AVST Launches CallXpress 8 Unified Communications Solution

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Mon Mar 30, 2009 8:06am EDT

  ORLANDO, FL, Mar 30 (MARKET WIRE) -- 
VoiceCon, Booth #505 -- This week at VoiceCon Orlando 2009,
communications solutions innovator Applied Voice & Speech Technologies,
Inc. (AVST) debuts the next generation of its communications platform,
CallXpress(R). CallXpress 8 was designed in direct response to customer
demand for a pathway to Unified Communications that ensures the
protection of their current and future communications infrastructure
while delivering mission critical features including centralization, high
availability and enhanced mobility options.

    The sophistication of mobile devices and networks has created an
environment where users expect to be connected and productive wherever
they are. For this to be possible, users must have access to the same
productivity tools on their mobile devices as they have on their desktop
computers. The new version of CallXpress increases the connection between
mobile workers and the corporate office by leveraging the CallXpress
Personal Assistant which provides Find-me/Follow-me capabilities to
automatically route calls to the most appropriate telephone based on their
current presence, and Calendar and Contact management for users of
Microsoft(R) Exchange and IBM(R) Lotus Notes(R). When combined with
existing mobility applications such as unified messaging, speech user
interface, and single number/single mailbox, CallXpress 8 becomes the most
mobility-enabled solution offered by AVST to date.

    As more and more businesses are running their operations with fewer
resources and diminished budgets, they are looking for productivity
enhancing solutions that make the most out of their existing
communications infrastructure. AVST is the only provider that offers
compatibility with more than 250 TDM, IP-PBX, and Centrex integrations
with the ability to support up to 10 switches on a CallXpress system.
This capability alone enables AVST to offer an upgrade path from legacy
voicemail systems to Unified Communications that has earned the product
its reputation for providing the most feature rich and interoperable
solution on the market.

    According to Gartner VP distinguished analyst Bern Elliot, "Enterprises
must ensure that the communications solutions they invest in are
interoperable."(i) CallXpress 8 resets the benchmark on what is required
in Unified Communications solutions for enterprises today. AVST customers
can realize the benefits of productivity enhancing applications while
leveraging their existing telephony and data investments. Also, by
allowing businesses to consolidate and centralize their voicemail systems,
CallXpress 8 improves business efficiency while enhancing the bottom line.

    Other mission critical functionality included in CallXpress 8:


--  Scalability - Now able to scale up to 384 ports and 40,000 users,
    CallXpress 8 doubles the scalability of previous versions and can be
    networked for larger capacity.
--  Centralization - CallXpress 8 provides customers with the ability to
    centralize messaging and call processing applications by using their
    existing voice or data networks and deploying AVST's survivable call server
    technology or SIP gateways.
--  High Availability and Disaster Recovery - New, multi-call server
    architecture delivers continuous high availability and avoids system
    downtime. A multi-server architecture combined with Neverfail(R), a fully
    synchronized hot standby, provides IT administrators with the peace of mind
    that CallXpress is running 24x7.
    

    
"Operating at high efficiency and harnessing the power of
productivity are key goals of businesses everywhere," noted AVST's Chief
Technology Officer, Tom Minifie. "CallXpress 8 has significantly raised
the bar. Customers are looking for interoperability as well as user and
business productivity in the investments they're making. We're confident
that we've developed what the market needs today with an easy upgrade
path to more advanced Unified Communications features tomorrow."

    CallXpress 8 delivers a powerful suite of Unified Communications
applications including advanced call processing, voicemail, unified
messaging, personal assistant, fax, speech and notification -- all with a
single point of administration.

    CallXpress 8 is scheduled for general availability in the next 45 days
through AVST's established reseller channels. AVST has an extensive list
of partners that sell and support its Unified Communications solutions
throughout the world. For sales information, visit www.avst.com.

    About AVST

    Applied Voice & Speech Technologies, Inc. (AVST) is a leading developer of
communications solutions with over 10 million users that rely on its
products and services to maximize their productivity. With nearly 30 years
of innovation excellence, AVST is focused on delivering solutions that
increase user and business productivity. Its flagship Unified
Communications platform, CallXpress(R), offers unprecedented
interoperability and delivers advanced call processing, voicemail, unified
messaging, personal assistant, and fax, speech, and notification
capabilities. With CallXpress, an organization can protect and extend its
existing data and telephony infrastructure investment -- now and into the
future.

    Headquartered in Orange County, Calif., AVST maintains facilities in
Seattle, Wash. and the United Kingdom and has remote sales offices across
the United States. AVST's Unified Communications solutions are sold and
supported internationally by an extensive network of resellers and OEM
partners. For more information contact Denny Michael, Vice President of
Marketing, at 949-699-2300 or access the company's website at
www.avst.com.

    (i) Gartner "What Is Unified Communications, and How Should You Approach
It?" by Bern Elliot. February 19, 2009.

    

Media Contact:
Dena Grigas
Lages & Associates
(949) 453-8080
dena@lages.com

Copyright 2009, Market Wire, All rights reserved.

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