Credit Unions Finding a Way to Keep Up With New Member Growth During Economic Downturn

Credit Unions Finding a Way to Keep Up With New Member Growth During Economic
Downturn

Langley Federal Credit Union, Memphis Area Teachers' Credit Union and Premier
America Credit Union among the latest to choose award-winning ECM software
suite, OnBase

CLEVELAND, March 24 /PRNewswire/ -- Many of the country's largest banks have
realized considerable losses during the current economic crisis. Although most
people think of these losses in financial terms, many banks are losing
customers, too. And while financial times are also rocky for credit unions,
many have seen dramatic increases in new member applications. In order to
manage this growth - and improve service to existing members - they are
looking to proven technologies. One specific solution that a number of the
nation's leading credit unions are turning to is Hyland Software's enterprise
content management (ECM) software suite, OnBase(R).

(Logo: http://www.newscom.com/cgi-bin/prnh/20090130/65710LOGO )

"It's a very interesting time for credit unions," said Jason King, director of
financial services and insurance for Hyland Software. "They know that
retaining a member costs much less than acquiring a new one. So, investing in
technology that can make them more efficient and effective makes good business
sense. But, to use any budget right now, they want an immediate return on
investment. And, they want proven products from trusted vendors at a price
they can afford. Established, respected and award-winning, OnBase delivers on
all accounts, which is why it's the choice of a growing number of credit
unions."

ECM has proven to be beneficial for credit unions because it allows them to do
more with less. And at a time when many people are turning away from
traditional banks in favor of credit unions, adding more members without
adding more staff is important. Thanks to its ability to take paper out of
processes and automate low-value tasks, staff have more time to service
existing members and enroll new ones. It's no wonder that OnBase continues to
be the go-to solution for credit unions.

Profiled below are a few of the latest credit union customers (in alphabetical
order):

-- Langley Federal Credit Union - Hampton, Virginia - www.langleyfcu.org
Langley Federal Credit Union is a $1.2 Billion financial institution
and
has been in business for over 72 years. The Credit Union serves over
160,000 members and ranks in the 100 top credit unions in the nation.
-- Memphis Area Teachers' Credit Union - Memphis, Tennessee -
www.matcu.com Memphis Area Teachers Credit Union is a member-owned,
not-for-profit financial cooperative with $511 million in assets and
54,000 members, serving as Tennessee's fourth largest credit union
and the largest in the Mid-South.
-- Premier America Credit Union - Chatsworth, California -
www.premier.org
With over $1.4 billion in assets and approximately 68,000 members
nationwide, Premier America is one of the nation's leading credit
unions, dedicated to the financial needs and concerns of its
member-owners.

To learn more about Hyland Software's credit union solutions, visit
http://www.OnBase.com/creditunions.

About the Hyland Software solution, OnBase
One of the largest independent software vendors in the world of enterprise
content management (ECM), Hyland Software is the developer of OnBase. An
award-winning suite of document and process management solutions, OnBase has a
proven record of solving problems resulting from time consuming, costly and
error plagued manual tasks. Today, people at more than 8,000 organizations
both large and small in 47 countries have the time to do the things that
really add value thanks to OnBase. Available on-premises or as
software-as-a-service (SaaS), OnBase installs quickly, cost effectively and is
designed to grow with organizations. To learn more, visit www.OnBase.com.

Join the conversation - follow Hyland Software on Twitter!

Media contact:
Kaitlin Maurer
(440) 788-6833
kaitlin.maurer@onbase.com

SOURCE Hyland Software

Kaitlin Maurer, +1-440-788-6833, kaitlin.maurer@onbase.com