Allviant President Named to ASU Center for Services Leadership Advisory Board
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Lilian Myers brings 20 years of entrepreneurial and technology experience to the world-renowned organization SCOTTSDALE, Ariz.--(Business Wire)-- Allviant, a division of Medicity, Inc., today announced that it has joined the Arizona State University Center for Services Leadership (CSL), and that its president, Lilian Myers, has been named to the CSL Advisory Board. Launching a new category of service relationship management (SRM) for healthcare consumers, Allviant's involvement with CSL will support its strategic vision to provide consumers with CarePass, a consumer-centric SRM network, as well as tools and services to quickly and easily manage the complexities of healthcare. "We are honored to participate in this cross-industry network of companies and researchers that will enable us to leverage each other's experiences and strengths to stimulate valuable change and growth in our respective industries," says Lilian Myers, president of Allviant. "The opportunity to share real-world business lessons and innovative thinking about how services are offered will help Allviant transform the consumer role in managing their healthcare relationships." The globally recognized CSL strives to improve business and academic understanding of the distinctive and growing role of service within organizations and its impact on customers. In order to become a CSL member, organizations must possess an exceptional vision or reputation for service. The organization must be on a journey of change or improvement and have, as one of its core tenets, a commitment to compete strategically through service. The invitation-only CSL partnership provides an opportunity for member companies to research and collaborate on the latest in services leadership across a wide spectrum of industries. Allviant joins a long list of service-oriented companies that are already members of the CSL, such as IBM, Oracle, Harley-Davidson, Marriott and Boeing. About Arizona State University Center for Services Leadership The Arizona State University Center for Services Leadership (CSL) was established in 1985 to pioneer the study of services when business schools were focusing primarily on products and manufacturing enterprises. By filling this void, the CSL has established itself as a globally recognized authority and resource in the field. Highly successful companies and top academics turn to the CSL to understand how to compete strategically through both profitable services and through the use of customer service as a source of distinction. For more information about the CSL, please go to http://wpcarey.asu.edu/csl. About Allviant Allviant, a division of Medicity, Inc., is the developer of the Allviant Service Relationship Management (SRM) platform and the first-ever, consumer-centric SRM tools and network for healthcare called CarePass. CarePass gives consumers a new method of access, convenience and control by connecting existing healthcare information systems and administrative data though a personally defined set of communication mediums and methods-from phone to text to email or fax. The opposite of customer relationship management (CRM), SRM empowers the customer to determine when and how they want to interact with service providers across their unique array of relationships-making a disconnected healthcare world painless and saving time, money and frustration for everyone. For more information, please email LMyers@Allviant.com. Amendola Communications for Allviant Kate Donlon, 619-876-2654 firstname.lastname@example.org Copyright Business Wire 2009
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