Vocalocity Launches New Dashboard Feature for All VocalocityPBX Customers

ATLANTA, GA, Apr 20 (MARKET WIRE) --
Vocalocity, the leading provider of hosted PBX VoIP services and
infrastructure applications for small businesses, today announced new
features for its VocalocityPBX service that enable managers and coworkers
to see the real time status of all extensions in their organization.
Called the VocalocityPBX Dashboard, the new features allow phone
administrators to create customized views organized by user and status,
in an easy-to-use interface similar to popular instant messaging services.

The VocalocityPBX Dashboard provides all users with an at-a-glance view of
the people in their organization or on their team, along with the status
and availability of the user. The dashboard provides many benefits for
employees, including:

-- Summary view of all active calls, conferences and queues
-- Real-time view of coworker status (i.e. on a call, away, etc.)
-- Click-to-call features, enabling users to dial any external number
with a click of the mouse
-- Simple status options to update co-workers, such as "Do Not Disturb"
-- Instant access to a directory of all company extensions

"The Dashboard may not seem like a groundbreaking feature for a lot of
people, but it's significant for our customers and their ability to work
more efficiently," said David Politis, Executive Vice President and
General Manager, Vocalocity. "This feature allows our customers to use
their hosted VoIP system more effectively, enabling them to see who is on
the phone or who is available in real-time, as well as if they want to
take a call or route it to someone else in the organization."

"Managers can also use Dashboard to monitor employee phone use, such as
how long a team member has been on the phone or who they are on the phone
with," adds Politis. "Our customers want more visibility into their call
activity, and Dashboard is a big step in the right direction for them."

Vocalocity will offer the Dashboard as a standard feature for all new and
existing customers in the Spring '09 Release of VocalocityPBX, scheduled
for April 20th. Since VocalocityPBX is a SaaS (Software as a Service)
based solution, customers are able to take advantage of these updated
features without manual software upgrades or distribution to their flow
of business operations.

The Spring '09 Release of VocalocityPBX also includes Microsoft Outlook
Integration, enabling customers to utilize features like click-to-call to
dial any external number stored in their Outlook contacts.

The Dashboard feature has been well received by customers during its
three-week beta, encouraging Vocalocity to look at enhancements and other
features that will be integrated into the Dashboard shortly. "The
Vocalocity Dashboard simplifies my life," said Richard M. Sander, a
Vocalocity customer and sales manager at Price & Company Realty. "I can
see which of my agents are on the phone, or available for calls,
instantly and in real time. It doesn't matter which office they're in, if
they're online, they're on my Dashboard."

"We see Dashboard as becoming the centerpiece to our product offering,"
said Politis. "Customers like to be able to control everything about their
phone system. Dashboard really enables customers to work more efficiently,
and gives managers a lot of tools at their disposal for monitoring and
managing worker productivity. A lot of vendors would use a service like
this as an excuse to increase rates or up sell customers, for Vocalocity,
we just see it as a way to add more value to our customer relationship. So
far, it's working. Our customers are very excited about these new
features."

The new VocalocityPBX features, including the Dashboard and Microsoft
Outlook Integration will be included in the Spring '09 Release of
VocalocityPBX, scheduled for April 20th.

For more information on the VocalocityPBX Dashboard, please visit:
http://www.vocalocity.com/features/dashboard.cfm.

For more information on the Vocalocity Microsoft Outlook Integration
features, please visit:
http://www.vocalocity.com/features/outlookintegration.cfm.

ABOUT VOCALOCITY

Vocalocity, founded in 2003, is the leading provider of Voice over
Internet Protocol (VoIP) communication services for small businesses with
fewer than 20 employees. Vocalocity's core offering, VocalocityPBX, is a
hosted PBX solution providing customers with the quality and reliability
of traditional PBX phone system, with more features, flexibility and cost
savings. For more information about Vocalocity, please visit
www.vocalocity.com or call 678.528.9000.

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Media Contact:
Mary Kappis
Vocalocity
404.492.6815
mary.kappis@vocalocity.com

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