The Hanover Introduces New Program to Provide Human Services Organizations With an...

The Hanover Introduces New Program to Provide Human Services Organizations
With an Important Safety Net

-The Hanover's Human Services Advantage to Address Growing, Sensitive Risks-

WORCESTER, Mass., May 18 /PRNewswire-FirstCall/ -- The increase in demand for
services tied to economic-related issues presents new challenges and risks for
many of the human services agencies that have been long-reliable sources of
assistance for countless people.

(Logo: http://www.newscom.com/cgi-bin/prnh/20051031/NEM023LOGO )

To address the growing number of common yet potentially serious exposures
faced by a wide range of human service organizations, including
not-for-profits, The Hanover Insurance Group, Inc. (NYSE: THG), a leading
super regional property and casualty company, has developed a new
comprehensive program, Human Services Advantage, that provides specialized
coverages and increased limits that go far beyond those offered through
standard business insurance.

"We are very pleased to add the Human Services Advantage to the growing list
of distinctive, industry specific programs that we offer to help our agent
partners differentiate themselves in their local markets," said David J.
Firstenberg, commercial lines president at The Hanover. "Our dedication to
investing in new products, combined with strong local support, and expert loss
control and claims service, gives our agent partners what they need to
increase sales and grow their businesses -- even in today's challenging
market."

He added, "As a company with a rich history of supporting local non-profit
organizations, offering a program that can help these valuable agencies to
protect themselves is a real source of pride for us."

The Hanover's new Human Services Advantage includes coverage for professional
liability; general liability; physical and sexual abuse; non-profit management
liability insurance, including directors and officers and organization
liability, employment practices liability, and fiduciary liability; commercial
property protection, including emergency event management; commercial
automobile and commercial umbrella. The program covers the unique risks and
management needs of organizations that provide assistance for youth,
addiction, developmental disabilities, mental health, and aging.

Unique solutions for today's environment
"Insurance may not be the first thing that comes to mind when people consider
how local human services agencies can survive a severely strained economy, but
the right coverage can make an important difference," said Firstenberg.
"Specialized coverages, combined with the advice of skilled independent
agents, can help these organizations to take a more pro-active approach to
understanding and effectively managing their risks. And, by helping these
organizations reduce costs and operate more efficiently -- they can focus on
their missions and continue the wonderful work they do without having to worry
about the risk of interruption."

Independent agents are taking notice
"The Hanover's Human Services Advantage stands out because it was developed by
insurance professionals with a history of working in the social services
industry and responds to many of the unique needs of the social services
market," said Larry Sumbs, president of Liscomb Hood Mason, a Duluth,
Minn.-based agency that specializes in providing insurance solutions for
social services organizations throughout Northern Minnesota.

Sumbs continued, "Additionally, our philosophy is to partner with insurance
carriers that share our commitment to excellence and integrity and we feel
that The Hanover meets those standards."

Agents interested in more information about the Human Services Advantage or
The Hanover should contact one of The Hanover's local branch office or visit
the Agent section of the company's web site at www.hanover.com.

About The Hanover
The Hanover Insurance Group, Inc. (NYSE: THG), based in Worcester, Mass., is
the holding company for a group of insurers that includes The Hanover
Insurance Company, also based in Worcester; Citizens Insurance Company of
America, headquartered in Howell, Mich., and their affiliates. The Hanover
offers a wide range of property and casualty products and services to
individuals, families and businesses through an extensive network of
independent agents, and has been meeting its obligations to its agent partners
and their customers for more than 150 years. Taken as a group, The Hanover
ranks among the top 40 property and casualty insurers in the United States.

CONTACTS:
Investor Relations Media Relations
Robert Myron Amy Lynn Banek
rmyron@hanover.com abanek@hanover.com
(508) 855-3457 (508) 855-4486

SOURCE The Hanover Insurance Group, Inc.

Investor Relations, Robert Myron, +1-508-855-3457, rmyron@hanover.com, or
Media Relations, Amy Lynn Banek, +1-508-855-4486, abanek@hanover.com, both of
The Hanover Insurance Group, Inc.