Survival Steps for Retailers in Today`s Economic Environment: Karabus Management Recommendations

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Tue Mar 24, 2009 9:00am EDT

NEW YORK--(Business Wire)--
In order to help retail companies manage through the downturn, retail advisory
firm Karabus Management, a subsidiary of PricewaterhouseCoopers LLP (PwC)
Canada, today announced critical next steps retailers should take in order to
meet the demands of this challenging economic environment. 

"The majority of retailers have already taken initial actions to reduce overhead
costs and eliminate most discretionary capital expenditures," said Antony
Karabus, CEO of Karabus Management. "Unfortunately, as the retail landscape
continues to remain uncertain, this may not be enough to satisfy investors or
compensate for the dramatic fall-off in consumer spending, coupled with the
substantial debt many retailers have taken on as a result of leveraged financial
transactions. To successfully navigate these unchartered waters, retailers must
operate much differently than ever before and take the difficult next steps in
order to succeed and grow in today`s environment." 

"The near term shift in shopping behavior is expected to alter the retail
landscape for the long-term," said John Maxwell, PricewaterhouseCoopers U.S.
retail and consumer practice leader. "The consumer's psychology around
consumption has been significantly impacted by the housing price and stock
market declines and the unavailability of consumer credit. This has led to
increased consumer saving rates and reduced spending on retail items. We expect
retailers to continue to carefully assess their retail store growth strategies
as well as continue the evolving retail trend of focusing on downsizing their
offerings to specific customer segments as they deal with the increasing
challenging marketplace reality." 

Recommended "next steps" for survival include: 

Take costs even lower - Align costs with lower demand by establishing targets
for reduction that total at least 10% - 15% of total cost infrastructure
expenditure. Use approaches that ensure sustainability of a company`s ability
once they emerge from this tough macro economic climate. 

There are three approaches retailers should consider:

     1.    Reduce costs with a bottom up view. Cost    
           optimization can not be a reactive one-off  
           initiative. Operational excellence demands a 
           bottom-up analysis of every cost in every   
           area with no exceptions or sacred cows. This 
           is an ideal time to re-assess real estate   
           strategies and store portfolio profitability 
           and then develop a strategy for             
           renegotiating leases.                       
                                                       
     2.    Eliminate all discretionary spend. In the   
           key areas of marketing/advertising, travel, 
           utilities, store wages and other areas,     
           retailers should conduct a rigorous review  
           of spend that is least tied to short term   
           sales.                                      
                                                       
     3.    Consider firm-wide pay reductions for staff 
           at certain compensation levels. Significant 
           savings can be realized without people      
           losing their jobs. This is a good short term 
           move without losing sustainability of       
           operations.                                 


Reduce inventory strategically and improve gross margin return on inventory
investment simultaneously:

     1.    Eliminate fringe businesses and merchandise 
           items - Tough economic times require a      
           definitive merchandising point of view.     
           Retailers need to truly focus on their      
           differentiation in a way that will drive    
           traffic and sales. Further, they should     
           explore and implement creative solutions    
           with vendors to reduce their cost structure. 
           Focusing on the most profitable areas of    
           merchandise is probably more beneficial than 
           wholesale cuts across the board.            
                                                       
     2.    Manage Open-to-Buy (OTB) flexibly - Re      
           -engineering the merchandise planning and   
           OTB process to move a greater percentage of 
           purchases closer to or even in season will  
           help retailers manage risk. There are       
           significant opportunities throughout the    
           supply chain, which should afford retailers 
           much greater flexibility in purchasing      
           activities.                                 
                                                       
     3.    Impose greater markdown disciplines - While 
           capital is tight, this is the time to apply 
           science to markdowns to better manage       
           inventory and margin risk. Markdown         
           optimization technology, supported by       
           changes to processes, provides Merchants    
           with more accurate, timely and granular     
           information about consumer demand. Retailers 
           that are using this technology - and are    
           changing age-old merchandising practices,   
           further defining roles and skills and       
           creating accountabilities - are getting     
           impressive results.                         


As the difficult environment continues to demand that retailers seek new ways to
improve cost-efficiencies, Karabus Management continues to assist numerous chain
retailers in uncovering hidden value in their cost infrastructure, working
capital and their merchandising margin and inventory optimization, coupled with
getting most value from their installed application systems. 

About Karabus Management Inc.

Karabus Management Inc., a subsidiary of PricewaterhouseCoopers (PwC) Canada
LLP, is a leading North American retail advisory firm that helps retailers
significantly improve their operational and financial performance. The firm`s
more than 50 dedicated retail consultants work with many of North America`s
leading retailers. Karabus Management has worked extensively with numerous
retailers to develop and execute turnaround and other business improvement plans
in the face of challenging retail economic climates. For more information,
please visit the company`s website at www.karabus.com. 

About PricewaterhouseCoopers

PricewaterhouseCoopers (www.pwc.com) provides industry-focused assurance, tax
and advisory services to build public trust and enhance value for its clients
and their stakeholders. More than 155,000 people in 153 countries across our
network share their thinking, experience and solutions to develop fresh
perspectives and practical advice. 

"PricewaterhouseCoopers" refers to the network of member firms of
PricewaterhouseCoopers International Limited, each of which is a separate and
independent legal entity. 

© 2009 PricewaterhouseCoopers LLP. All rights reserved 





PricewaterhouseCoopers LLP
Clare Chachere, 512-867-8737
clare.chachere@us.pwc.com
or
Berns Communications Group
Melissa Jaffin / Jessica Liddell, 212-994-4660
mjaffin@bcg-pr.com / jliddell@bcg-pr.com



Copyright Business Wire 2009

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