SchoolDude.com Awarded Top Honors in 2009 Stevie Awards for Sales & Customer ServiceSM

* Reuters is not responsible for the content in this press release.

Fri Feb 13, 2009 10:32am EST

Premier Worldwide Workplace Award Recognizes SchoolDude`s Legendary Customer
Service
CARY, N.C.--(Business Wire)--
SchoolDude.com, the nation`s leading provider of on-demand software designed
exclusively for educational facility, technology and business operations,
announced today that it has been named the Front-Line Customer Service Team of
the Year in the third annual Stevie Awards for Sales & Customer Service. 

The honors are presented by the Stevie Awards, which organizes several of the
world`s leading business awards shows, including the prestigious American
Business Awards. Nicknamed the Stevies for the Greek word "crowned," winners
were announced during a gala banquet on Monday, February 9, at Caesars Palace in
Las Vegas. Nominated customer service and sales executives from across the
nation and several other countries attended. 

Companies of all sizes and in virtually every industry submitted more than 500
entries to this year`s competition. The 27 categories for customer service
professionals included Contact Center of the Year, Award for Innovation in
Customer Service, and Customer Service Department of the Year. Nine companies
competed for Front-Line Customer Service Team of the Year, with two companies
claiming the award. 

"This award proves that great customer service is still available from a
technology company," said Joan Maddox, SchoolDude`s vice president of client
services, "and SchoolDude is proud to offer the education industry`s only
Legendary Service Program. SchoolDude is honored to accept the Stevie Award for
Best Front-Line Customer Service Team of the Year on behalf of the 33 customer
service professionals and 145 employees of SchoolDude, as well as the thousands
of clients we serve every day." 

Members of the Awards' Board of Distinguished Judges & Advisors and their staffs
selected Stevie Award winners from among the finalists. Business professionals
worldwide chose finalists during preliminary judging. 

Michael Gallagher, president of the Stevie Awards, said, "This year`s honorees
demonstrate that even in challenging economic times, it`s possible for
organizations to continue to shine in sales and customer service, the two most
important functions in business: acquiring and keeping customers." 

Maddox added, "SchoolDude was honored to welcome 692 new clients in 2008, and we
want to assure them that we won`t rest on our laurels. We want both new and
veteran clients alike to experience the service levels that are the reason
behind our 98.6-percent client satisfaction rating and 93-percent Net Promoter
Score ranking, which demonstrates our commitment to legendary service." 

About SchoolDude

With more than 3,700 clients, SchoolDude is the nation`s leading provider of
on-demand operations management solutions designed exclusively for the unique
needs of educational professionals. Backed by the industry`s only Legendary
Service Program, SchoolDude`s broad suite of online applications is
revolutionizing the business of managing educational operations. SchoolDude`s
on-demand tools for operations management offer easy to use, affordable
solutions to help both small and large educational institutions save money,
increase efficiency and improve services. For more information about SchoolDude,
visit www.schooldude.com. 

About The Stevie Awards

Stevie Awards are conferred in four programs: The American Business Awards, The
International Business Awards, The Stevie Awards for Women in Business, and The
Stevie Awards for Sales & Customer Service. Honoring organizations of all types
and sizes and the people behind them, the Stevies recognize outstanding
performances in the workplace worldwide. Learn more about The Stevie Awards at
www.stevieawards.com. 



SchoolDude.com
Erin Tucker, 877-868-DUDE (3833)
erin@schooldude.com



Copyright Business Wire 2009

Comments (0)
This discussion is now closed. We welcome comments on our articles for a limited period after their publication.