SchoolDude.com Awarded Top Honors in 2009 Stevie Awards for Sales & Customer ServiceSM
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Premier Worldwide Workplace Award Recognizes SchoolDude`s Legendary Customer Service CARY, N.C.--(Business Wire)-- SchoolDude.com, the nation`s leading provider of on-demand software designed exclusively for educational facility, technology and business operations, announced today that it has been named the Front-Line Customer Service Team of the Year in the third annual Stevie Awards for Sales & Customer Service. The honors are presented by the Stevie Awards, which organizes several of the world`s leading business awards shows, including the prestigious American Business Awards. Nicknamed the Stevies for the Greek word "crowned," winners were announced during a gala banquet on Monday, February 9, at Caesars Palace in Las Vegas. Nominated customer service and sales executives from across the nation and several other countries attended. Companies of all sizes and in virtually every industry submitted more than 500 entries to this year`s competition. The 27 categories for customer service professionals included Contact Center of the Year, Award for Innovation in Customer Service, and Customer Service Department of the Year. Nine companies competed for Front-Line Customer Service Team of the Year, with two companies claiming the award. "This award proves that great customer service is still available from a technology company," said Joan Maddox, SchoolDude`s vice president of client services, "and SchoolDude is proud to offer the education industry`s only Legendary Service Program. SchoolDude is honored to accept the Stevie Award for Best Front-Line Customer Service Team of the Year on behalf of the 33 customer service professionals and 145 employees of SchoolDude, as well as the thousands of clients we serve every day." Members of the Awards' Board of Distinguished Judges & Advisors and their staffs selected Stevie Award winners from among the finalists. Business professionals worldwide chose finalists during preliminary judging. Michael Gallagher, president of the Stevie Awards, said, "This year`s honorees demonstrate that even in challenging economic times, it`s possible for organizations to continue to shine in sales and customer service, the two most important functions in business: acquiring and keeping customers." Maddox added, "SchoolDude was honored to welcome 692 new clients in 2008, and we want to assure them that we won`t rest on our laurels. We want both new and veteran clients alike to experience the service levels that are the reason behind our 98.6-percent client satisfaction rating and 93-percent Net Promoter Score ranking, which demonstrates our commitment to legendary service." About SchoolDude With more than 3,700 clients, SchoolDude is the nation`s leading provider of on-demand operations management solutions designed exclusively for the unique needs of educational professionals. Backed by the industry`s only Legendary Service Program, SchoolDude`s broad suite of online applications is revolutionizing the business of managing educational operations. SchoolDude`s on-demand tools for operations management offer easy to use, affordable solutions to help both small and large educational institutions save money, increase efficiency and improve services. For more information about SchoolDude, visit www.schooldude.com. About The Stevie Awards Stevie Awards are conferred in four programs: The American Business Awards, The International Business Awards, The Stevie Awards for Women in Business, and The Stevie Awards for Sales & Customer Service. Honoring organizations of all types and sizes and the people behind them, the Stevies recognize outstanding performances in the workplace worldwide. Learn more about The Stevie Awards at www.stevieawards.com. SchoolDude.com Erin Tucker, 877-868-DUDE (3833) erin@schooldude.com Copyright Business Wire 2009
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