RESCUECOM Releases First of Quarterly Computer Reliability Reports

ASUS, with new track record for success, and veteran leader IBM/LENOVO take
top positions

SYRACUSE, N.Y., March 24 /PRNewswire/ -- Results are in from the latest
RESCUECOM Computer Reliability Report, which recently increased the frequency
of releasing its data from an annual to quarterly basis. An unbiased analysis
that compares computer vendors' market share with consumer service calls from
RESCUECOM's 1-800-RESCUE-PC call center, the report revealed a new leader in
reliable personal computers. At the close of 2008, Apple had secured the lead
with the fewest number of service calls. However, Apple slipped into second
place while ASUS made a surprise leap into the top spot, with IBM/LENOVO
sharing the lead.

The RESCUECOM Computer Reliability Report calculated PC reliability scores
based on a sample of 15,000+ calls throughout the quarter. The report reveals
the two most important measures of reliability:

1. The quality of the components and software used in manufacturing the
computer.
2. The after-the-sale support the manufacturer provides to its customers.

The higher the score, the better the reliability of the brand. The PCs
reported to have the strongest reliability scores are as follows:

1. ASUS (972)* & IBM/LENOVO (348)
2. APPLE (324)
3. TOSHIBA (172)
4. ACER (151)
5. HP/COMPAQ (142)

*In late September 2008, ASUS started shipping a new version of its EEE
laptop. ASUS's shipping numbers skyrocketed in the last few months of 2008,
yet RESCUECOM received a disproportionately small number of calls to
1-800-RESCUE-PC for help with this product.

"The results are in, and although ASUS is the leader this quarter with a
reliability score of 972, ASUS's reliability score should be taken with a
grain of salt, even though it was more than 600 points ahead of IBM/LENOVO. We
look forward to seeing if ASUS is able to maintain the same demand and
reliability over the coming quarters," says David A. Milman, RESCUECOM's
founder and CEO.

RESCUECOM's next report, which may reveal evidence of whether ASUS sustains
its reliability momentum, is due out next quarter.

"In this economy, consumers and business owners want to know a computer is
reliable before they invest hard-earned dollars," Milman says. "Our reports
are intended to empower consumers when they head out to make purchasing
decisions. Since technology develops at a rapid pace, our quarterly analyses
provide a timely resource."

Below is the data that was used to calculate reliability scores for the
Computer Reliability Report, 4Q 2008.

Manufacturer U.S. Computer Market RESCUECOM Repair Reliability Score
Share (percentage of Shares (number of
computers shipped) service calls to
1-800-RESCUE-PC)

ASUS 1.6% 0.2% 972
IBM/LENOVO 4.1% 1.2% 348
APPLE 6.8% 2.1% 324
TOSHIBA 5.8% 3.4% 172
ACER 12% 8.0% 151
HP/COMPAQ 25.3% 17.9% 142

Data Source: IDC.

For more information, visit http://www.rescuecom.com or call 1-800-RESCUE-PC.

About RESCUECOM

RESCUECOM provides on-site computer repair and support, 24 hours a day, seven
days a week, 365 days a year. RESCUECOM services everything from home
computers to super computers, wireless Internet to global networks, hardware
to software, e-mail to enterprise resource planning (ERP). In addition to
one-time, on-site solutions, RESCUECOM provides ongoing IT management services
for businesses.

Contact:

Josh Kaplan
RESCUECOM
Jkaplan@rescuecom.com
973-851-4776

This release was issued through eReleases(TM). For more information, visit
http://www.ereleases.com.

SOURCE RESCUECOM

Josh Kaplan of RESCUECOM, +1-973-851-4776, Jkaplan@rescuecom.com