UCStrategies.com to Offer "Where`s the ROI in Unified Communications?"Webinar

Free Webinar to Show How Enterprises and Contact Centers Can Get a Hard Return
on Unified Communications Investments Through a Unique Process Automation
Approach
ST. HELENA, Calif. & INDIANAPOLIS--(Business Wire)--
UCStrategies.com, an independent resource for information about unified
communications (UC) technologies, is hosting a free webinar titled, "Where`s the
ROI in Unified Communications?"

This one-hour webinar, to be held April 23 at 11 a.m. Eastern time (EDT), will
give enterprises and contact centers information about a unique process
automation approach that leverages unified communications technology to deliver
a hard return on investment.

Webinar presenter, Dr. Donald E. Brown, founder and CEO of Interactive
Intelligence (Nasdaq:ININ), will explain how "communications-based process
automation" (CBPA) uses core UC components - multichannel queuing and routing,
presence, collaboration, and VoIP -- to automate critical business processes for
measurable cost savings.

To register for this free webinar, visit:
http://www.surveymonkey.com/s.aspx?sm=Ie5rGBbw2KTwD7a2BNSoAQ_3d_3d. All
registrants will receive a free whitepaper titled, "A New Approach to Business
Process Automation."

This webinar is part of an ongoing UCStrategies.com discussion forum that
addresses the "what," "how," "why," and "who" of UC. The forum is designed to
engage UC customers, partners, developers, and vendors through online question
and answer posts.

The latest forum topic, titled "The What of UC-B applications," was launched
this month and is active until June 30. Its central theme was reflected in the
initial kick-off question: "What is the relationship between unified
communications and business process automation?"

Anyone can engage in the UCStrategies.com forum by posting questions, which will
be answered by a UCStrategies.com or vendor product expert.

To view "UC-b applications" posts, visit
http://www.ucstrategies.com/forum.aspx?id=202&g=posts&t=4286. To participate in
posts, visit the UCStrategies.com registration page at:
http://www.ucstrategies.com/LandingPage.aspx.

About UCStrategies.com

UC Strategies is an industry resource for enterprises, vendors, system
integrators, and anyone interested in the growing Unified Communications arena.
A supplier of objective information on Unified Communications, UC Strategies is
supported by an alliance of leading communication industry Advisors, Analysts,
and Consultants, who have worked in the various segments of Unified
Communications since its inception. UC Strategies can be reached at +1
707.963.9966 or info@ucstrategies.com; on the Net: http://www.ucstrategies.com.

About Interactive Intelligence

Interactive Intelligence Inc. (Nasdaq:ININ) is a global provider of unified
business communications solutions for contact center automation, enterprise IP
telephony, and enterprise messaging. The company was founded in 1994 and has
more than 3,000 customers worldwide. Interactive Intelligence is among Software
Magazine`s top 500 global software and services suppliers, is ranked among
Network World`s top 200 North American networking vendors, is a BusinessWeek
"hot growth 50" company, and is among FORTUNE Small Business magazine`s top 100
fastest growing companies. The company is also positioned in the leaders`
quadrant of the Gartner 2008 Contact Center Infrastructure, Worldwide Magic
Quadrant report. Interactive Intelligence employs approximately 600 people and
is headquartered in Indianapolis, Indiana. It has six global corporate offices
with additional sales offices throughout North America, Europe, Middle East,
Africa and Asia Pacific. Interactive Intelligence can be reached at +1
317.872.3000 or info@inin.com; on the Net: http://www.inin.com.

This release may contain certain forward-looking statements that involve a
number of risks and uncertainties. Factors that could cause actual results to
differ materially are described in the company's SEC filings.

Interactive Intelligence Inc. is the owner of the marks INTERACTIVE
INTELLIGENCE, its associated LOGO and numerous other marks. All other trademarks
mentioned in this document are the property of their respective owners.

Photos/Multimedia Gallery Available:
http://www.businesswire.com/cgi-bin/mmg.cgi?eid=5943973&lang=en

UCStrategies.com
Brenda Perea, +1-720-870-1211
Webmaster and Project Lead
bperea@ucstrategies.com
or
Interactive Intelligence Inc.
Christine Holley, +1-317-715-8220
Director of Market Communications
christine.holley@inin.com

Copyright Business Wire 2009