eTelecare Rated One of the Ten Best Performing Global Contact Center Providers for...

eTelecare Rated One of the Ten Best Performing Global Contact Center Providers
for the Fourth Consecutive Year

SCOTTSDALE, Ariz., March 30 /PRNewswire-FirstCall/ -- eTelecare Global
Solutions (PSE: ETEL), a leading provider of complex business process
outsourcing (BPO) solutions has been rated one of the ten best performing
contact center providers in the 2009 Global Services competition held by
Global Services magazine and neoIT, a leading outsourcing expert. The judging
criterion for the competition is based on written submissions from service
providers that detail operations, service offerings, client relationships, and
human capital development practices. This is the fourth consecutive year
eTelecare has earned this top-10 distinction.

"It is an honor to be ranked again as one of the ten best performing providers
in the industry," said John Harris, CEO and President of eTelecare Global
Solutions. "Being recognized by knowledgeable experts for the quality of
service and value that we create for our clients is truly gratifying, and
confirms the success of our business philosophy -- investing to outperform."

eTelecare has earned 94 industry awards since 2000 and continues to be honored
year after year for it's consistent ability to create value for clients due to
its commitment to investing in superior people, process, and technology.
Additional information on eTelecare's rankings can be found at:
http://www.globalservicesmedia.com/Content/general200902276070.asp.

About eTelecare Global Solutions
Founded in 1999, eTelecare Global Solutions is a leading provider of business
process outsourcing (BPO) focusing on the complex, voice and non-voice based
segment of customer-care services. It provides a range of services, including
technical support, customer service, sales, customer retention, chat and email
from both onshore and offshore locations. Services are provided from delivery
centers in the Philippines, United States, Nicaragua, and South Africa.
Additional information is available at www.etelecare.com.

SOURCE eTelecare Global Solutions

Mark Skoog of eTelecare Global Solutions, +1-480-707-5414