Raddon Study Shows How Small Businesses Are Responding to Economic Conditions

New Research Provides Trends and Behaviors of the Small Business Market
LOMBARD, Ill.--(Business Wire)--
Raddon Financial Group (RFG), a provider of research-based solutions to
financial institutions and a strategic business unit of Open Solutions Inc.®,
recently formed a small business research consortium to provide an in-depth
analysis of how small businesses perceive financial institutions and use
financial products and services.

The research program is comprised of a semi-annual nationwide survey of small
businesses. Among the findings from RFG`s latest survey, fielded in March of
2009, include actions small businesses are taking to cope with the current
economic environment. In 2009, 30 percent of small businesses with annual sales
of $500 thousand to $10 million plan to lay-off employees. Fifty-two percent
will freeze pay and 41 percent plan to eliminate bonuses in 2009. Small business
cost-cutting measures extend to health insurance benefits and 401(k) matches as
well. Additionally, nine percent of small businesses expect to reduce operating
expenses by closing or consolidating facilities.

Although many small businesses are cutting costs to cope with the current
economic environment, 18 percent feel that their annual sales will increase in
2009, while 37 percent expect flat sales comparing 2008 to 2009. However, close
to half (45 percent) expect a decrease in sales in 2009.

Financial institutions have a consistent need for reliable and timely small
business market intelligence. RFG developed this new research to fill this need
and help participating institutions increase their small business relationships,
evaluate competitive strategies, identify new product ideas and develop a
segmentation approach to acquire and retain customers.

RFG will present results from the latest study at regional workshops throughout
the country this month. Organizations can join the research consortium and stay
abreast of changes in the small business market on a semi-annual basis. Visit
www.raddon.com/SBNR or call 800-827-3500 for more details.

About RFG

RFG, a strategic business unit of Open Solutions Inc., has been providing
research-based solutions exclusively to the financial services industry since
1983. RFG understands the industry and knows how consumers and businesses
interact with financial institutions. By combining our practical know-how with
best practices in research and analysis, RFG helps financial institutions manage
their customer relationships and their organizations.

For more information about Raddon Financial Group, contact Dan McGowan by email
at dmcgowan@raddon.com or by phone at 800-827-3500. Visit Raddon Financial Group
online at www.raddon.com.

About Open Solutions Inc.

Open Solutions Inc. offers a fully-featured strategic information management
product platform that integrates core data processing applications built on a
single centralized Oracle relational database, with Internet banking, cash
management, CRM/business intelligence, financial accounting and management
tools, profitability tools, wealth management, imaging, digital documents,
interactive voice response, technology services, HSAs, payments and loan
origination solutions. Open Solutions` full suite of products and services
allows banks, thrifts, credit unions and financial services providers in the
United States, Canada and internationally to better compete in today`s
aggressive financial services marketplace, and expand and tap their trusted
financial relationships, client affinity, community presence and personalized
service.

For more information about Open Solutions or its financial product line, contact
Deborah Katz, VP, Corporate Marketing, by email at deb.katz@opensolutions.com or
by phone at 860-815-5385. Visit Open Solutions` Internet site at
www.opensolutions.com.

Open Solutions Inc. is a registered trademark of Open Solutions Inc. All other
company and product names may be trademarks of their respective owners.
Copyright 2009 Open Solutions Inc. All rights reserved.

Editor`s Note: The correct usage of the company name, Open Solutions Inc., is
either referring to it as Open Solutions Inc. or Open Solutions. Open Solutions
no longer uses the acronym of OSI to refer to the company.

Copyright ©2009 Open Solutions Inc. All rights reserved. Raddon Financial Group
is a business unit of Open Solutions Inc.

Raddon Financial Group (RFG)
Dan McGowan, 800-827-3500
Marketing Director
dmcgowan@raddon.com

Copyright Business Wire 2009