3 Scandinavia Selects StreamServe to Personalize Invoices and Reduce Costs

World`s leading 3G and mobile broadband services provider deploys StreamServe to
improve customer communications and reduces costs in customer service and direct
mailings
BURLINGTON, Mass.--(Business Wire)--
StreamServe, Inc., a leading provider of business communication solutions, today
announced that 3 Scandinavia has chosen StreamServe to dynamically create,
produce, automate and distribute customer bills. The 3 Group is the world`s
leading operator of 3G and mobile broadband services with more than 19 million
customers in ten countries. 3 uses StreamServe in Sweden and Denmark to work
dynamically with invoices as a communications channel for personalized special
offers and marketing messages. In a toughly competitive sector, 3 can now
rapidly change messages on invoices based on the current market situation and
ongoing campaigns.

"Invoicing is one of our primary points of contact with the customers," says
Thomas Wandahl, customer loyalty director at 3 Scandinavia. "It`s important for
us to have control of the document process and to be able to include information
about current special offers prior to each round of invoicing. By segmenting the
customers and giving them personally adapted messages, customer campaigns are
more successful, which is reflected in our revenues. StreamServe gives us the
capability to rapidly change the messages on our invoices. At the same time, we
can reduce postage costs by distributing mailings among several postal
operators."

The StreamServe solution gives 3`s editors a web interface in which they can
create and maintain customer messaging for various customer segments. The
documents - about 750,000 four-color invoices each month - are produced, sorted
and divided into two files, ready for printing, one for each of the postal
operators. Through clearer and more personally adapted invoices, calls to
customer service have declined, which consequently provides cost savings.

"We`re happy with our collaboration with 3, which further reinforces our strong
position in the telecom sector," says Dennis Ladd, StreamServe`s president and
CEO. "In a challenging environment, it`s increasingly important to retain
customers by giving them a personal and consistent customer experience. With our
solutions, businesses reduce their costs for customer service, while at the same
time, documents such as letters to customers and invoices are used to
communicate current information and personalized special offers."

Hear more about the cost-savings that 3 achieved through its use of
StreamServe`s solutions by viewing this video testimonial: http://is.gd/x0h6

About StreamServe

StreamServe is a leading provider of Enterprise Document Presentment solutions
that set the standard for business communications. Simple to deploy and
maintain, the company`s dynamic composition, document process automation and
enterprise output management solutions meet the demanding challenges of today`s
global businesses for producing and delivering highly customized documents in
any format.

StreamServe`s advanced software solutions ease the process of composing and
automating business communications, enabling organizations to increase the value
and profitability of their business relationships. This is done all while
leveraging existing business applications such as ERP, CRM and ECM.

The company was founded in 1997 and is headquartered in Burlington, Mass., with
14 offices worldwide. StreamServe serves more than 5,000 customers in 130
countries, primarily in the financial services, utilities, manufacturing,
distribution and telecom sectors. Customers include BMW France, CLP Power Hong
Kong, Plantronics, and Siemens Financial. StreamServe`s strategic partners
include Adobe Systems, IBM, InfoPrint Solutions Company, Lawson, and SAP.

To learn more about how StreamServe`s EDP solutions can improve the
effectiveness of your organization`s communications, please visit us online at
http://www.streamserve.com.

StreamServe, the StreamServe logo, StreamServe EDP, and "Bringing Documents to
Life" are all trademarks of StreamServe Inc. Some software products marketed by
StreamServe Inc. and its distributors contain proprietary software components of
other software vendors. Other marks are trademarks or registered trademarks of
their respective holders. ©StreamServe Inc. 2009

StreamServe Northern Europe
Karin Westlund, +46 (0)8 686 85 00
Cell: +46 (0)70 686 85 38
karin.westlund@streamserve.com
or
StreamServe Corporate
Peter Gorman, +1 781-761-6659
Cell: +1 617-669-4329
Twitter:http://twitter.com/StreamServe
peter.gorman@streamserve.com

Copyright Business Wire 2009