Zeacom Debuts ROI Calculator at VoiceCon Orlando 2009
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Analytical Resource Quantifies Benefits of Business Processes via Zeacom`s Contact Center and Enterprise UC Solutions ORLANDO, Fla.--(Business Wire)-- Zeacom (www.Zeacom.com), the leading provider of Contact Center and Unified Communications (UC) software and services, today debuted its ROI Calculator at VoiceCon Orlando 2009. The ROI Calculator supports the more than 100 VARs and channel partners selling Zeacom software worldwide, in addition to the contact center and enterprise purchasing decision makers to whom they market, by demonstrating the measurable time saving, financial and other benefits achieved through use of the award-winning Zeacom Communications Center (ZCC) software suite. "Today`s global recession has forced a drastic reduction in IT budgets, and in many cases, a complete freeze on spending," said Ernie Wallerstein, president, Zeacom. "Without question, our reseller partners driving sales of Zeacom software must articulate a clear justification for an investment in enterprise UC and IP contact center solutions. The Zeacom ROI Calculator addresses the fact that demonstrating ROI is no longer a `nice-to-have` to aid purchasing decisions, but rather a critical component to securing buy-in from decision-makers." The launch of this innovative tool delivers an accurate means with which to demonstrate the true return on its investment that an organization can achieve through the deployment of Zeacom solutions. Specifically, the ROI Calculator quantifies reduction in operating expenses, as well as increases in revenue, customer service and organizational productivity through integrated communications via Zeacom`s Rich Presence, Operator Console, Executive Mobile, Executive Conferencing and other functionality. "Since our inception, Zeacom`s software and services have empowered contact centers and SMBs with the tools to automate business processes, and subsequently increase overall productivity and profitability. Unlike that of our competitors, Zeacom products are sourced from a single application, which is a critical factor behind our continued success," said CEO Miles Valentine. He continued, "In addition, what is truly important to note is that despite a crippling global recession, Zeacom achieved a 10 percent revenue increase in the US, and has increased global headcount." About Zeacom Zeacom is a leading provider of complete Unified Communications solutions. More than 140,000 daily users within 2,800 small and medium-sized organizations in 25 countries use Zeacom`s business communications software to improve organizational efficiency and enhance the customer service experience. For additional information, please visit www.Zeacom.com. Note: Zeacom is located at BOOTH #1317. JMR Worldwide (for Zeacom) Mostafa Razzak, 212-786-6036 m.razzak@jmrworldwide.com Copyright Business Wire 2009
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