Let`s Get Personal: Communicating at an Individual Level to Elicit Greater Response and Improved Satisfaction - A Varolii Webinar

* Reuters is not responsible for the content in this press release.

Tue May 19, 2009 9:00am EDT 

SEATTLE--(Business Wire)--
How do you determine the best way to get your customers and employees to listen
and take action? By understanding each individual's past behaviors and
preferences. Every person is unique, and by reaching out to them with
personalized messages in the way they want to be reached, companies can vastly
improve response rates and satisfaction. 

In this complimentary Webinar, Randal Hisatomi, director of Decisioning Products
and Strategy at Varolii Corporation, will discuss Varolii ID, the first
automated segmentation and analysis capability that enables companies to
completely customize cross-channel communications to each individual customer or
employee. Varolii ID stores and analyzes each individual`s preferences, past
history and predicted response to deliver:

* Reduced costs by sending communications only when each person is most likely
to respond 
* Improved business results by tailoring the message and channel for each
individual according to what has worked best for that person before, and 
* Enhanced customer satisfaction by accommodating each individual`s
preferences-both implied and explicit.

 WHEN:        Thursday, May 21, 2009, 2:00 - 2:30 p.m. EDT / 11:00 - 11:30 a.m. PDT                                                                                                                                                                                                                                                                                                                                                                                            
                                                                                                                                                                                                                                                                                                                                                                                                                                                                               
 WHAT:        A complimentary Varolii Webinar discussing how Varolii ID helps companies use proactive outbound communications to communicate at an individual level with each customer or employee.                                                                                                                                                                                                                                                                            
                                                                                                                                                                                                                                                                                                                                                                                                                                                                               
 WHO:         Randal Hisatomi, director of Decisioning Products and Strategy at Varolii Corporation, has nearly 20 years of experience in product management, customer service and business technology consulting. At Varolii, he is responsible for several key product initiatives, such as SMS, e-mail, and international platforms, as well as platform integration. Hisatomi graduated from the University of Michigan with a bachelor`s degree in computer engineering.  
                                                                                                                                                                                                                                                                                                                                                                                                                                                                               
 REGISTER:    https://www1.gotomeeting.com/register/809541648                                                                                                                                                                                                                                                                                                                                                                                                                  


Media:
Varolii Corporation
Robin Rees, 206-902-3944
robin.rees@varolii.com
or
Edelman PR for Varolii
Jessica Kendall, 206-268-2231
jessica.kendall@edelman.com

Copyright Business Wire 2009
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