ManageEngine Introduces Site24x7, a SaaS-Based, Website User Experience Management Application

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Tue May 19, 2009 11:52am EDT

  LAS VEGAS, NV, May 19 (MARKET WIRE) -- 
Interop - ManageEngine, makers of a globally renowned suite of cost
effective network, systems, security and applications management software
solutions, today at Interop (Booth 1169), announced it is continuing to
enhance its ManageEngine OnDemand offering by introducing Site24x7,
designed to maintain an optimal website user experience by monitoring the
performance and availability of Web servers and applications from an
end-user perspective.

    Site24x7 gives IT operations and business managers alike the ability to
monitor their customer-facing web properties on a global basis. Site24x7
will monitor any website from 15 locations; tracking the end-user
experience from six sites in the US, three sites in Europe, and four in
Asia, Australia and Africa. Site24x7 ensures the hardware and software
supporting such critical functions as online purchases, site logins, web
form submissions and more, are performing up to service level agreements
(SLAs). The application can even be used to monitor email and DNS servers.
Site24x7 includes an Operations Dashboard, through which all performance
parameters are easily understood and any problems are automatically
flagged for resolution.

    Because the application is offered as a service, IT administrators can
purchase and begin benefiting from the software in just a matter of hours.
There is no need to buy and provision new servers; no time spent
installing and configuring software; and licensing fees are based on a
pay-as-you-go model; significantly reducing the cost, effort and
time-to-value.

    "Having come from a large ISP environment to a small company with a global
reach it was clear that we needed tools to allow a similar experience but
not at the same level of cost," said Brian Fraser, IT Operations Manager
for UniServity, a provider of connected learning communities to two
million students and teachers in 21 countries. "Site24x7 has given us the
ability to monitor our services globally and see the end user experience
as a result, something some enterprise solutions do not offer. The
Site24x7 team is very helpful and responsive and are constantly enhancing
and developing the product and are happy to take ides and leads from the
end users. All in all an excellent service."

    "It's vital that the many functions served by corporate websites, from
introducing a business to its potential customers all the way through
completing a transaction, are operating in a way that keeps the customer
happy," said Gibu K. Mathew, Director, Product Management, ManageEngine.
"Site24x7 watches and reports on the infrastructure that keeps a website
running, right down to how quickly individual web pages load. And as the
application is available in the cloud, it delivers all these business
benefits with unmatched speed and affordability."

    Availability and pricing

    Site24x7 is available in four account versions: Free, Standard, Premium
and Enterprise. As a hosted application, pricing is flexible with
individuals paying only for as much of the application as they need. The
company is offering a free 15-day, no-risk trial period, as well as a
30-day "no questions asked" money back guarantee. More information can be
found at http://site24x7.com.

    About ManageEngine

    ManageEngine is the leader in low-cost enterprise IT management software.
The ManageEngine suite offers enterprise IT management solutions including
Network Management, HelpDesk & ITIL, Bandwidth Monitoring, Application
Management, Desktop Management, Security Management, Password Management,
Active Directory reporting, and a Managed Services platform. ManageEngine
products are easy to install, setup and use and offer extensive support,
consultation, and training. More than 30,000 organizations from different
verticals, industries, and sizes use ManageEngine to take care of their IT
management needs cost effectively. ManageEngine is a division of
AdventNet, Inc. For more information, please visit www.manageengine.com.

    

Media Contact:
Greg Wise
Weber Shandwick, for ManageEngine
512-794-4716
Email Contact

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