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NASA Shared Services Center Recognized for Excellence

* Reuters is not responsible for the content in this press release.

Tue Apr 7, 2009 4:20pm EDT

BAY ST. LOUIS, Miss., April 7 /PRNewswire-USNewswire/ -- NASA's Shared
Services Center received the Best New Captive Shared Services Organization
Excellence Award from the Shared Services Outsourcing Network. The award
recognizes the most successful shared services organization launched within
the last three years. NASA's Shared Services Center won first place of
approximately 30 private and public sector submissions, including Fortune 500
companies. The runner-up award went to Wal-Mart Corporation of Bentonville,
Ark.

(Logo:  http://www.newscom.com/cgi-bin/prnh/20081007/38461LOGO)

The annual Shared Services Excellence Awards honor, recognize and promote both
in-house and outsourced shared services that demonstrate winning practices.
Open to shared services organizations from any country, a panel of leading
industry experts judges the entries on start-up strategy; people management,
culture and change management; innovation and automation; customer
relationship management and customer service; process efficiencies and
control; and level of maturity and future strategic direction. 

Richard Arbuthnot, executive director of NASA's Shared Services Center in Bay
St. Louis, Miss., accepted the award for the organization on March 24 at the
13th Annual North American Shared Services Week in Orlando, Fla.

NASA's Shared Services Center is unique among such organizations in the public
and private sector because it is a federal, private and state partnership
among NASA, Computer Sciences Corporation, and the states of Mississippi and
Louisiana. It provides select business services for more than 18,000 NASA
employees, plus grantees and vendors in four functional areas -- financial
management, human resources, information technology and procurement. NASA's 10
centers have transitioned more than 50 activities, including accounts payable,
travel and payroll, to the shared services center. 

NASA made an up-front investment in the shared services center of $30 million.
The initial expense was returned ahead of schedule, in a little more than
three years. NASA's Shared Services Center currently is exceeding the original
cost avoidance estimate of $6 to $8 million per year and is on track to
achieve cost avoidance for the agency of $12 to $16 million a year. 

NASA's Shared Services Center, which opened in March 2006, is located on the
grounds of NASA's Stennis Space Center in Bay St. Louis. 

For information about the NASA Shared Services Center, visit:

http://www.nssc.nasa.gov

For information about NASA and agency programs, visit:

http://www.nasa.gov


SOURCE  NASA

David E. Steitz of NASA Headquarters, Washington, +1-202-358-1600,
david.steitz@nasa.gov, or Koby L. South of NASA Shared Services Center, Bay
St. Louis, Miss., +1-228-813-6011, koby.l.south@nasa.gov
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