Manitowoc Chooses Esker on Demand Fax Services as Part of Global SAP Implementation

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Mon Apr 20, 2009 8:00am EDT

Crane and equipment and manufacturer benefits from fast, flexible deployment of
SaaS solution to automate delivery of procurement documents
MADISON, Wis.--(Business Wire)--
Esker, the leader in document process automation solutions, today announced that
The Manitowoc Company, Inc., a leading provider of lifting equipment for the
global construction industry, has chosen Esker on Demand Fax Services to
automate delivery of documents within the procure-to-pay cycle. 

The Manitowoc, Wisconsin-based company selected Esker on Demand Fax Services as
part of its core SAP implementation across all regions, starting with Portugal
and then rolling out to the United States, France and other European
subsidiaries. In each region, Manitowoc is implementing all of its SAP
application modules at the same time. 

"We have a value stream project structure to design and build an architecture to
use SAP for all output - printing, fax, email, barcoding, etc," said Romain
Ditacroute, Project One IS Core Team Member at Manitowoc. "When Esker presented
us with a global tool for output management, we learned about this service and
decided to use it for our immediate fax needs. We are using the Esker on Demand
solution in two value streams related to procurement and warranty
communications." 

Ditacroute cited several key drivers in the decision to deploy Esker on Demand
Fax Services. "We were looking for a solution that would be quick and easy to
put in place," he said. "We have a wide range of requirements, and we wanted the
solution to be adaptable to our needs. Esker was a good choice for us because we
were able to send our first fax in less than two weeks." 

In the Manitowoc environment, Esker provides a 100% on-demand solution for
outbound faxing from SAP applications with no software required on site. The
solution provides a web client for monitoring fax delivery and reporting on fax
traffic, and fax status is communicated back to Manitowoc`s SAP server. 

"Along with the value of not having to build and maintain fax infrastructure,
one of the most appealing aspects of Esker on Demand is that it gives companies
like Manitowoc the opportunity to try SaaS in their environment without taking
on risk or making a large investment," said Steve Smith, U.S. Chief Operating
Officer for Esker. "It`s a practical way to get the benefits of automated faxing
immediately, which can really help to simplify a complex situation like a global
SAP rollout." 

About The Manitowoc Company

The Manitowoc Company, Inc. is a multi-industry, capital goods manufacturer with
over 100 manufacturing and service facilities in 27 countries. It is recognized
as one of the world's largest providers of lifting equipment for the global
construction industry, including lattice-boom cranes, tower cranes, mobile
telescopic cranes, and boom trucks. Manitowoc also is one of the world's leading
innovators and manufacturers of commercial foodservice equipment serving the
ice, beverage, refrigeration, food prep, and cooking needs of restaurants,
convenience stores, hotels, healthcare, and institutional applications. 

About Esker

Esker is a recognized leader in helping organizations eliminate manual
processes, gain process visibility and control, and reduce the use of paper by
automating the flow of documents into, within and out of the organization. With
patented document delivery automation software and hosted document delivery
services, Esker offers a total solution to automate every phase and every type
of business information exchange. Customers achieve significant and immediate
operational efficiencies, cost savings and measurable ROI in as little as three
to six months. Founded in 1985, Esker operates globally with more than 80,000
customers and millions of licensed users worldwide. Esker has global
headquarters in Lyon, France and U.S. headquarters in Madison, Wisconsin. For
more information, visit www.esker.com. 

© 2009 Esker S.A. All rights reserved. Esker and the Esker logo are registered
trademarks of Esker S.A. in the United States and other countries. SAP and all
SAP logos are trademarks or registered trademarks of SAP AG in Germany and in
several other countries. All other trademarks are the property of their
respective owners. 





Corporate Contact:
Renee Thomas, Esker, Inc.
Tel: 608.828.6140
Email: renee.thomas@esker.com
or
Investor Relations Contact:
Emmanuel Olivier, Esker S.A.
Tel: 33 (0)4 72 83 46 46
Email: olivier@esker.fr



Copyright Business Wire 2009

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