Guidewire BillingCenter Places in Top Quartile in Celent Billing System Vendors Report

Report recognizes importance of billing function as "a front office value
proposition"
SAN MATEO, Calif.--(Business Wire)--
Guidewire Software, a leading global provider of core system solutions to
property/casualty insurers, today announced that Guidewire`s BillingCenter
solution has been favorably recognized by industry analyst firm, Celent, in the
firm`s report: Billing System Vendors US Property/Casualty Market 2009. In the
report, Celent provided a detailed profile of 10 property/casualty billing
system vendors, along with a series of emerging technology profiles. Guidewire
placed in the top quartile of the ABCD Vendor View which comparatively ranks
vendors based on: Advanced technology and technical flexibility, Breadth of
functionality, Customer base, and Depth of client services and solutions.

The report notes that "the billing function in property/casualty carriers is
transforming from a back office operation to a front office value proposition.
Carriers are making significant investments in skills and technology to position
billing as a critical customer service activity and an opportunity to retain
clients."

"Guidewire BillingCenter® has gained considerable market traction in a
relatively short number of years," said Mike Fitzgerald, senior analyst in
Celent`s insurance group and author of Celent`s Billing System Vendors 2009.
"The product`s functional breadth and its modern architecture combine to make it
a strong competitor."

"We appreciate Celent`s recognition of Guidewire BillingCenter," said John
Raguin, chief executive officer, Guidewire Software. "The Guidewire team is very
proud of what BillingCenter is helping our customers achieve and we thank them
for helping us to continually improve the product."

Other BillingCenter Points of Note:

* Guidewire has tripled the number of BillingCenter customers in the past year
and has expanded to Europe, with NFU Mutual in the U.K.;
* Guidewire has 4 "live" BillingCenter implementations with 10 others in
progress;
* BillingCenter is a complete billing system - there are no hidden modules that
need to be purchased as add-ons;
* BillingCenter can easily integrate with other systems and provides several
API`s and plug- ins to make integrations seamless;
* BillingCenter is a very comprehensive product with several out of the box
features - many others can be easily configured;
* Average BillingCenter implementations run 12 months - most recent
implementation for a mid-tier carrier was completed within 6 months;
* BillingCenter customers particularly like the product`s electronic dispute
capabilities (known as trouble tickets) - giving the customer service
representative the ability to easily escalate issues and track them, resulting
in improved customer service and
* BillingCenter customers have significantly decreased the amount of user
training required - from the typical 6 months+ with a legacy system down to 4
weeks with BillingCenter.

About Celent`s Billing Systems Vendors 2009 Report

This report features Celent`s ABCD Vendor View. The ABCD Vendor View presents a
comparative view of vendor marketplace that visually represents four elements:
Advanced technology and technical flexibility, Breadth of functionality,
Customer base, and Depth of client services and solutions.

Members of Celent`s Property/Casualty Insurance research service can download
the full report electronically from www.celent.com. Non-members should contact
info@celent.com for more information. An abstract of the report is available
online at http://www.celent.com/124_915.htm.

About Guidewire Software

Guidewire Software is a leading global provider of core system solutions to
property/casualty and workers` compensation insurers. Guidewire delivers proven
software to run core insurance operations, including billing, underwriting,
policy, and claim management. The Guidewire Insurance Suite consists of
Guidewire ClaimCenter, Guidewire PolicyCenter, and Guidewire BillingCenter,
which provide a modern, web-based platform for all lines of business. Guidewire
is headquartered in San Mateo, California, with offices in London, Munich,
Paris, Sydney, Tokyo, and Toronto. For more information, please visit
www.guidewire.com.

NOTE: Guidewire, Guidewire Software, Guidewire ClaimCenter, Guidewire
PolicyCenter, Guidewire BillingCenter, Guidewire Insurance Suite, and the
Guidewire logo are trademarks or registered trademarks of Guidewire Software,
Inc.

Guidewire Software, Inc.
Diana Stott
Public Relations Manager
dstott@guidewire.com
+1 650-356-4941

Copyright Business Wire 2009