Allviant President Named to ASU Center for Services Leadership Advisory Board

Wed Mar 25, 2009 8:00am EDT

* Reuters is not responsible for the content in this press release.

Lilian Myers brings 20 years of entrepreneurial and technology experience to the
world-renowned organization


SCOTTSDALE, Ariz.--(Business Wire)--
Allviant, a division of Medicity, Inc., today announced that it has joined the
Arizona State University Center for Services Leadership (CSL), and that its
president, Lilian Myers, has been named to the CSL Advisory Board. Launching a
new category of service relationship management (SRM) for healthcare consumers,
Allviant's involvement with CSL will support its strategic vision to provide
consumers with CarePass, a consumer-centric SRM network, as well as tools and
services to quickly and easily manage the complexities of healthcare. 

"We are honored to participate in this cross-industry network of companies and
researchers that will enable us to leverage each other's experiences and
strengths to stimulate valuable change and growth in our respective industries,"
says Lilian Myers, president of Allviant. "The opportunity to share real-world
business lessons and innovative thinking about how services are offered will
help Allviant transform the consumer role in managing their healthcare
relationships." 

The globally recognized CSL strives to improve business and academic
understanding of the distinctive and growing role of service within
organizations and its impact on customers. In order to become a CSL member,
organizations must possess an exceptional vision or reputation for service. The
organization must be on a journey of change or improvement and have, as one of
its core tenets, a commitment to compete strategically through service. The
invitation-only CSL partnership provides an opportunity for member companies to
research and collaborate on the latest in services leadership across a wide
spectrum of industries. 

Allviant joins a long list of service-oriented companies that are already
members of the CSL, such as IBM, Oracle, Harley-Davidson, Marriott and Boeing. 

About Arizona State University Center for Services Leadership

The Arizona State University Center for Services Leadership (CSL) was
established in 1985 to pioneer the study of services when business schools were
focusing primarily on products and manufacturing enterprises. By filling this
void, the CSL has established itself as a globally recognized authority and
resource in the field. Highly successful companies and top academics turn to the
CSL to understand how to compete strategically through both profitable services
and through the use of customer service as a source of distinction. For more
information about the CSL, please go to http://wpcarey.asu.edu/csl. 

About Allviant

Allviant, a division of Medicity, Inc., is the developer of the Allviant Service
Relationship Management (SRM) platform and the first-ever, consumer-centric SRM
tools and network for healthcare called CarePass. CarePass gives consumers a new
method of access, convenience and control by connecting existing healthcare
information systems and administrative data though a personally defined set of
communication mediums and methods-from phone to text to email or fax. The
opposite of customer relationship management (CRM), SRM empowers the customer to
determine when and how they want to interact with service providers across their
unique array of relationships-making a disconnected healthcare world painless
and saving time, money and frustration for everyone. For more information,
please email LMyers@Allviant.com. 





Amendola Communications for Allviant
Kate Donlon, 619-876-2654
kdonlon@acmarketingpr.com



Copyright Business Wire 2009

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