Skyline Chili Answering Custom Cravings With Help From QSR Automations and PCMS

LOUISVILLE, KY, Apr 07 (MARKET WIRE) --
QSR Automations(R), a leading provider of in-store and online connected
technology solutions for hospitality businesses worldwide, is working
with technology alliance partner and reseller PCMS to provide a complete
kitchen automation solution for Skyline Chili. Skyline is relying on
QSR's ConnectSmart(R) Hospitality Automation Solution, including the
ConnectSmart Kitchen (CSK) graphical software along with eXpert(R)
hospitality controllers and KP-4000(TM) keypads. To ensure clean,
trouble-free installations, Skyline is also using QSR's cost-effective
kitchen video bracketing system.

"Because the Skyline experience is a perfect combination of table service
and quick service, our operating requirements are extremely unique -- and
we must depend on a solution that is exceptionally flexible and can be
customized to meet our needs, today and in the future," said Brett Clark,
chief financial officer for Skyline Chili. "With our PCMS point-of-sale
system and QSR's kitchen management technology, we have greatly simplified
our ordering and production processes for our in-store team members, and
we are noticeably enhancing our guest service through improved speed and
accuracy."

To ensure fast service and personal interaction, Skyline provides its
quality food to its restaurants on a daily basis from its own commissary,
and all orders then are prepared in an open kitchen right in front of
guests. While also caring for drive-thru and carryout guests, the unique
Skyline experience includes personalized table-side and counter service,
with all orders delivered to guests within mere minutes. The robust
routing options available with QSR's CSK are paramount to ensure orders
are prepared and presented appropriately and efficiently for each guest.
With Skyline's customized CSK configuration, drive-thru and carryout
orders are prepared and packaged at one kitchen monitor at one end of the
open kitchen, while dine-in orders are prepared and plated at the other
end. The CSK also captures all speed of service timing data, making this
critical information available in real-time on each kitchen monitor as
well as for historical reporting and analysis.

In addition to very specific routing needs, almost every order requires
specific preparation instructions. Synonymous with Cincinnati-style chili,
Skyline's most popular dishes are its famous Ways (3-Way, 4-Way, and 5-Way
chili dishes) and Coneys. And Skyline's guests are accustomed to ordering
their Skyline dishes in their own unique way, even developing their own
language -- such as a 3-Way-Inverted, where the cheese goes on the plate
first, then the chili, then the spaghetti. QSR's CSK not only presents the
items at the correct kitchen monitor along with all necessary modifiers,
but also ensures correct packaging or plating of the items. For instance,
consider two guests sitting at one table together where one guest orders
two Cheese Coneys and the other guest orders one Regular Coney, one Cheese
Coney, and one Extreme Cheese Coney (with habanero cheese). The CSK
intuitively presents the information on the dine-in kitchen monitor so
that the two Cheese Coneys go on one plate together, and the other three
Coneys all go on their own plate, prepared correctly, for the second
guest.

"We are extremely pleased with the high quality and rich features of QSR's
kitchen solution, and we specifically selected QSR's ConnectSmart to
provide for our future," added Clark. "To help keep our products unique,
we hope to enhance our training initiatives by adding graphical menu cards
and multi-media video at our kitchen stations for fully demonstrating
procedures and assembly instructions."

By the middle of 2010, all thirty-seven corporate Skyline locations will
complete implementation of QSR's ConnectSmart kitchen solution along with
PCMS' Vision BeanStore point-of-sale system. Skyline will also be offering
full support for the combined solution to its nearly one-hundred franchise
locations, including installation assistance as well as restaurant level
help desk and ongoing system management services.

"Our Vision BeanStore point-of-sale is an extremely definable system that
allows Skyline to completely create different 'personalities' for each of
their ordering stations to match the specific order entry needs for each
station," said John Throckmorton, vice president, retail software and
services at PCMS. "Through our successful history as a partner with QSR,
we knew that QSR applies a similar philosophy to their solutions, and
their ConnectSmart would be the perfect choice for Skyline."

About Skyline Chili

In 1949, Nicholas Lambrinides began serving his delicious secret recipes
to appreciative customers. Since then, Skyline Ways, Coneys, and fast
table-side service have been enjoyed by generations. Skyline Chili serves
its Cincinnati-style chili in over 135 restaurants and hundreds of grocery
stores, making it one of the truly unique regional taste sensations in
America. Skyline Chili is dedicated to bringing friends and families
together for an experience like no other. Skyline Chili is synonymous with
Cincinnati-style chili throughout the world. For further information,
please visit www.skylinechili.com.

About PCMS

PCMS is an internationally-recognized, award-winning supplier of software
and IT consulting services to a wide variety of industries, ranging from
retail and manufacturing to financial, food service and healthcare. The
company's partners include Microsoft, Symantec, IBM and VMware, and its
client list includes such signature names as LensCrafters, Marks &
Spencer, Bass Pro Shops, Meridian Bioscience, LaRosa's and Skyline Chili.
More information is available at www.pcmsdatafit.com.

About QSR Automations(R)

QSR Automations(R) provides revolutionary in-store and online guest
management solutions to hospitality businesses worldwide -- including
online reservations, online call aheads, reservations, seating and wait
list management, and kitchen automation. Since 1996, QSR has connected
thousands of hospitality companies of all sizes and concepts around the
world to enhanced productivity, improved profit, and maximum guest
delight. QSR's innovative software and hardware products -- found within
the ConnectSmart(R) Hospitality Automation Solution and ePic(R) Kitchen
Management Solution -- focus and capture all activities around the guest
to measurably increase efficiency and quality, creating positive and
memorable guest experiences each and every visit. From front to back,
with QSR you're connected. For more information, visit
www.qsrautomations.com or contact QSR at qsr@qsrautomations.com or
502-297-0221.

Contact:
Heather Pitts
QSR Automations
502-297-0221
Email Contact

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