Integrated Bank Technology Leverages NTRglobal Technology to Provide Remote Support

IBT uses secure, on-demand NTRsupport to deliver enhanced IT support and
services
CEDAR PARK, Texas--(Business Wire)--
Integrated Bank Technology (IBT), a company that specializes in engineering
software applications for in-house and ASP environments, and provides 24/7
support services to community financial institutions across the country,
announced that it has selected NTRsupport from NTRglobal to deliver secure on
demand remote support. NTRsupport is enabling IBT to provide a significantly
higher level of support services to all of its customers while cutting costs and
enhancing productivity for IBT staff and its customers.

"Because our customers are located in every part of the country, we needed a
more cost-effective way to deliver technical support and IT services in order to
identify the problem and rapidly help our customers return to business," Mike
Golebiowski, president at IBT, said. "NTRsupport will allow us to provide
service more effectively and find solutions in a shorter amount of time."

NTRsupport is a Web-based remote support software-as-a-service (SaaS) that
enables customers to deliver instant help desk and technical support, conduct
online training and sales meetings and repair devices. The solution`s tools
include chat, remote control, VOIP, and video on Windows, Mac, Linux, and Window
mobile devices.

NTRsupport eliminates the cost and travel constraints that IBT`s information
technology staff faced when servicing financial institutions across the country
by offering exceptional customer service via the Internet.

"We selected NTRsupport because of its proven capabilities and the flexibility
it offers," Golebiowski added. "In the future, we also hope to use the
NTRsupport with FirstHelp to mine customer data and create a troubleshooting FAQ
section on our Web site based on that information. One of our corporate goals is
to continuously increase the value that we offer to our customers and partnering
with companies such as NTRglobal allows us to meet that challenge."

"AT NTRglobal, we are focused on developing the most flexible IT support and
service platforms that meet our customer needs, such as the strong security and
ease of performance that IBT requires," said Andre Angel, president of the
Americas at NTRglobal. "With NTRsupport and NTRadmin our customers can rapidly
resolve workforce IT and customer support issues at any given moment so they can
be virtually open and available to do business wherever and whenever they need
to in today`s on-demand world."

About Integrated Bank Technology

Cedar Park, Texas-based Integrated Bank Technology (IBT) provides software
applications and support services to community financial institutions across the
country. The company`s flagship product, Integrated Bank Environment, is a
robust software application that is designed to enhance a financial
institution`s overall customer experience while making the cost of ownership
affordable.

For more information, visit www.iBankTech.net.

About NTRsupport

NTRsupport is an on-demand remote support solution that enables IT technicians
to take secure remote control and rapidly resolve technical support issues on
computers and Pocket PCs running on a multitude of operating systems including:
Windows 9X, 2000, NT, ME, 2003, XP, Vista; Mac 10.3.9 or later (Panther, Tiger,
Leopard) run in PowerPC or Intel processors, 32 or 64 bits; any Linux
distribution with GNOME or KDE as a graphical environment ; Microsoft Windows
Mobile 2003, 2003 SE, Mobile 5, Mobile 6 Professional and Classic. Able to
deliver technical support to computers almost anywhere with an Internet
connection, thousands of businesses around the world use NTRsupport to decrease
operational costs while enhancing customer satisfaction. NTRsupport is available
in two models: software-as-a-service (SaaS) or Self Hosted, both offering quick
implementation and rapid return-on-investment.

About NTRglobal

More than 17,000 companies of all sizes in more than 60 countries rely on
NTRglobal to deliver enterprise-grade security and reliability for on demand
remote support with NTRsupport for their PCs, Macs, Linux, servers and Windows
Mobile devices and remote administration with NTRadmin to manage and automate
their IT tasks. NTRglobal secure Software-as-a-Service (SaaS) combines
award-winning functionality, proven integration, including Salesforce and other
major CRM systems, point-and-click administration and scalability, global
capabilities, customization and robust reporting for 360 degree visibility and
compliance management. Offering a superior customer experience with dedicated
regional and global support, NTRglobal solutions are offered in 15 languages,
including those with double-byte characters. All NTRglobal solutions are hosted
from 11 data centers around the world. NTRglobal operates these secure, global
data centers with fail-over capabilities to ensure robust performance and
reliability.

For more information about NTRglobal, visit www.ntrglobal.com.

For Integrated Bank Technology
Nneka Egwuatu, 678-781-7229

Copyright Business Wire 2009