Engine is the fastest,
most economical way to deploy powerful, sophisticated Continuous Intelligence
that drives faster decisions and actions that positively impact revenue,
customer service and operational efficiency. Coral8 is speeding the delivery of
critical business information for customers worldwide, including Fortune 500
companies and global leaders within financial services, e-commerce,
telecommunications, transportation, government and other rapidly growing
vertical applications. For more information, visit www.coral8.com or call (650)
210-3810.

Coral8, Inc.
John Morrell, VP of Product Marketing, 650-210-3933 (Event contact)
johnm@coral8.com
or
Schwartz Communications
Jill Reed, 415-512-0770 (Press)
coral8@schwartz.com

Copyright Business Wire 2009