Altura Achieves Avaya Services Delivery Specialist Certification

FULLERTON, Calif.--(Business Wire)--
Altura Communication Solutions, an Avaya Platinum BusinessPartner, with offices
nationwide, is being recognized by Avaya, a leading global provider of business
communications applications, systems and services, for achieving their Services
Delivery Specialist (SDS) certification as Implementation Specialist.

The SDS certification confirms that Altura has proficiency in the skills and
qualifications needed for expert delivery of the full range of implementation
services to Avaya customers. Altura is one of a select group of Avaya
BusinessPartners to achieve the certification.

Altura helps organizations reduce cost and efficiently run their operation by
delivering a wide range of high quality voice, voice over IP, data, messaging,
wireless and contact center applications and solutions. Operating across the
U.S., Altura supports thousands of customers including Unisys, Honeywell,
Dartmouth Hitchcock Medical Center, New Jersey Transit, the State of New Mexico,
the State of Connecticut, and others who enjoy savings from Altura`s customized
services including Network Analysis, Contact Center Optimization, and Life Cycle
Service and Support.

"Altura is honored to be recognized by Avaya for our number one rated services,"
according to Bob Blazek, CEO and President of Altura. "The Avaya SDS designation
signifies to our customers that Altura continues to lead the field in training,
developing the necessary skills and credentials to exceed their services needs."

"Altura continues to provide the highest level of service for their customers,"
said Carol Giles Neslund, vice president, North America Channel Sales, Avaya.
"The SDS designation is an affirmation that Altura has exhibited a record of
success in serving customers and has taken their service delivery to the next
level through additional training and access to Avaya Global Services tools and
methodologies."

The Avaya SDS program has four areas of designation: Implementation Specialist
for Authorized Avaya channel partners, Implementation Professional for
services-only channel partners, and Support Specialist and Integration Expert
for Platinum, Gold, and Silver-certified channel partners. Participating channel
partners have access to Avaya Global Services and a broad range of other Avaya
resources to help them deliver a quality service experience to customers.

About Altura

Altura Communication Solutions, with offices nationwide, is one of Avaya's
largest Platinum authorized Business Partners and a leading provider of
communication enabled solutions and professional services to enterprises. For
nearly two decades, enterprises throughout North America have trusted Altura
with solving their business issues. Altura`s top rated and industry leading
service, key strategic partnerships providing a full suite of converged voice
and data network solutions, provide the highest business value to our customers.

About Avaya

Avaya is a global leader in enterprise communications systems. The company
provides unified communications, contact centers, and related services directly
and through its channel partners to leading businesses and organizations around
the world. Enterprises of all sizes depend on Avaya for state-of-the-art
communications that improve efficiency, collaboration, customer service and
competitiveness. For more information, please visit http://www.avaya.com.

Altura Communication Solutions
Mark Izumi, 602-458-4012

Copyright Business Wire 2009