iEnterprises Releases iExtensions CRM v 7.0 for Lotus Notes

LONDON and MURRAY HILL, NJ, Apr 07 (MARKET WIRE) --
iEnterprises, the global desktop and wireless customer relationship
management (CRM) experts, today released iExtensions CRM version 7.0.
This release brings enhancements to many areas of the solution including;
searches, the user-interface, mobile support and the ability to create
multiple 'Custom' databases. Customers gain faster overall performance
and ease of use for both the Desktop and Web-based versions of
iExtensions CRM.

"With a fully fledged BPM (Business Process Management) engine built into
the CRM, users can easily route and/or automate almost any task," said
John Carini, iEnterprises' chief software architect.

Key enhancements include:

Greater Convenience:

Users can now conduct searches using 'friendly field names.' More fields
can be moved and/or hidden more easily. Contact records can be updated
with email delivery failure information. Documents attached to emails can
be quickly searched for. Frequently asked questions (FAQs), technical
documents, and web-based training sessions have been enhanced and are
available on-line.

Massive Performance Increases and Personalised Experience

Associating related information throughout the entire system can happen
within a few clicks. Processes can be automatically assigned by
user-defined rules and milestones completed automatically, on a set
schedule or triggered by an event.

New Databases:

Users can now add unlimited custom databases or easily incorporate their
own. Leave and vacation planning functionality has been added along with
expense tracking.

Mobile Support:

iExtensions CRM v. 7 provides new support for the iPhone, Windows Mobile
and BlackBerry smartphones.

IBM Lotus Connections and Lotus Live Integration

Use relationship synchronisation to leverage IBM Lotus Live and Lotus
Connections social networking relationships from within iExtensions CRM.

About iEnterprises

iEnterprises brings companies Lotus Notes CRM desktop Web Based CRM,
Construction CRM, Pharmaceutical CRM, wireless BlackBerry CRM, Financial
CRM, iPhone CRM, Mobile CRM and Lotus Notes Wireless Application
solutions that achieve their CRM vision and drive success. iEnterprises'
chief products are the award-winning CRM solution, iExtensions CRM for
Notes, wireless CRM application, Mobile Edge and SaaS CRM, Empower CRM.
iEnterprises is an IBM premier partner with European headquarters in
London, United Kingdom, with a North American office in Murray Hill, New
Jersey. For more details, please visit http://www.ienterprises.eu.

IBM and Lotus trademarks of International Business Machines Corporation in
the United States, other countries or both. Other company, product and
service names may be trademarks or service marks of others.

UK Contact:
Mark Creasey
Phone: +44 (0)1753 478330
Email: Email Contact

US Contact:
Daisy Wall
Phone: 404-695-0195
Email: Email Contact

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