CORRECTING and REPLACING Marketlinkx Direct Announces Deployment of New EZ Connex Contact Center Platform
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CORAL SPRINGS, Fla.--(Business Wire)-- Please replace the release with the following corrected version due to multiple revisions. The corrected release reads: MARKETLINKX DIRECT ANNOUNCES DEPLOYMENT OF NEW EZ CONNEX CONTACT CENTER PLATFORM Marketlinkx Direct Inc announced today the launch of the EZ Connex Contact Center Campaign Operations platform which will provide a robust, easy to use interface for its domestic and offshore facilities. EZ Connex is Marketlinkx Direct`s propietary data and telephony solution which will allow the company to efficiently control and manage which customers are contacted by its domestic and offshore facilities on behalf of the company`s clients and affiliates and support optimal campaign delivery. With its cutting-edge media based functions and applications, EZ Connex delivers an unparalleled user experience to all aspects of the lead generation marketplace. The deployment and cost effectiveness of the EZ Connex platform will also enable Marketlinkx Direct to bring over 400 jobs back to the US from offshore locations, unlike many US companies which emphasize outsourcing, Marketlinkx Direct decision to focus on domestic employment reflects its commitment to the ongoing financial recovery of the US. As part of its development strategy, the company plans to place these jobs near US Colleges and universities as well as distressed domestic communities. "As our business has expanded over the last few years we need our operations platform to provide ever increasing functions for our clients, partners and advisors," said Dr. Benjamin Chavis, Boardmember, Marketlinkx Direct. "We`re building on our expertise across servers, operating systems and services to deliver user experiences that enhance optimal campaign delivery on behalf of our clients and affiliates." "One of the main goals of the company`s growth plans for 2009 and beyond is a proactive emphasis in regards to the quality of our lead generation and related services for our partners and clients," said Ezell Brown CEO, Marketlinkx Direct. "In fact, the catalyst for the development of this platform was the discovery of unscrupulous business practices by one of the contact centers that Marketlinkx Direct Inc had contracted in India. In 2007, Marketlinkx Direct learned a valuable lesson when the company was fined by former Missouri State Attorney General and current Governor Jay Nixon because an India-based contact center sub-contracted by Marketlinkx Direct violated both its contractual obligations and US DNC ( Do not Call ) procedures. The deployment of EZ Connex is designed to ensure that all of our contact center facilities operate at the highest levels of integrity and efficiency." "We are grateful to Governor Nixon for bringing the problem to our attention in 2007 and we are excited that our solution to the problem will also bring jobs back to America," added CEO Brown. "We take pride in our processes and services and believe that in order to effectively deliver them, all aspects of our campaigns must be both transparent and accountable. As such, the EZ Connex platform is uniquely suited to accomplish that level of accountability throughout our company." Marketlinkx continues to be on the cutting-edge of Lead Generation Services through the deployment and application of innovative technological and operational processes such as EZ Connex, helping to ensure Marketlinkx` pre-eminence in the industry as one of its leading businesses. The company expects 2009 to be a banner year for growth across all of its divisions and will continue to implement creative solutions as part of its growth strategies. About Marketlinkx Direct Inc Marketlinkx Direct www.mlxdirect.com is headquartered in Coral Springs, Fla. and currently operates 15,000 sq ft of facilities in the area, housing 250 Education Advisors and Enrollment Counselors, as well as Project Directors and Campaign Managers .The Company also features a full-service marketing department with Online, Promotional, Event and Brand direct marketing capabilities. In addition Marketlinkx currently employs hundreds of full-time employees and independent contractors in offices throughout the world, including Houston, Ft. Lauderdale, Jamaica, Dominican Republic, St Vincent, India, Nepal and the Philippines. Marketlinkx Direct Inc Joseph Mazon, 954-753-2201 xt 125 jmazon@mlxdirect.com Copyright Business Wire 2009
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