Informatica Insurance Gateway for Salesforce CRM Solution Brings the ACORD Standard...

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Mon May 18, 2009 7:02am EDT

Informatica Insurance Gateway for Salesforce CRM Solution Brings the ACORD
Standard to Cloud Computing

REDWOOD CITY, Calif., May 18, 2009 (GLOBE NEWSWIRE) -- Combining ACORD standard
with enterprise cloud computing, Informatica Corporation (Nasdaq:INFA) the
leading independent provider of data integration software and services, today
announced customer success with the Informatica Insurance Gateway for Salesforce
CRM. The solution improves interactions between insurance carriers and their
distribution networks by enabling the sharing of trusted real-time data via the
web. The solution builds upon the joint success Informatica and salesforce.com
have garnered with customers, as more than a dozen carriers including AAA,
Florida Family, and Hagerty are already using Informatica to integrate back
office systems to Salesforce CRM and Force.com solutions.

The Informatica Insurance Gateway for Salesforce CRM solution leverages
Informatica's market-leading Data Integration Platform to enable lower-cost,
higher volume exchange of data between back office systems and a carrier's
salesforce.com partner management application, while leveraging ACORD standards
to ensure that the information can be efficiently exchanged, easily interpreted
and readily used. Using Informatica, customers have been able to reduce ACORD
transformation costs by 50% or more.

One joint Informatica-salesforce.com customer, a wholesaler of insurance and
other financial products to third-party agents, leverages the solution to
achieve visibility into producer data across multiple products and contracts.
Averaging more than 100,000 transactions per day, the solution transforms data
from multiple contracting and licensing applications and administrative systems,
including mainframes, into ACORD, aggregates and loads the integrated data into
Salesforce CRM Partner Networks in real-time. Among the benefits of the solution
are that agents can be on-boarded more quickly, have current information on
commissions, policies and claims at almost all times, and can leverage
Salesforce CRM to manage leads and opportunities. Advantages to the carrier
include having a single view of every producer and agency and a reduction in
ACORD transformation costs.

"By supporting the ACORD standard, Informatica and salesforce.com are driving
insurance carrier success with cloud computing," said Renny Monaghan, vice
president, Industry Solutions, salesforce.com. "Salesforce.com's partner
relationship management application, built on the company's real-time cloud
infrastructure, enables carriers to drive more business through their agent
networks. Using Informatica to integrate Salesforce CRM removes infrastructure
barriers to data exchange and enforces ACORD standards so that carriers can
share data with partners in real-time and at a lower cost."

Insurance carrier performance is increasingly dependent on the ability of agents
to retrieve and deliver vital information on customers, leads, policies and
claims that is stored in the carrier's back office systems and data stores. The
Informatica solution integrates data bi-directionally between carriers and their
agents, with support for industry standards, including ACORD. Using the
Informatica data integration platform, data is accessed from almost any backend
system, packaged application or legacy data source, and validated and
transformed to comply with the ACORD-based data internal data model as an
integral part of the cloud-based data collection and distribution process.

"ACORD is clearly the future of insurance industry information sharing. The
Informatica Insurance Gateway for Salesforce CRM solution can reduce the cost of
bringing data in ACORD format to agents by as much as 50 percent and accelerate
access to meaningful data by sharing information in the cloud," said Girish
Pancha, general manager, Data Integration, Informatica. "Informatica and
salesforce.com both have a large customer base in the insurance sector, and
these customers are able to leverage their existing investments in Informatica
and salesforce.com's cloud computing infrastructure and extend their value
through the use of the new gateway solution. Our goal is to help our customers
to stay current with industry requirements and drive efficiency by enabling the
adoption of and continued compliance with standards."

Functionally, the Informatica solution enables a common data model based on
ACORD standards across enterprise data sources. The solution natively supports
ACORD XML and enables customers to easily adapt to new ACORD versions as they
emerge. The solution also supports proprietary ACORD implementations and legacy
insurance formats including AL3 in their various versions. Leveraging the
Informatica Data Integration Platform, the solution is optimized to support
large ACORD structures and large data sets for superior performance, and is
highly scalable to keep pace with expanding distribution channels.

For information about the Informatica Insurance Gateway for Salesforce CRM
solution please contact Informatica. For more information on Informatica's
integration solutions for Salesforce CRM available on the Force.com AppExchange
visit www.salesforce.com/appexchange.

About Informatica

Informatica Corporation (Nasdaq:INFA) is the leading independent provider of
enterprise data integration software and services. With Informatica,
organizations can gain greater business value by integrating all their
information assets from across the enterprise. More than 3,600 companies
worldwide rely on Informatica to reduce the cost and expedite the time to
address data integration needs of varying complexity and scale. For more
information, please visit www.informatica.com.

Note: Informatica is a registered trademark of Informatica Corporation in the
United States and in jurisdictions throughout the world. All other company and
product names may be trade names or trademarks of their respective owners.

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CONTACT: Informatica Corporation
         Deborah Wiltshire
         +1 650-385-5360
         mobile/+1 650-862-8186
         dwiltshire@informatica.com
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