Supporting International Workforce Mobility Can Improve Employee Productivity and Promote Cost Savings, Says New Research from SuccessFactors and the Human Capital Institute

Swedish and Australian Practices Rise to the Top; French Organizations Lag
Behind
WASHINGTON--(Business Wire)--
According to new research findings announced today by the Human Capital
Institute (HCI), a professional association and think-tank advancing the science
of strategic talent management, and SuccessFactors (NASDAQ: SFSF), the global
leader in on-demand performance and talent management solutions, companies that
take a supportive, flexible approach to workforce mobility have a significant
competitive advantage in terms of controlling costs, maximizing employee
engagement and enhancing workforce performance.

The study, "Supporting Workforce Mobility as a Tool for Improving Labor
Efficiency-an International Perspective," was co-conducted by HCI and
SuccessFactors. Workforce mobility refers to both the movement of an
organization's workers from one geographic location to another and the movement
of workers from one position or role to another.

Study authors will review the findings during live Master's webcasts at
www.hci.org, HCI's online community for talent management education, research
and resources. To accommodate the international audience, researchers Dr. Ross
Jones, Senior Researcher and Analyst at Dartmouth College, and Erik Berggren,
Senior Director of Customer Results and Global Research for SuccessFactors, will
present the results three times:

* 12 p.m. to 1 p.m. EST on Wednesday, April 1 for the U.S. and Canada
* 9 a.m. to 10 a.m. CET on Tuesday, March 31 for Europe, the Middle East and
Asia
* 9 a.m. to 10 a.m. AEDT on Friday, April 3 for the Pacific Rim

Visit
http://www.humancapitalinstitute.org/hci/events_masters_webcast.guid?_trainingID=2578
to register.

2 New, Key Metrics Created
To complete the study, which sought to provide an overview of the current state,
and potential future directions, of global workforce mobility in North America,
Western Europe, and the Asia/Pacific region, the researchers created two new,
key metrics: the Workforce Mobility Index and the Contingent Worker Index.

According to the Workforce MobilityIndex, Swedish organizations provide a
higher-than-average level of support for many aspects of workforce mobility and
are significantly less likely to lose top employees due to unwanted transfers.
French organizations, conversely, reported significantly lower support of
employees who want to work at home, which had the greatest negative impact on
their score.

The Contingent Worker Index, which measures numbers of contingent workers and
the degree of flexibility in their management, scored Australian organizations
highest; contingent workers are a more important, and larger, part of the
workforce there than in any other country. German and Swedish organizations,
which also scored high on this index, are more likely than others to manage
contingent workers in the same manner as regular workers. French organizations,
which scored lowest, reported a relatively low use of contingent workers and a
significantly greater likelihood of managing these workers informally rather
than integrating them into the talent management strategy of regular employees.

Organizations from the U.S., Canada and U.K. rated around the average mark on
both indices.

"Rising labor costs in most major economies are creating pressure on businesses
to remain competitive by decreasing labor costs," said Allan Schweyer, HCI's
Executive Director and SVP-Research. "Workforce mobility helps ensure that the
right number of employees fills every office and position, and increases
individual productivity by ensuring that the best person is dong each job, in
each location. Supporting workers as they move from one office (or role) to
another is a business investment that can pay off with more engaged workers and
a workforce that is distributed in the most effective, competitive way
possible."

"Companies today need to reduce their costs and move to a more flexible cost
structure to stay agile and competitive. Labor is the biggest expense post and
companies that are scoring higher in workforce mobility will not only win
short-term as it relates to the P&L statement, but also win the war for talent
in the longer run," said Erik Berggren, senior director of customer results and
global research at SuccessFactors.

For more information or to receive a copy of the study, please visit
www.successfactors.com/research or www.hci.org.

ABOUT SUCCESSFACTORS
SuccessFactors is one of the fastest growing public software companies and the
leading provider of on-demand employee performance and talent management
solutions. The company enables organizations of every size, and across every
industry and geography, to achieve high-performing workforces through goal
alignment and execution, talent development and planning, and
pay-for-performance initiatives. From 92 customers and approximately 282,000 end
users in 2003 to more than 2,590 customers and 4.5 million end users today,
SuccessFactors' solutions are widely deployed across 60 industries in over 185
countries in 31 languages. Founded in 2001 with offices around the world, the
company employs passionate people focused on revolutionizing the future of work.
For more information, visit: http://www.successfactors.com.

ABOUT THE HUMAN CAPITAL INSTITUTE
The Human Capital Institute (HCI) is a catalyst for innovative new thinking in
talent acquisition, development, deployment and new economy leadership. Through
research and collaboration, our global network of more than 142,000 members
develops and promotes creativity, best and next practices, and actionable
solutions in strategic talent management. Executives, practitioners, and thought
leaders representing organizations of all sizes, across public, charitable and
government sectors, utilize HCI communities, education, events and research to
foster talent advantages to ensure organizational change for competitive
results. In tandem with these initiatives, HCI`s Human Capital Strategist
professional certifications and designations set the bar for expertise in talent
strategy, acquisition, development and measurement. www.hci.org

SuccessFactors
Dominic Paschel
Director of Public & Investor Relations
415-262-4641
dpaschel@successfactors.com
or
Human Capital Institute
Laura Polas or Aimee Diehl
866-538-1909
press@humancapitalinstitute.org

Copyright Business Wire 2009