Five9 Receives 2009 CRM Excellence Award from Customer Interaction Solutions Magazine

Five9 On-Demand Call Center Software Singled Out for Helping Clients Improve CRM
PLEASANTON, Calif.--(Business Wire)--
Five9, Inc. announced today that Technology Marketing Corporation (TMC)`s,
www.tmcnet.com, Customer Interaction Solutions® magazine (www.cismag.com) has
named the Five9 Virtual Call Center Suite as a recipient of a 2009 CRM
Excellence Award. Customer Interaction Solutions has been the premier
publication in the CRM, contact center and teleservices industries since 1982.

"Five9 is honored to receive another award for industry leadership - this time,
the 2009 CRM Excellence Award from CIS Magazine," said Jim Dvorkin, CTO, Five9.
"Our company is rapidly growing and gaining market momentum as more call centers
turn to Software-as-a-Service (SaaS) as an alternative to buying premise-based
hardware and software. Five9`s cloud computing platform for call centers can
seamlessly integrate with any CRM, ERP and eCommerce applications used by our
clients, driving revenue, enhancing customer satisfaction and cutting costs.
Five9 represents an unbeatable value proposition and fast time to market for our
clients," continued Dvorkin.

"Five9 has demonstrated to the editors of Customer Interaction Solutions that
their products and services have substantially improved the processes of their
clients` businesses by streamlining and facilitating the flow of information
needed for companies to retain their most precious asset...their customers,"
said Nadji Tehrani, founder and chairman of TMC, publishers of Customer
Interaction Solutions.

Based on hard data, The CRM Excellence Award relies on facts and numbers
demonstrating the improvements that the winner`s product has made in a client`s
business. The Tenth Annual CRM Excellence Award winners have been chosen on the
basis of their product or service`s ability to help extend and expand the
customer relationship to become all encompassing, covering the entire enterprise
and the entire lifetime of the customer.

The 2009 CRM Excellence Award winners can be found in the May and June 2009
issues of Customer Interaction Solutions magazine.

About Five9

Five9 is the leading global provider of on-demand call center software for
telemarketing, customer service, and business continuity. The award-winning
Five9 Virtual Call Center and Predictive Dialer serves customers of all sizes on
five continents. Customers profit from Five9`s reliable, robust functionality
that is fast, easy, and affordable to deploy. For more information, visit
www.five9.com.

About Customer Interaction Solutions

Since 1982, Customer Interaction Solutions (CIS) magazine has been the voice of
the call/contact center, CRM and teleservices industries. CIS magazine has
helped the industry germinate, grow, mature and prosper, and has served as the
leading publication in helping these industries that have had such a positive
impact on the world economy to continue to thrive. Through a combination of
outstanding and cutting-edge original editorial, industry voices, in-depth lab
reviews and the recognition of the innovative leaders in management and
technology through our highly valued awards, Customer Interaction Solutions
strives to continue to be the publication that holds the quality bar high for
the industry. Please visit www.cismag.com.

About TMC

Technology Marketing Corporation (TMC) is an integrated global media company
helping our clients build communities in print, in-person and online. TMC
publishes Customer Interaction Solutions, INTERNET TELEPHONY, Unified
Communications, and IMS Magazine. TMCnet, TMC's Web site, is the leading source
of news and articles for the communications and technology industries. According
to Quantcast*, TMCnet reaches nearly one million U.S. unique visitors each
month. TMCnet serves as many as three million unique visitors globally each
month according to Webtrends. TMC is also the first publisher to test new
products in its own on-site laboratories, TMC Labs. In addition, TMC produces
INTERNET TELEPHONY Conference & EXPO, and Call Center 2.0 Conference.
(*Quantcast is an independent Web site that monitors U.S. Web traffic)

For more information about TMC, visit www.tmcnet.com.

Five9, Inc.
David Van Everen
pr@five9.com
or
TMC
Jan Pierret, 203-852-6800 ext. 228
jpierret@tmcnet.com

Copyright Business Wire 2009