Ambrosia Software Chooses NeuStar's Webmetrics Service to Enhance Customer Experience

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Tue May 19, 2009 2:00pm EDT

Ambrosia Software Chooses NeuStar's Webmetrics Service to Enhance Customer
Experience

STERLING, Va., May 19 /PRNewswire-FirstCall/ -- NeuStar, Inc. (NYSE: NSR)
today announced that Ambrosia Software, a publisher of award-winning programs
for Macintosh(R), iPhone(R), iPod touch(R), and Windows(R), has chosen
NeuStar's Webmetrics Application Performance Monitoring service to optimize
the performance of Ambrosia's online applications. NeuStar's solution was
selected for its thoroughness, flexibility, and simplicity -- and will allow
Ambrosia to identify, diagnose, and prevent problems with online applications
before customers are impacted.

(Logo: http://www.newscom.com/cgi-bin/prnh/20080310/NEUSTARLOGO )

Ambrosia Software creates personal productivity tools and games, providing
commercial-quality software at a cost-effective price point with the added
convenience of allowing customers to test out the software before purchase.
Incorporated in 1993, Ambrosia operates with a "shareware" model, distributing
its copyrighted software through free trials on its website. Customers
register online to receive a license code, which is then maintained in an
Ambrosia database that has grown substantially over its 16 years in business.

Ambrosia's automatic License Code Retrieval tool -- the online application
that Webmetrics is monitoring -- integrates with Ambrosia's database to manage
the registration process for new customers and to provide customer service for
past registrants that may have misplaced their registration information or
need to renew.

"The Webmetrics Application Monitoring Service helps us ensure that new
customers are able to register our products online, and that past customers
receive the excellent customer service for which we are renowned," said Jake
Cebula, system administrator at Ambrosia Software. "This is imperative for our
revenue model. The Webmetrics service is simple to configure, requires no
maintenance, and offers an attractive user interface with thorough performance
reporting and alerts. I know about any issues with our application before our
customers are impacted."

"When the Internet is at the core of your revenue model, it is essential for a
company such as Ambrosia Software to monitor the online experience of its
customers constantly," said Alex Berry, senior vice president of NeuStar's
Internet Infrastructure Services Group (IISG). "The Webmetrics Application
Performance Monitoring service helps Ambrosia ensure continued excellent
customer service, and hence protects future revenue streams."

About NeuStar and Webmetrics
NeuStar (NYSE: NSR) provides market-leading and innovative services that
enable trusted communication across networks, applications, and enterprises
around the world. Webmetrics is a NeuStar service that provides
industry-leading collaborative performance management services for complex web
ecosystems. Webmetrics website testing and monitoring services are used by
companies to ensure online performance, competitive advantage, and a positive
end-user experience. Visit www.neustar.biz and www.webmetrics.com for more
information.

About Ambrosia Software
Ambrosia Software, Inc. -- publisher of award-winning programs for the
Macintosh(R), iPhone(R), iPod touch(R), and Windows(R) distributes a full line
of utility, productivity, and anti-productivity (game) desktop software via
the Internet as shareware and also via Apple's App Store for instant purchase
with iPhone or iPod touch. Unregistered versions of Ambrosia's desktop
products on DVD-ROM can be obtained at Ambrosia's web site,
http://www.AmbrosiaSW.com or by calling Ambrosia's order center at
585-325-1910.

SOURCE  NeuStar, Inc.

John Schneidawind of NeuStar, Inc., +1-571-434-5596,
john.schneidawind@neustar.biz
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