New Report Analyzes the Changing Landscape for Private Label Credit Cards

ROCKVILLE, MD, May 19 (MARKET WIRE) --
MarketResearch.com has announced the addition of Packaged Facts' new
report "Private-Label Credit Cards in the U.S., 6th Edition," to their
collection of Banking & Financial Services market reports. For more
information, visit
http://www.marketresearch.com/redirect.asp?progid=67618&productid=1607848

This 6th edition of "Private Label Credit Cards in the U.S." continues the
story told in Packaged Facts' September 2006 analysis of this market. It
examines the complex relationship between banks, which are severely
restricting their consumer lending; retailers, which want to get their
cards into as many hands as possible; and American consumers, who may have
changed their shopping habits forever -- or until the latter part of 2009,
when Packaged Facts expects spending to rally.

Packaged Facts estimates growth in private-label credit cards at 3.3% in
2007, bringing the market to nearly $114 billion in receivables. The
2004-2005 period saw a rally during which the acquisition blitz was in
full swing and the leading third-party issuers were making substantial
investments in marketing, new product development, and customer relations
management for their new retail portfolios. However, receivables for
private-label credit cards are expected to decline by 3.5%, or $4 billion,
for a total of $109.7 billion in 2008 receivables.

Market trends and features that continue to be, or have become, major
forces in the private-label segment of the credit card market include:

-- The acquisition blitz: Third-party issuers have been acquiring
retailers' card portfolios, and at the beginning of 2008, only four major
retailer holdouts remained. By the end of 2008, there may be just two
leading retailers still managing their card programs in-house.
-- Co-branding: More retailers than ever have signed on to offer store
cards that can also be used elsewhere. Co-branded cards do not generate the
kind of loyalty to a specific retailer that traditional private-label cards
do, and the retailer inevitably loses some sales to competitors. However,
the bundled-in rewards programs require cardholders to return to the
sponsoring retailer to claim their free merchandise.
-- Household penetration rates are fairly low and usage rates even lower.
The good news is that active private label credit cardholders are extremely
enthusiastic shoppers.
-- Apathy toward high-tech payment options. Card-specific technology is
not expected to play a major role in the retail card market in the
foreseeable future.

But there have also been notable shifts in the market since 2006. New
to this edition:

The retail industry is reeling from the bumpy economic environment, with
almost 6,000 store closings predicted for 2008. GE Money put its private
label business up for sale, but there have been no takers, as financial
institutions are in no position to take on more risk in the form of
shoppers who are increasingly unable to pay their bills.

Meanwhile, with practically no major portfolios left to acquire, issuers
are trying to grow their businesses by focusing on customer relations
management. In fact, this strategy is highly recommended by analysts in a
recessionary environment. However, many retailers are reportedly
dissatisfied by issuers' services in this arena and may even seek to
reclaim their card assets.

Exploding debit card use has hurt the credit card industry in general, and
in an uncertain economy consumers may be even more reluctant to incur
unnecessary debt from discretionary purchases like clothing. However,
retailers (Wal-Mart, supermarkets) selling everyday items like groceries
may feel the squeeze a bit less.

Credit card companies have long been under fire from consumer advocates
for usurious interest rates, but many are now turning their attention to
the APRs imposed by store cards. In 2008, Consumer Reports,
creditcards.com, and a New York legislator have launched investigations
or otherwise advised consumers to stay away from proprietary credit cards.

The forecast for private label is more bleak than sunny, but online
shopping, rewards programs, improved customer service, stimulating usage
by under-targeted consumer groups can all contribute to growth. Issuers
willing to take on more accounts can also expand their businesses by
courting smaller retailers that don't currently offer store cards.

Report Methodology

The information contained in this report is based on primary research
including interviews with financial institutions that issue private-label
credit cards, retailers fielding private-label card programs, and
marketing firms that administer loyalty programs for retailers, as well as
comprehensive secondary research. The latter includes articles appearing
in financial, marketing, and trade publications, government resources,
independent financial reports, product advertising, independent blogs, and
company literature, corporate websites, and consumer websites. Statistics
on market revenues and marketer share are based on an evaluation of all
available information on market sales and trends, including data for the
top private-label retail card issuers from SEC company filings, public
statements from corporate executives, and trends and figures reported by
the trade press.

Packaged Facts' analysis of consumer behavior and demographics derives
from the Simmons Market Research Bureau's (New York, NY) Winter 2008 adult
consumer survey, which is based on approximately 25,000 respondents age 18
or over, and BIGresearch's (Worthington, OH) "Consumer Intentions and
Actions" data, which are based on online monthly surveys of over 8,000
U.S. adults.

Topics covered in the report include...

Chapter 1: Executive Summary

Scope of Report
Report Methodology
Overview: 2006 vs. 2008
Ongoing trends: acquisition, co-branding, unmotivated customers
Significant changes: the economy, the economy, the economy
Benefits and drawbacks of store cards
The Market
A $114 billion market in 2007 is squeezed by the credit crunch
Table 1-1: U.S. Market for Private-Label Credit Cards, 2003-2007 (in
billions of dollars and percent change)
Figure 1-1: U.S. Market for Private-Label Credit Cards, 2003-2007 (in
billions of dollars)
Market Factors
Drop in consumer spending drags down GDP
Table 1-2: Real Gross Domestic Product and Related Measures, 2005-3Q 2008
(percent change from previous period)
Figure 1-2: Real Personal Consumption Expenditures, 2006-3Q 2008 (percent
change)
171 banks with combined assets of $116 billion are classified as "problem"
institutions
Figure 1-3: Earnings, FDIC-Insured Financial Institutions, 3Q 2008 (in
billions of dollars)
Figure 1-4: Charge-Offs, FDIC-Insured Financial Institutions, 3Q 2008 (in
billions of dollars)
Consumer confidence crumbles
Figure 1-5: Consumer Confidence Index, September 2007-November 2008
Credit card debt swells by $50 billion in one year
Figure 1-6: Revolving Consumer Credit Outstanding, September 2003-
September 2008 (in millions of dollars) Source: Federal Reserve, Packaged
Facts
Personal bankruptcies could top 1.1 million in 2008
Table 1-3: Number of U.S. Business and Non-business Bankruptcy Filings, 12
Months Ended June 2007 vs. 2008 (percent change)
Projected Market Growth
Congressional Budget Office expects significant declines, but also cites
resilience of U.S. economy
Easing gas prices a boon to store traffic
Private-label credit card market will drop in 2008, rally in 2010, and
approach $123 billion in 2012
Table 1-4: Projected U.S. Market for Private-Label Credit Cards, 2008-2012
(in billions of dollars and percent change)
Figure 1-7: Projected U.S. Market for Private-Label Credit Cards, 2007-2012
(in billions of dollars)
The Marketers
Consolidation reaches saturation point
Table 1-5: Top Issuers of Private-Label Retail Cards, Estimated Receivables
and Market Share, 2001, 2003, 2005, and 2007 (in millions of dollars)
Marketer Shares
Citi and GE Money switch places
HSBC remains solidly in third place
Figure 1-8: Top Marketers of Private-Label Retail Cards, Estimated Market
Share, 2007 (percent)
The Competitive Situation
Retailers should rethink their rewards systems
The Retail Situation
Mergers and acquisitions dilute retailers' brand identity
Aggressive price promotions spur sales, but erode profits
The Competitors
Delinquencies and charge-offs decimate profits
The Private-Label Cardholder
Nearly 73 million American adults, or one in three, have a private-label
credit card
Figure 1-9: Card Use in the Past 30 Days: Selected Credit Card
Classifications, 2008 (U.S. adults who have credit cards)
Usage rates for all private-label credit cards are on the decline
Figure 1-10: Change in Number of U.S. Adults Using Credit Cards in the Last
Year, by Card Classification, Spring 2004 vs. Winter 2008 (percentage)
Usage rates of store cards increase with age
Figure 1-11: Indices for Use of Selected Credit Card Classifications in
Last Year, By Age of Consumer, 2008 (U.S. Adults)
Twice as many women use private-label credit cards
More than 25% of whites and Asians use private-label credit cards
Higher-income households use private-label credit cards more regularly
Figure 1-12: Indices for Use of Credit Cards in the Last Year: Selected
Credit Card Classifications, by Income of Consumer, 2008 (U.S. adults)
Consumers who use store cards are exceptionally fond of shopping
Clothing/specialty store card users are significantly more likely to plan
shopping trips online
Looking Ahead: Trends and Opportunities
Customer service critical in current circumstances
Older, richer, smaller households index high for monthly usage of store
cards
Clothing/specialty store cardholders are enthusiastic shoppers
Asian consumers may be a particularly profitable prospect
Maximize online store card use
Revive layaway
Recognize American optimism

Chapter 2: Highlights

Chapter 2: Introduction

Scope of Report
Overview: 2006 vs. 2008
Ongoing trends: acquisition, co-branding, unmotivated customers
Significant changes: the economy, the economy, the economy
Private-Label Card Basics
Benefits of store cards for consumers: special treatment
Drawbacks of store cards for consumers: cash outlay
Table 2-1: Selected Retailer Credit Card Rates in New York City, 2008
(percent)
Private-label card benefits for retailers: customer loyalty
Benefits of private-label credit cards for financial institutions brings us
to co-branding
Table 2-2: Selected Features and Benefits of Private-Label Credit Cards
Table 2-3: Selected Features and Benefits of Co-branded Credit Cards
Industry Trends
Seismic shift to third-party issuance
Table 2-4: Top Issuers of Private-Label Retail Cards, Estimated Receivables
and Market Share, 2001, 2003, 2005, and 2007 (in millions of dollars and
percent)
Former and Current Issuers, Selected Retailers
Issuers implement stricter standards for credit approval
The Regulatory Environment
Congressman warns stores are "fleecing shoppers"
Credit Card Bill of Rights Act aims to eradicate "abusive lending
practices"
Bipartisan support for proposed Credit Card Fair Fee Act
Table 2-5: Glossary of Financial and Banking Terms

3: Highlights

Chapter 3: The Market

Market Size and Composition
Note on methodology
A $114 billion market in 2007 is squeezed by the credit crunch of 2008
Table 3-1: U.S. Market for Private-Label Credit Cards, 2003-2007 (in
billions of dollars)
Figure 3-1: U.S. Market for Private-Label Credit Cards. 2003-2007 (in
billions of dollars)
2008 Market Estimate
Market Factors
Market Factor: Payment Preferences
One in three American adults has a private-label credit card, but just one
in four uses it
Table 3-2: Penetration and Usage Rates: Selected Credit Card
Classifications, 2008 (percent of U.S. adults)
Table 3-3: Percentage of Overall Cardholders Who Use Cards Yearly and
Monthly: Selected Credit Card Classifications, 2008 (U.S. adults who have a
credit card)
Figure 3-2: Card Use in the Past 30 Days: Selected Credit Card
Classifications, 2008 (U.S. adults who have credit cards)
Usage rates for all private-label credit cards are on the decline
Table 3-4: Usage of Credit Cards in the Last Year: Selected Credit Card
Classifications, Spring 2004-Winter 2008 (percentage of U.S. adults)
Table 3-5: Usage of Credit Cards in the Last Year: Selected Credit Card
Classifications, Spring 2004-Winter 2008 (number of U.S. adults, in
thousands)
Figure 3-3: Number of U.S. Adults Using Credit Cards in the Last Year, by
Card Classification, Spring 2004 vs. Winter 2008 (percent change)
Are debit cards a threat?
Table 3-6: U.S. Market for Debit Cards, Purchase Volume, 2003-2007 (in
millions of dollars and percent change)
Market Factor: The Economy
Drop in consumer spending drags down GDP
Table 3-7: Real Gross Domestic Product and Related Measures, 2005-3Q 2008
(percent change from previous period)
Table 3-8: Contributions to Percent Change in Real Gross Domestic Product,
2005-3Q 2008 (percent change)
Figure 3-4: Real Personal Consumption Expenditures, 2006-3Q 2008 (percent
change)
171 banks with combined assets of $116 billion are classified as "problem"
institutions
Figure 3-5: Earnings, FDIC-Insured Financial Institutions, 3Q 2008 (in
billions of dollars)
Figure 3-6: Charge-Offs, FDIC-Insured Financial Institutions, 3Q 2008 (in
billions of dollars)
Figure 3-7: Total Assets of Failed FDIC-Insured Commercial Banks, 1988-3Q
2008 (in billions of dollars)
Figure 3-8: Troubled Loans, FDIC-Insured Financial Institutions, 2006-3Q
2008 (in billions of dollars)
Market Factor: Consumers' Experiences and Sentiment
Consumer confidence crumbles
Figure 3-9: Consumer Confidence Index, September 2007-November 2008 Jobless
rate climbs to 6.5%
Figure 3-10: U.S. Unemployed, October 2007-October 2008 (number in
millions)
Figure 3-11: U.S. Unemployment Rates, October 2007-October 2008 (percent)
Credit card debt swells by $50 billion in one year
Table 3-9: Revolving Consumer Credit Outstanding, September 2007 vs.
September 2008 (in millions of dollars)
Figure 3-12: Revolving Consumer Credit Outstanding, September 2003-
September 2008 (in millions of dollars)
Delinquencies, charge-off rates on credit cards remain high
Table 3-10: Quarterly Charge-Off And Delinquency Rates For Consumer Credit
Card Loans, 2004-3Q-2008 (percent)
Figure 3-13: Quarterly Charge-Off and Delinquency Rates For Consumer Credit
Card Loans, 2004-3Q-2008 (percent)
Personal bankruptcies could top 1.1 million in 2008
Table 3-11: Number of U.S. Business and Non-business Bankruptcy Filings, 12
Months Ended June 2007 vs. 2008
Table 3-12: Number of Non-business Chapter 7 Bankruptcy Filings, 2Q 2007-2Q
2008
Projected Market Growth
Congressional Budget Office expects significant declines, but also cites
resilience of U.S. economy
Table 3-13: Economic Outlook, Projections and Forecast, 2008-2013 (in
billions of dollars and percent change)
Professional economic forecasters anticipate a couple of rough quarters
Figure 3-14: Quarterly Probability of Decline in Real GDP, 4Q 1968-2008
Holiday 2008 sorely challenges retailers, but also reveals consumer
tendencies and opportunities
Table 3-14: Holiday 2008 Forecasts (percent) Easing gas prices a boon to
store traffic
Figure 3-15: U.S. Gasoline and Diesel Fuel Prices, December 2006-07 vs.
December 2007-08
Packaged Facts' Projection: Private-label credit card market declines in
2008, rallies in 2010, approaches $123 billion in 2012
Table 3-15: Projected U.S. Market for Private-Label Credit Cards, 2008-2012
(in billions of dollars and percent change)
Figure 3-16: Projected U.S. Market for Private-Label Credit Cards, 2007-
2012 (in billions of dollars)

Chapter 4: Highlights

Table 4-1: Leading Third-party Card Issuers and Selected Retail Accounts,
2008

Chapter 4: The Marketers

Overview
Consolidation reaches saturation point
Table 4-2: Top Issuers of Private-Label Retail Cards, Estimated Receivables
and Market Share, 2001, 2003, 2005, and 2007 (in millions of dollars and
percent)
Marketer Shares
Citi and GE Money switch places
HSBC remains solidly in third place
Table 4-3: Top Marketers of Private-Label Retail Cards, Estimated
Receivables and Market Share, 2003, 2005, and 2007 (in millions of dollars
and percent)
Figure 4-1: Top Marketers of Private-Label Retail Cards, Estimated Market
Share, 2003, 2005, and 2007 (in millions of dollars)
Figure 4-2: Top Marketers of Private-Label Retail Cards, Estimated Market
Share, 2007 (percent)
The Competitive Situation
Private-label credit cards compete with numerous other payment options
Retailers should rethink their rewards systems
Table 4-:4 Features, Benefits, and Terms of Selected Store Cards Issued by
Citibank
The Retail Situation
Mergers and acquisitions dilute retailers' brand identity
Table 4-5: Usage of Credit Cards in the Last Year: Selected Credit Card
Classifications, Spring 2004-Winter 2008 (percentage of U.S. adults)
Table 4-6: Usage of Credit Cards in the Last Year: Selected Credit Card
Classifications, Spring 2004-Winter 2008 (number of U.S. adults, in
thousands)
Target's "best of both worlds" sends mixed message
Aggressive price promotions spur sales, but erode profits
Competitive Outlook

Chapter 5: Highlights

Chapter 5: Competitor Profiles

Competitor Profile: GE Money (General Electric Co.)
GE pulls ahead of Citi to top position
GE struggles to keep its financial footing in challenging environment
No takers for $36 billion portfolio
GE shifts focus overseas
New accounts and account extensions
Table 5-1: GE Money, Selected Private-Label Credit Card Agreements, 2008
Competitor Profile: Citi Retail Services (Citigroup, Inc.)
Citi invokes parent company's might as competitive advantage
Delinquencies and charge-offs decimate profits
Home Depot negotiates advantageous deal with Citi
Rising middle class in emerging countries a source of growth
Table 5-2: Citigroup, Selected International Card Initiatives, 2008
Competitor Profile: HSBC Retail Services (HSBC Bank USA)
HSBC maintains third place, but still trails at a distance
Quarterly losses reverse previous year's profits
Neiman Marcus sues HSBC for threatening to tamper with cardholder accounts
in the face of losses
Competitor Profile: JPMorgan Chase & Co
Chase more than doubles market share in two years
Charge-offs could continue to escalate
Chase configures innovative deals for retail portfolio acquisitions
Competitor Profile: Alliance Data (traded on NYSE As ADS: Alliance Data
Systems Corp.)
Delivers loyalty and marketing programs using transaction data 2007 revenue
up 15%, private-label growth seen for 2009
"Born from retail"
Blackstone Group backs out of planned acquisition, citing logistics, costs
Table 5-3: Alliance Data, Selected Private-Label Credit Card Agreements,
2008
Competitor Profile: Target Financial Services (Target Corp.)
Target delivers design at a discount in a clean, well-lighted space Unable
to "inspire" shoppers

Chapter 6: Highlights

Chapter 6: The Consumer

Methodology
The Private-Label Cardholder: Introduction
Nearly 73 million American adults, or one in three, have a private-label
credit card
Table 6-1: Penetration and Usage Rates: Selected Credit Card
Classifications, 2008 (U.S. adults)
More than 70% of gas cardholders use their cards monthly
Table 6-2: Percentage of Overall Cardholders Who Use Cards Yearly and
Monthly: Selected Credit Card Classifications, 2008 (U.S. adults who have a
credit card)
Figure 6-1: Card Use in the Past 30 Days: Selected Credit Card
Classifications, 2008 (U.S. adults who have credit cards)
Usage rates for all private-label credit cards are on the decline
Table 6-3: Usage of Credit Cards in the Last Year: Selected Credit Card
Classifications, Spring 2004-Winter 2008 (percentage of U.S. adults)
Table 6-4: Usage of Credit Cards in the Last Year: Selected Credit Card
Classifications, Spring 2004-Winter 2008 (number of U.S. adults, in
thousands)
Figure 6-2: Change in Number of U.S. Adults Using Credit Cards in the Last
Year, by Card Classification, Spring 2004 vs. Winter 2008 (percentage)
Consumer Focus: Cardholder Demographics
Usage rates of store cards increase with age
Table 6-5: Usage of Credit Cards in the Last Year: Selected Credit Card
Classifications, by Age of Consumer, 2008 (percentage of U.S. adults)
Consumers over the age of 44 use department store cards at more than 20%
the average rate
Table 6-6: Indices for Use of Selected Credit Card Classifications in Last
Year, By Age of Consumer, 2008 (U.S. Adults)
Figure 6-3: Indices for Use of Selected Credit Card Classifications in Last
Year, By Age of Consumer, 2008 (U.S. Adults)
Twice as many women use private-label credit cards
Table 6-7: Usage of Credit Cards in the Last Year: Selected Credit Card
Classifications, by Gender of Consumer, 2008 (percent of U.S. adults)
Table 6-8: Indices for Use of Credit Cards in the Last Year: Selected
Credit Card Classifications, by Gender of Consumer, 2008 (U.S. Adults)
More than 25% of whites and Asians use private-label credit cards
Table 6-9: Usage of Credit Cards in the Last Year: Selected Credit Card
Classifications, By Race/Ethnicity of Consumer, 2008 (U.S. adults)
Whites use store cards at rates significantly above the norm
Table 6-10: Indices for Use of Credit Cards in the Last Year: Selected
Credit Card Classifications, By Race/Ethnicity of Consumer, 2008 (U.S.
Adults)
Northeasterners are more vigorous users of store cards, but less so when it
comes to JCPenney
Table 6-11: Usage of Credit Cards in the Last Year: Selected Credit Card
Classifications, by Region of Consumer, 2008 (percent of U.S. adults)
Table 6-12: Indices of Usage of Credit Cards in the Last Year: Selected
Credit Card Classifications, by Region of Consumer, 2008 (U.S. adults)
Table 6-13: Usage of Credit Cards in the Last Year: Selected Credit Card
Classifications, by Income of Consumer, 2008 (percent of U.S. adults)
Clothing/specialty stores particularly favored by consumers with household
incomes of $75,000+
Table 6-14: Indices for Use of Credit Cards in the Last Year: Selected
Credit Card Classifications, by Income of Consumer, 2008 (U.S. adults)
Figure 6-4: Indices for Use of Credit Cards in the Last Year: Selected
Credit Card Classifications, by Income of Consumer, 2008 (U.S. adults)
Smaller households are more frequent users of store cards
Table 6-15: Usage of Credit Cards in the Last Year: Selected Credit Card
Classifications, by Household Size, 2008 (U.S. adults)
In 3-person households, use of store cards drops precipitously
Table 6-16: Indices for Use of Selected Credit Card Classifications in Last
Year, By Household Size, 2008 (U.S. Adults)
Discussion: Exceptionally heavy users
Table 6-17: Indices for Use of Any Credit Card in Last Month, Select
Demographic Characteristics, 2008 (U.S. Adults)
Table 6-18: Indices for Use of Any Private-Label Card in Last Month, Select
Demographic Characteristics, 2008 (U.S. Adults)
Table 6-19: Indices for Use of Any Private-Label Credit Card, Excluding
Gas, in Last Month, Select Demographic Characteristics, 2008 (U.S. Adults)
Table 6-20: Indices for Use of Any Department Store Card in Last Month,
Select Demographic Characteristics, 2008 (U.S. Adults)
Table 6-21: Indices for Use of Sears or JCPenney Card in Last Month, Select
Demographic Characteristics, 2008 (U.S. Adults)
Table 6-22: Indices for Use of Other Department Store Card in Last Month,
Select Demographic Characteristics, 2008 (U.S. Adults)
Table 6-23: Indices for Use of Sears Card in Last Month, Select Demographic
Characteristics, 2008 (U.S. Adults)
Table 6-24: Indices for Use of JCPenney Card in Last Month, Select
Demographic Characteristics, 2008 (U.S. Adults)
Table 6-25: Indices for Use of Gas Card in Last Month, Select Demographic
Characteristics, 2008 (U.S. Adults)
Table 6-26: Indices for Use of Clothing/Specialty Store Card in Last Month,
Select Demographic Characteristics, 2008 (U.S. Adults)
Consumer Focus: Cardholder Payment Preferences
Use of store cards flat for purchases of clothing, groceries, drug store
items, and gas
Table 6-27: Payment Option Used Most Often, by Retail Category, 2003, 2005,
and 2008 (percent)
Table 6-28: Demographic Characteristics of Respondents Who Use Store Credit
Cards Most Often, by Retail Category, 2008 (percent)
One in 10 shoppers uses store cards for holiday gift purchases
Table 6-29: Credit Card Used for Holiday Gift Purchases, December 2004-
December 2007 (percent)
Consumer Focus: Cardholder Attitudes
Holders some of store cards are decidedly disinclined to pay cash
Table 6-30: Indices by Private-Label Credit Card Classification for
Agreement with Statement: "I Often Prefer To Pay Cash For The Things I
Buy," 2008 (U.S. adults)
Department store cardholders consider themselves to be careful stewards of
their money
Table 6-31: Indices by Private-Label Credit Card Classification for
Agreement with Statement: "I'm Careful With My Money," 2008 (U.S. adults)
Table 6-32: Indices by Private-Label Credit Card Classification for
Agreement with Statement: "I'm No Good At Saving Money," 2008 (U.S. adults)
Table 6-33: Indices by Private-Label Credit Card Classification for
Agreement with Statement: "I Tend To Spend Money Without Thinking," 2008
(U.S. adults)
Table 6-34: Indices by Private-Label Credit Card Classification for
Agreement with Statement: "I Don't Like The Idea Of Being In Debt," 2008
(U.S. adults)
Consumers who use store cards are exceptionally fond of shopping
Table 6-35: Indices by Private-Label Credit Card Classification for
Agreement with Statement: "I Really Enjoy Any Kind Of Shopping," 2008 (U.S.
adults)
Table 6-36: Indices by Private-Label Credit Card Classification for
Agreement with Statement: "I Go Shopping Frequently," 2008 (U.S. adults)
Table 6-37: Indices by Private-Label Credit Card Classification for
Agreement with Statement: "I Only Go Shopping To Buy Something I Really
Need," 2008 (U.S. adults)
Table 6-38: Indices by Private-Label Credit Card Classification for
Agreement with Statement: "When Shopping, I Get What I Want And Leave,"
2008 (U.S. adults)
Table 6-39: Indices by Private-Label Credit Card Classification for
Agreement with Statement: "When I Shop I Visit A Variety Of Stores," 2008
(U.S. adults)
Cardholders do not consider shopping a social occasion
Table 6-40: Indices by Private-Label Credit Card Classification for
Agreement with Statement: "I Prefer To Shop With My Friends," 2008 (U.S.
adults)
Table 6-41: Indices by Private-Label Credit Card Classification for
Agreement with Statement: "I Prefer To Shop With My Family," 2008 (U.S.
adults)
Table 6-42: Indices by Private-Label Credit Card Classification for
Agreement with Statement: "When Shopping With Others, I Prefer Splitting
Up," 2008 (U.S. adults)
Clothing/specialty store card users are significantly more likely to plan
shopping trips online
Table 6-43: Indices by Private-Label Credit Card Classification for
Agreement with Statement: "I Use The Internet To Help Plan Shopping Trips,"
2008 (U.S. adults)
Table 6-44: Indices by Private-Label Credit Card Classification for
Agreement with Statement: "I'm Usually Willing To Shop New Stores," 2008
(U.S. adults)
Table 6-45: Indices by Private-Label Credit Card Classification for
Agreement with Statement: "I Usually Am The First Among My Friends To Shop
At A New Store," 2008 (U.S. adults)
Table 6-46: Indices by Private-Label Credit Card Classification for
Agreement with Statement: "I Will Travel Up To An Hour Or More To Shop At
Favorite Store," 2008 (U.S. adults)
Table 6-47: Indices by Private-Label Credit Card Classification for
Agreement with Statement: "I Prefer To Buy Products From Specialty Stores,"
2008 (U.S. adults)
Table 6-48: Indices by Private-Label Credit Card Classification for
Agreement with Statement: "I Prefer Shopping At Specialty Stores Because
They Tend To Carry The Best Brands," 2008 (U.S. adults)
Users of department store cards prefer to buy domestically produced
merchandise
Table 6-49: Indices by Private-Label Credit Card Classification for
Agreement with Statement: "I Buy Goods Produced By My Own Country When I
Can," 2008 (U.S. adults)
Store cardholders are conflicted over the lure of the price tag
Table 6-50: Indices by Private-Label Credit Card Classification for
Agreement with Statement: "I'm Drawn To Specific Stores; Don't Shop By
Sales," 2008 (U.S. adults)
Table 6-51: Indices by Private-Label Credit Card Classification for
Agreement with Statement: "I Head Right To The Clearance Rack When I Enter
A Store," 2008 (U.S. adults)
Table 6-52: Indices by Private-Label Credit Card Classification for
Agreement with Statement: "I Will Travel An Hour Or More To Factory Outlet
Stores," 2008 (U.S. adults)
Store cardholders can be both methodical and impulse shoppers
Table 6-53: Indices by Private-Label Credit Card Classification for
Agreement with Statement: "I Prefer To Buy Things On The Spur Of The
Moment," 2008 (U.S. adults)
Table 6-54: Indices by Private-Label Credit Card Classification for
Agreement with Statement: "I Tend To Spend Long Periods Of Time In Store
Browsing," 2008 (U.S. adults)

Chapter 7: Highlights

Chapter 7: Looking Ahead: Trends and Opportunities

Customer service critical in current circumstances
Are third parties up to the task?
Banks should "think like retailers"...
...But they're thinking like banks
Target for Best ROI
Older, richer, smaller households index high for monthly usage of store
cards
Table 7-1: Indices for Use of Selected Credit Card Classifications in the
Last Month, by Persons Aged 45-54, 2008 (U.S. Adults)
Table 7-2: Indices for Use of Selected Credit Card Classifications in the
Last Month, by Persons Aged 55-64, 2008 (U.S. Adults)
Table 7-3: Indices for Use of Selected Credit Card Classifications in the
Last Month, by Persons Aged 65+, 2008 (U.S. Adults)
Table 7-4: Indices for Use of Selected Credit Card Classifications in the
Last Month, by Women, 2008 (U.S. Adults)
Table 7-5: Indices for Use of Selected Credit Card Classifications in the
Last Month, by Whites, 2008 (U.S. Adults)
Table 7-6: Indices for Use of Selected Credit Card Classifications in the
Last Month, by Residents of the Northeast, 2008 (U.S. Adults)
Table 7-7: Indices for Use of Selected Credit Card Classifications in the
Last Month, by Households with Incomes of $75,000-$99,999, 2008 (U.S.
Adults)
Table 7-8: Indices for Use of Selected Credit Card Classifications in the
Last Month, by Households with Incomes of $100,000-$149,999, 2008 (U.S.
Adults)
Table 7-9: Indices for Use of Selected Credit Card Classifications in the
Last Month, by Households with Incomes of $150,000+, 2008 (U.S. Adults)
Table 7-10: Indices for Use of Selected Credit Card Classifications in the
Last Month, by One-Person Households, 2008 (U.S. Adults)
Table 7-11: Indices for Use of Selected Credit Card Classifications in the
Last Month, by Two-Person Households, 2008 (U.S. Adults)
Clothing/specialty store cardholders are enthusiastic shoppers
Table 7-12: Indices for Agreement with Selected Statements on Attitudes
Toward Shopping, 2008 (U.S. adults who have a clothing/specialty store
credit card)
Does the specialty store shopper represent an under-exploited opportunity?
Asian consumers may be a particularly profitable prospect
Table 7-13: Usage of Credit Cards in the Last Year: Selected Credit Card
Classifications, By Race/Ethnicity of Consumer, 2008 (percent of U.S.
adults)
Table 7-14: Indices for Use of Credit Cards in the Last Year: Selected
Credit Card Classifications, By Race/Ethnicity of Consumer, 2008 (U.S.
Adults)
Maximize Online Store Card Use
Table 7-15: Indices by Private-Label Credit Card Classification for
Agreement with Statement: "I Use The Internet To Help Plan Shopping Trips,"
2008 (U.S. adults)
Revive Layaway
Promote Merchandise Over Gift Cards
Recognize American Optimism

Appendix: Addresses of Selected Marketers

For more information visit
http://www.marketresearch.com/redirect.asp?progid=67618&productid=1607848

Contact:
Gregg Kellett
MarketResearch.com
gkellett@marketresearch.com
240.747.3008

Copyright 2009, Market Wire, All rights reserved.

-0-