Mechdyne Announces Vendor-Neutral Technical Service for Advanced Visualization Environments
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MARSHALLTOWN, IA, Mar 30 (MARKET WIRE) --
Mechdyne Corporation today introduced its Global Technical Services
Division, a business unit built on the foundation of the Mechdyne
customer service group that now offers global maintenance contract and
repair services for advanced visualization systems based on projection
technologies from any manufacturer. For companies with globally dispersed
visualization and collaboration systems, Mechdyne can provide a single
point of contact for all countries. Visualization system managers who are
not satisfied with service from their existing provider, or who have
systems sourced from multiple vendors, can consolidate all service
contracts with a single provider of consistent and professional care.
Exceptional technical support is recognized as one of Mechdyne's
strengths, earning the company high ratings in customer satisfaction
surveys, and the new Division offers the same levels of support to any
organization operating visualization/collaboration centers. Operating
from locations in North America, Europe and Asia-Pacific, Mechdyne
service professionals support all high resolution 2D and 3D stereoscopic
system configurations, ranging from single to multi-projector and
multi-screen environments and associated image generators and peripheral
equipment.
Mechdyne is uniquely qualified to provide technical services, based on its
world-leading list of installations and experience with technology from
all manufacturers of high-lumen projection systems, including Christie,
Barco, Digital Projection, Hitachi, Sony and others. The company's
technicians have experience with and are regularly trained to maintain,
test and/or repair all visualization components, including display
technology, graphics computer clusters, networked systems and
peripherals. The company currently delivers services to a range of
clients, including leading oil and gas exploration and production firms,
government and military sites, defense industry suppliers, and
universities and research centers.
"We are winning service contracts based on the ability to provide true
global coverage with local response times," said Matthew McKaig, Global
Technical Services Manager. "Regardless of where a system is in place or
whether the client has a single installation or multi-site networked
visualization centers, Mechdyne can deploy service professionals with
technology expertise and practical, hands-on experience."
Mechdyne offers both standard service plans and custom contracts to
accommodate specific requirements. Preventive maintenance, system tuning,
training for client operating and support staff are offered, and
Mechdyne's RITA (Real-time Information Ticket Access) database for status
information on all visualization systems is included in the technical
support contract.
About Mechdyne Corporation
Mechdyne Corporation is the world's largest company dedicated to
consulting and development of turnkey advanced AV, immersive 3D,
networked and collaborative visualization solutions. Winner of a 2008 AV
Award from ArchiTech Magazine and Infocomm, the company addresses complex
projects where in-depth understanding of user requirements leads to the
development of products and customized solutions involving elements of
display, graphics computing, software and professional services.
Headquartered in Marshalltown, Iowa, Mechdyne's customers include leading
government laboratories, military research programs, energy companies and
a variety of 'edutainment,' manufacturing, and other users of
visualization technology. More information is available at
www.mechdyne.com.
For more information:
Jeff Brum
Mechdyne Corporation
519-664-0036, ext. 221
Email Contact
Matt Schmidt
FS Communications
650-345-3549
Email Contact
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