Online Broker TradeKing Earns High Marks for Customer Service and Trading Tools in 2009 SmartMoney Broker Survey
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Receives Five-Star Rating for Customer Service and Trading Tools for Second Consecutive Year, Remains Value Leader among All Top-10 Ranked Discount Brokers BOCA RATON, Fla.--(Business Wire)-- Online broker TradeKing (www.tradeking.com) announced today it has been recognized once again for excellence in customer service and the quality of its trading tools by SmartMoney1, TheWall Street Journal magazine. On newsstands this week, the magazine`s June issue reports the results of its 2009 Broker Survey, ranking TradeKing fourth overall among discount brokers just behind E*Trade, Fidelity, and Charles Schwab, three firms whose trading fees more than double those of TradeKing`s. This is the second consecutive year TradeKing has received the survey`s maximum five-star rating in both the customer service and trading tools categories. SmartMoney`s 2009 Broker Survey compared a total of sixteen discount brokerages on their merits across five categories: mutual funds & investment products, banking services, trading tools, research, and customer service. TradeKing`s total score once again placed it ahead of many larger players, including TD Ameritrade, Scottrade, OptionsXpress and Bank of America. The SmartMoney ranking comes on the heels of the firm`s strong showing in Barron`s 2009 Best Online Broker Survey, in which TradeKing received kudos for its strength in options trading, Trader Network community features and investor education offerings. "Third-party surveys such as SmartMoney`s offer an important data point that, together with our own client satisfaction surveys, tell us if we`re doing the job we think we are to support our clients` trading success," said Don Montanaro, Chairman and CEO of TradeKing. "It is enormously important to all of us at TradeKing that we keep delivering on our promise of great service and quality of trading experience. Since day one, this has been our commitment to our clients and it`s why we continue to thrive even in today`s challenging market environment." For more information on the SmartMoney 2009 Broker Survey, visit www.smartmoney.com/mag. About TradeKing TradeKing (http://www.tradeking.com) is a nationally licensed online stock and options broker dealer offering simple, low trading fees ($4.95 per trade plus $.65 per option contract) with no hidden costs or account minimums.2 A pioneer in integrating new financial social media as part of its innovative online equities, options trading and fixed-income trading platform, TradeKing has received multiple five-star ratings from top industry sources and was given five stars in customer service by SmartMoney Magazine, ahead of OptionsXpress, Scottrade, Fidelity and TD Ameritrade. (June 2009 SmartMoney Broker Survey). Follow TradeKing on Twitter at http://twitter.com/TradeKing. Options involve risk and are not suitable for all investors. Please read Characteristics and Risks of Standardized Options available at www.tradeking.com/ODD. TradeKing provides self-directed investors with discount brokerage services, and does not make recommendations or offer investment, financial, legal or tax advice. The content of this press release is provided for educational and informational purposes only, does not constitute a recommendation to enter in any of the securities transactions or to engage in any of the investment strategies presented herein, and does not represent the opinions of TradeKing or its employees. Online trading system response and access times may vary due to market conditions, system performance, and other factors. Member FINRA/SIPC. (1)SmartMoney is a joint publishing venture of Dow Jones & Company, Inc. and Hearst Communications, Inc. All Rights Reserved Worldwide. (2)(Please see https://www.tradeking.com/p/home/tradeking/about/commissionsfees.tmpl for more details on trade commissions for low priced stock, bonds, mutual funds and other securities). Tier One Partners Sue Parente, 781-642-7788 sparente@tieronepr.com Copyright Business Wire 2009
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