Research and Markets: Online Account Opening Consumer Analysis: How to Optimize Efficiency, Enrollment and Risk

* Reuters is not responsible for the content in this press release.

Mon May 11, 2009 10:00am EDT

DUBLIN--(Business Wire)--
Research and Markets
(http://www.researchandmarkets.com/research/9c537c/online_account_ope) has
announced the addition of Javelin Strategy & Research's new report "Online
Account Opening Consumer Analysis: How to Optimize Efficiency, Enrollment and
Risk" to their offering. 

The need for cost-efficient online account opening processes has never been
greater. Consumers routinely conduct banking transactions online at their own
convenience, and they similarly expect to be able to open and fund accounts at
will, quickly and easily, within a single session. Last year, anxious depositors
seeking safer havens for their savings drained billions of dollars from wobbling
banks, providing a dramatic example of how online opening services can give
forward-thinking financial institutions a boost on their competition. And yet,
many financial institutions still rely on relatively archaic, paper-driven
processes that require manual review in the branch. This report analyzes ten
vendors that offer compelling online account opening products, maps out how such
products improve profitability, and examines what banks and vendors identify as
the key obstacles slowing adoption of such products. The report profiles Andera,
CashEdge, Fiserv, Jack Henry (MeridianLink), Metavante, Online Resources, S1 (S1
Enterprise and Postilian), Parsam Technologies' uMonitor and Yodlee. 

Primary Questions

* How many consumers open accounts online? 
* What motivates consumers to open accounts online? 
* Do financial institutions deliver the service experience that consumers
expect? 
* Are online applicants more profitable than consumers overall? 
* What is the return on investment from an online account opening process? 
* Do banks and vendors see eye to eye on the primary payoffs and obstacles? 
* How do large and small financial institutions set strategies for online
account opening? 
* What product features are desirable? 
* What distinguishes the nine vendors?

Companies Mentioned:

* Andera 
* Lincoln Financial Group 
* Bank of America 
* Metavante 
* BB&T 
* MT&T Bank 
* Capital One 
* NCR 
* CashEdge 
* NeoSaej 
* Citibank 
* Online Resources 
* Digital Insight 
* Open Solutions 
* Early Warning Services 
* PNC Bank 
* eFunds 
* Q2 Software 
* El Dorado Savings Bank 
* Quova 
* Equifax 
* RSA 
* Fidelity 
* S1 
* First Citizens 
* Susquehanna Bancshares 
* First Data 
* Symitar 
* First ROI 
* Trans Union 
* Fiserv 
* uMonitor 
* Harland 
* Umpqua Bank 
* HSBC 
* Vanguard 
* Hudson City Savings Bank 
* Wachovia 
* iPay Technologies 
* Washington Mutual 
* JPMorgan Chase 
* Wells Fargo 
* Jack Henry & Associates 
* Yodlee 
* LexisNexis

For more information visit
http://www.researchandmarkets.com/research/9c537c/online_account_ope



Laura Wood
Senior Manager
press@researchandmarkets.com
Fax from USA: 646-607-1907
Fax from rest of the world: +353-1-481-1716 

Copyright Business Wire 2009

Comments (0)
This discussion is now closed. We welcome comments on our articles for a limited period after their publication.