Industry Analyst Report Finds Application Development on Force.com Cloud Computing...

Industry Analyst Report Finds Application Development on Force.com Cloud
Computing Platform 4.9 Times Faster Than on JAVA or .NET

Nucleus Research finds that IT departments and ISVs experience more rapid time
to value, lower cost and greater on-going flexibility developing in the cloud
with Force.com

SAN FRANCISCO, May 14 /PRNewswire-FirstCall/ -- Salesforce.com (NYSE: CRM),
the enterprise cloud computing company, today announced the research findings
from independent analyst firm Nucleus Research comparing application
development in the cloud with traditional on premise application development.
The results of the research, an in-depth analysis of 17 companies that had
developed in both environments, found significant and quantifiable savings in
time to development and ongoing support costs with Force.com. Specifically,
the research showed that developers found they could deliver applications 4.9
times faster on Force.com than on JAVA or .NET.

(Logo: http://www.newscom.com/cgi-bin/prnh/20050216/SFW105LOGO)

"Companies are accelerating their adoption of the cloud for application
development," said Marc Benioff, CEO and chairman, salesforce.com. "The
benefits of the Force.com platform for enterprise cloud computing are
immediate: CIOs get a real-time global infrastructure that enables application
development and delivery five times faster at half the cost."

"Our in-depth analysis shows that cloud computing is dramatically changing the
cost and time equation for custom application development," said Rebecca
Wettemann, vice president, research, Nucleus Research. "Given the rapid time
to value, lower cost, and greater ongoing flexibility, Force.com is likely to
grow in popularity as an option for custom application development."

"We used the Force.com platform and our expertise from publishing more than
120,000 book titles to develop a system that is transforming our business,"
said James Stanley, CIO of Author Solutions. "Our Force.com projects came in
under budget and ahead of schedule."

Force.com: A Proven Enterprise Cloud Computing Platform for ISVs and CIOs
Force.com is the only proven enterprise platform for building and running
business applications in the cloud. Unlike a stack of disparate client/server
hardware and software products, Force.com unifies the development and
deployment model from the database to the device, allowing developers to
easily assemble applications with clicks, components and code, and then
instantly deploy them on salesforce.com's trusted global infrastructure.

The Force.com platform powers the Salesforce CRM applications, more than 750
ISV partner applications like those from CODA and Fujitsu, and more than
110,000 custom applications used by salesforce.com's 55,400 customers such as
Japan Post, Kaiser Permanente, KONE and Sprint Nextel.

Research Methodology
Nucleus Research conducted an analysis of 17 Force.com projects and found
significant savings in time to development and ongoing support costs. In
selecting the companies analyzed, Nucleus only included companies that could
accurately compare development times in both Force.com and JAVA or .NET
environments. In its interviews with developers, Nucleus discussed the details
of the projects as well as developers' estimates of the time, in terms of
total developer hours and total time from selection to deployment, each
project would take to develop in Force.com versus a JAVA or .NET environment.
The analysis included:

-- Companies that had moved existing applications to Force.com
-- Companies that had evaluated both traditional (JAVA and .NET)
development environments and Force.com and selected Force.com
-- Systems integrators that had worked with customers who selected
Force.com
-- ISVs that had evaluated traditional development environments and
selected Force.com

The report cited a number of reasons why Force.com was faster than traditional
environments:

-- Custom objects that can be quickly built and re-used across projects
-- Administrator tools and user interface capabilities, which can be
quickly configured rather than requiring developers to build and test
interfaces and tools from scratch
-- Workflow engine - the rules, forms, and processes of Force.com's
workflow engine can be quickly configured to support custom workflows
-- Pre-tested - Force.com provides a pre-built and tested production
environment, including database, database connectivity, application
server, security protocols, and other application infrastructure
items,
such as load balancing, so developers have to make fewer technology
strategy decisions and spend less time on testing before moving to
production.

The report is freely available on the salesforce.com and Nucleus Research Web
sites:
-- Salesforce.com: http://www.salesforce.com/platform/tco/

-- Nucleus Research: http://nucleusresearch.com/

About salesforce.com
Salesforce.com is the enterprise cloud computing company. The company's
portfolio of Salesforce CRM applications, available at
http://www.salesforce.com/products/, has revolutionized the ways that
companies collaborate and communicate with their customers across sales,
marketing and service. The company's Force.com platform
(http://www.salesforce.com/platform/) enables customers, partners and
developers to quickly build powerful business applications to run every part
of the enterprise in the cloud. Based on salesforce.com's real-time,
multi-tenant architecture, Salesforce CRM and Force.com offer the fastest path
to customer success with cloud computing.

As of January 31, 2009, salesforce.com manages customer information for
approximately 55,400 customers including Allianz Commercial, Dell, Dow Jones
Newswires, Japan Post, Kaiser Permanente, KONE, and SunTrust Banks. Any
unreleased services or features referenced in this or other press releases or
public statements are not currently available and may not be delivered on time
or at all. Customers who purchase salesforce.com applications should make
their purchase decisions based upon features that are currently available.
Salesforce.com has headquarters in San Francisco, with offices in Europe and
Asia, and trades on the New York Stock Exchange under the ticker symbol "CRM".
For more information please visit http://www.salesforce.com, or call
1-800-NO-SOFTWARE.

Copyright (c) 2009 salesforce.com, inc. All rights reserved. Salesforce and
the "no software" logo are registered trademarks of salesforce.com, inc., and
salesforce.com owns other registered and unregistered trademarks. Other names
used herein may be trademarks of their respective owners.

SOURCE salesforce.com

Gordon Evans of salesforce.com, +1-415-536-7608, gevans@salesforce.com