Franklin Memorial Hospital Thrives on the InstaMed Network

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Tue May 19, 2009 11:00am EDT

FARMINGTON, Maine and PHILADELPHIA, May 19 /PRNewswire/ -- By utilizing
InstaMed's solutions, Franklin Memorial Hospital has streamlined its payment
collection processes, increased payment card transactions and decreased
administrative costs.  InstaMed's integrated and flexible platform allows
Franklin to collect patient payments over the web, in the back office and at
the point of service.

As patient responsibility continues to increase, hospitals like Franklin are
proactively seeking solutions to streamline their patient payment process, cut
costs and increase patient payments while reducing bad debt. With the added
challenge of managing multiple payment locations, hospitals require a simple,
reliable solution to process patient payments.   By implementing InstaMed's
PCI Level One certified solutions, which include the ability to collect in the
front and back office, as well as collect from patients via the Web, Franklin
has seen a 46% increase in payment card transactions contributing to a
significant increase in patient revenue.  Additionally, InstaMed's solutions
enable Franklin to operate their entire hospital on one platform and network -
offering unified real-time reporting, consolidated statements and payment
posting, which delivers new actionable information where it's needed in the
organization, while saving thousands of dollars in administrative overhead and
third party vendor costs.  Franklin now has the flexibility to instantly
deploy a point of collection to any of Franklin's computers in its front and
back offices at no additional cost.  

Michael Nile, Business System Specialist of Franklin Memorial Hospital stated,
"InstaMed has helped us increase payment card transactions, which has helped
our organization thrive even through tough economic times.  InstaMed's
solutions have proved to be flexible and cost effective for our organization
and we are also pleased that their solutions help to facilitate patient
satisfaction."

Bill Marvin, President and CEO of InstaMed stated, "Our experience with
Franklin Memorial Hospital demonstrates how our flexible solutions can rapidly
and cost effectively deploy to meet the dynamic needs of a hospital
organization, while maintaining the highest level of compliance in the
industry.  We are thrilled that Franklin has joined our rapidly growing,
nationwide network."

About Franklin Memorial Hospital
Franklin Memorial Hospital in Farmington, Maine, is a progressive, friendly,
nonprofit community general hospital whose mission is to provide high-quality,
cost-effective, patient-centered health care to west central Maine. The
hospital actively works with the community and with other health-care
providers to integrate services and ensure the health of people within its
service area.  Franklin Memorial Hospital offers highest-quality health care
and state-of-the-art technological support. At the same time, FMH is one of
the lowest cost hospitals in Maine as the result of astute quality assurance
and cost containment measures. Care here, as elsewhere in the country, has
shifted rapidly from a primarily inpatient medical model to one that
emphasizes education, prevention, and outpatient services.  Visit Franklin
Memorial Hospital on the web at www.fchn.org.

About InstaMed
InstaMed is the industry leading healthcare payments network and platform. 
InstaMed's mission is to transform the healthcare payment process for
healthcare Providers, Payers, Banks and Patients so their payment experience
is simple, convenient, reliable and secure.  InstaMed processes all of the
healthcare and payment transactions in the healthcare revenue cycle and offers
patent pending, integrated healthcare and payment transactions that accelerate
the healthcare payment process and reduce the administrative costs to all
parties.  InstaMed currently supports the healthcare payment processing needs
of over 900 hospital and clinic locations; practice management vendors and
billing services representing over 50,000 providers; and hundreds of
healthcare payers of all sizes. InstaMed is registered with Visa and
MasterCard and is certified as a Payment Card Industry Data Security Standards
(PCI-DSS) Level One Service Provider.  InstaMed is also fully accredited by
the Electronic Healthcare Network Accreditation Commission (EHNAC) as a
healthcare clearinghouse. InstaMed is an AHIP Solutions Partner (America's
Health Insurance Plans), a member of the C.O.R.E. Initiative (Committee on
Operating Rules for Information Exchange), the Medical Banking Project, ASC
X12, HBMA (Healthcare Billing & Management Association), Electronic Payments
Network ACH Association Services, MGMA's Project SwipeIT (Medical Group
Management Association) and WEDI (Workgroup for Electronic Data Interchange). 
Visit InstaMed on the web at www.instamed.com.


SOURCE  InstaMed

Jill Gray of Franklin Community Health Network, Community Relations Manager,
+1-207-779-2555, jgray@fchn.org; or Jillian Longpre of InstaMed, Public
Relations, +1-215-789-3685, jillian.longpre@instamed.com
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