TeleTech to Hire up to 500 Positions in Niagara Falls in the Next Month

NIAGARA FALLS, NY, Apr 29 (MARKET WIRE) --
TeleTech Holdings, Inc. (NASDAQ: TTEC), one of the largest and most
geographically diverse global providers of business process outsourcing
(BPO) solutions, today announced it will be adding up to 500 temporary
customer service positions to its Niagara Falls workforce in the next
month.

Prospective candidates are invited to attend the job fair Tuesday, May 5
to Thursday, May 7 from 9 a.m. to 6 p.m. at TeleTech located at 333 First
Street, Niagara Falls. New employees will provide inbound customer support
from May until mid-June.

TeleTech currently employs approximately 55,000 people globally and will
be adding about 500 part-time/full-time temporary positions by the second
week of May. The company will provide inbound customer support and is not
hiring for telemarketing or sales-related services at this location.

"We are excited to announce the new opportunities we are offering to the
Niagara Falls area. With the downturn in the global economy we are
fortunate the growth in our business is allowing us to expand," said Jane
Gonter, site director.

Paid training will be provided for these new positions starting as early
as April 27. Rates for this work are starting at $16.38 per hour. Shifts
are available at various start times with varying shift lengths, seven
days per week. Due to the project requirements, employees will need to be
available to work June 11 and 12. Potential candidates should have a high
school diploma or equivalent, strong computer skills, and customer service
experience.

For more information about TeleTech, please visit our Web site at
www.TeleTech.com. Interested candidates should apply online at
www.hirepoint.com before arriving to the job fair Tuesday, May 5 to
Thursday, May 7, from 9 a.m. - 6 p.m., 333 First Street, Niagara Falls. To
be eligible for employment interested candidates should attend the job
fair to fill out paperwork, interview, and get started.

ABOUT TELETECH

TeleTech is one of the largest and most geographically diverse global
providers of business process outsourcing solutions. We have a 27-year
history of designing, implementing, and managing critical business
processes for Global 1000 companies to help them improve their customers'
experience, expand their strategic capabilities, and increase their
operating efficiencies. By delivering a high-quality customer experience
through the effective integration of customer-facing front-office
processes with internal back-office processes, we enable our clients to
better serve, grow, and retain their customer base. We use Six
Sigma-based quality methods continually to design, implement, and enhance
the business processes we deliver to our clients and we also apply this
methodology to our own internal operations. We have developed deep domain
expertise and support more than 250 business process outsourcing programs
serving approximately 100 global clients in the automotive,
communications and media, financial services, government, healthcare,
retail, technology and travel and leisure industries. Our integrated
global solutions are provided by approximately 55,000 employees utilizing
39,900 workstations across 83 delivery centers in 17 countries.

Site Contact:
Jane Gonter
Site Director
716-286-8989

Media Contact:
Tim Hinds
Human Capital
303-397-8812

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