Alcatel-Lucent Rich Communications Manager Provides Next Generation of Unified Communications

Alcatel-Lucent Rich Communications Manager Provides Next Generation of Unified
Communications
Supports Alcatel-Lucent's Application Enablement Strategy

CTIA Wireless, LAS VEGAS, March 30 /PRNewswire-FirstCall/ --
Alcatel-Lucent (Euronext Paris and NYSE: ALU) today announced its Rich
Communications Manager, delivering the next generation of unified rich
messaging through a single web portal to provide enhanced messaging and
communications to fixed, mobile, and IP devices.
With this new functionality, fixed and mobile end users can retrieve,
view, respond, and forward video, photos and text from a web portal that also
integrates address books between user devices. Leveraging familiar, intuitive
desktop concepts, subscribers can now easily drag and drop content across
voice mail, SMS, MMS, email, faxes, calendars, and address books. In addition
to eliminating the traditional barriers between various networks by making
all mobile and PC communications visible in one place, the Rich
Communications Manager eliminates multiple logins, user interfaces and
contexts defined by different messaging applications.
The Rich Communications Manager provides end users with the convenience
of accessing and managing their rich communications at home, work and on
mobile phones. It also allows them to visually see a converged message queue,
as well as originate and listen to voice mail messages online. It also
provides voice to text functionality to allow users to read a voicemail
transcription.
"The Alcatel-Lucent Rich Communications Manager gives service providers a
platform that helps them maximize the reliability, quality of service,
identity management and trusted relationship they already provide to
customers," said Gani Nayak, President of Alcatel-Lucent's Rich
Communications business.
"By helping our customers unify their voice communications across
multiple devices and networks -- eventually integrating Web 2.0 services --
Rich Communications Manager gives service providers the tools to
fundamentally improve and simplify how we communicate by integrating
different services in a single portal," Nayak added.
The Rich Communications Manager will be showcased at the Showstoppers
event at the CTIA Wireless tradeshow and is being demonstrated in the
Alcatel-Lucent booth #6714 during the event.
At CTIA, Alcatel-Lucent is also showcasing the next generation of the
technology - a Rich Communication Suite-based 'communications widget' that
can be leveraged in mash-ups with third party applications to provide
intuitive, trusted communications and messaging capability directly in the
third party portal. This future capability of the Rich Communication Manager
is consistent with Alcatel-Lucent's application enablement strategy and helps
the network provider generate value by exposing communication and messaging
capabilities to developers in a managed and controlled way.
About the Alcatel-Lucent 5155 Rich Communications Manager
The Alcatel-Lucent 5155 Rich Communications Manager Release 2.1 is the
first generally available release to the marketplace. It delivers a superior
Web 2.0 experience with enhanced Web messaging, providing an online web
interface for subscribers to manage their communication needs. It enables end
users to retrieve, view, respond, forward voicemails, SMS, MMS, emails, and
fax from a web portal with built-in network address book to store all their
contacts. The network address book supported is in compliance with GSM
Association Rich Communication Suite (RCS) release 1.0. The product can also
support online message management capabilities for 3rd party voicemail
systems. Leveraging an open source environment, the Rich Communications
Manager supports service creation in the future by enabling service providers
to roll out new multi-screen communications services combining messaging with
Web communications (voice, presence, chat), social networking, content and
advertisement services. For more information, please visit
http://www1.alcatel-lucent.com/products/productsummary.jsp?productNumber=tcm:
228-1588581635
(Due to the length of this URL, it may be necessary to copy and paste
this hyperlink into your Internet browser's URL address field. Remove the
space if one exists.)
About Alcatel-Lucent
Alcatel-Lucent (Euronext Paris and NYSE: ALU) is the trusted partner of
service providers, enterprises and governments worldwide, providing solutions
that to deliver voice, data and video communication services to end-users. A
leader in fixed, mobile and converged broadband networking, IP technologies,
applications and services, Alcatel-Lucent leverages the unrivalled technical
and scientific expertise of Bell Labs, one of the largest innovation
powerhouses in the communications industry. With operations in more than 130
countries and the most experienced global services organization in the
industry, Alcatel-Lucent is a local partner with a global reach.
Alcatel-Lucent achieved revenues of Euro 16.98 billion in 2008 and is
incorporated in France, with executive offices located in Paris. For more
information, visit Alcatel-Lucent on the Internet:
http://www.alcatel-lucent.com
SOURCE Alcatel-Lucent

Alcatel-Lucent Press Contacts: Regine Coqueran, Tel: +33(0)1-40-76-49-24,
regine.coqueran@alcatel-lucent.com; Mark Hudson, Tel: +1-405-844-68-27,
mfhudson@alcatel-Lucent.com; Alcatel-Lucent Investor Relations, Remi Thomas,
Tel: +33(0)1-40-76-50-61, remi.thomas@alcatel-lucent.com; Tom Bevilacqua, Tel:
+1-908-582-7998, bevilacqua@alcatel-lucent.com; Tony Lucido, Tel:
+33(0)1-40-76-49-80, alucido@alcatel-lucent.com; Don Sweeney, Tel:
+1-908-582-6153, dsweeney@alcatel-lucent.com