ClearOne Announces ClearOneXpress(TM)

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Tue Apr 7, 2009 10:00am EDT

ClearOne launches Web-based customer service portal to enable partners to
conduct ClearOne business at any time.

SALT LAKE CITY, April 7 /PRNewswire-FirstCall/ -- ClearOne (Nasdaq: CLRO), the
leading provider of high performance audio conferencing solutions, today
announced the launch of ClearOneXpress, its new Web-based customer service
portal. It is designed to provide distributor, dealer and end customer
partners with the ability to conduct ClearOne business at their convenience -
24 hours a day, 7 days a week, 365 days a year.

ClearOneXpress will enable authorized ClearOne distribution partners to
perform activities such as place product orders, check shipping status, print
invoices and make payments online. ClearOne dealer and end customer partners
will be able to conduct activities such as request and check status of RMAs,
view current promotions and conduct "Live Chat" sessions with ClearOne
Customer Service Representatives. Based upon each partner's status, partner
users will have a menu of activities available to them. 

"ClearOneXpress was designed to give our partners the ability to easily and
securely take care of their own immediate needs - 24 hours a day, 7 days a
week, 365 days a year," said Joe Sorrentino, Executive Vice President of
Worldwide Sales at ClearOne. "We are always looking for ways to further
improve our best of class customer service. ClearOneXpress can be used as a
single point of contact to consolidate all transactions into one user friendly
and efficient interface." 

To guarantee security and reliability, ClearOneXpress utilizes viaKLIX(TM),
the Merchant Services Organization software of NOVA(TM) Information Systems.
And to guarantee superior service levels, ClearOneXpress is designed with
automatic escalation alerts to ClearOne management. For partners who prefer to
interact directly by phone during normal ClearOne business hours, there is a
staff of Customer Service Representatives ready to take calls. 

ClearOneXpress will be available in the U.S. and CanadaApril 7, 2009, with
roll-out in other regions to follow. For more information regarding
ClearOneXpress please contact ClearOne Customer Service at sales@clearone.com
or 800-707-6994. 

About ClearOne
ClearOne Communications Inc. is a communications solutions company that
develops and sells audio conferencing systems and related products for audio,
video and web conferencing applications. The reliability, flexibility and
performance of ClearOne's comprehensive solutions create a natural
communications environment that saves organizations time and money by enabling
more effective and efficient communication. For additional information, access
www.clearone.com.

    ClearOne Contact:
    Mary Evans
    801-303-3582
    mary.evans@clearone.com


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SOURCE  ClearOne

Mary Evans, +1-801-303-3582, mary.evans@clearone.com
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