Fayetteville Public Utilities Selects Trimble Software for Utility Infrastructure...

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Wed May 27, 2009 6:30am EDT

Fayetteville Public Utilities Selects Trimble Software for Utility
Infrastructure Management and Outage Response

SUNNYVALE, Calif., May 27 /PRNewswire-FirstCall/ -- Trimble (Nasdaq: TRMB)
today announced that Fayetteville Public Utilities (FPU), a municipal utility
that provides electric, water, natural gas and cable services to businesses
and residents in Fayetteville, Tennessee, has selected Trimble's
UtilityCenter(R) software for infrastructure management and outage response.
The solution will provide a cohesive system for utility infrastructure
Geographic Information System (GIS) mapping and outage management as well as
increase communication and provide seamless workflows between departments. 

Fayetteville Public Utilities was created in 2002 with the consolidation of
the preexisting electric, natural gas and water/sewer utility departments that
already served Fayetteville and Lincoln County, Tennessee. 

"When the City of Fayetteville consolidated our three utility operations, the
areas of accounting and customer service were combined and consolidated
first," said Britt Dye, CEO and general manager of Fayetteville Public
Utilities. "Since our early stages of consolidation, we have continued to
fine-tune our utility operation so that more areas of service are combined to
enhance and improve how we operate. Bringing three separate and very different
utility operations together and streamlining each department's operation for
handling routine service orders, outage reports and response procedures, and
most of all, improving the way we schedule new utility construction have been
our main focus for the past few years. This is why we chose Trimble. Not only
will the new system provide better, more accurate information to our employees
so that we make better decisions for planned construction and outage response,
it will also improve service to our customers. Overall we can continue to
fine-tune our entire operation with the new technology." 

"We're all about providing customer service that's second-to-none at FPU," Dye
adds. "We are always looking to improve the services we currently offer to our
customers and the accuracy in our daily operations. We expect that Trimble
technology will take us several steps forward in doing just that."

FPU will be implementing the UtilityCenter uaField(TM) mobile GIS, uaFM(TM)
desktop GIS, and uaDispatch(TM) outage management modules as well as direct
interfaces to its Customer Information System (CIS) and Supervisory Control
and Data Acquisition (SCADA) systems. 

"With accurate maps and data, we will be able to make better engineering
decisions based on the right information," said Dye. "With this, we can
improve on system reliability and also on the quality of electric, water,
sewer and natural gas that we deliver to Fayetteville Public Utilities'
customers."

"With the enhanced information that includes all the utility facilities and
customer data, we can locate the problems more quickly and accurately. When it
comes to being responsible for all utilities with the information we now have,
we can find any utility infrastructure quicker and with more accuracy than
before. With the outage management system, we are able to perform a trace for
utilities dependant upon a water problem, gas, electric or wastewater
automatically and know which customers are affected."

UtilityCenter provides a modular map-based utility management platform for
field personnel, engineers and management. The UtilityCenter uaField module
allows the mobile workers to access the utility's GIS to automate field
engineering and work management to improve efficiency and increase
productivity. 

The UtilityCenter uaFM module provides the core GIS and asset management
functionality in the office. It extends ESRI's ArcGIS Desktop for a complete
Asset Management and Facility Management (AM/FM) tool that provides a visual
representation of land base, facility assets, the utility network, and
customers. uaFM enables ArcGIS Desktop to understand, create, complete, and
edit features specific to the utility environment and works in conjunction
with the entire UtilityCenter suite of applications to provide a cohesive
business solution. The new solution will allow FPU to distribute GIS data and
interface with its CIS to support workflow for utility billing, accounting,
engineering, and operations.

UtilityCenter uaDispatch is the key to outage restoration and improved
customer service. The uaDispatch module offers an easy option for managing
utility outage needs, resulting in faster response times, and, ultimately,
enhanced system performance and customer service. 

Trimble's UtilityCenter software is currently used by more than 100 electric,
gas, water and wastewater utilities throughout the U.S. 

Trimble's Utilities Field Solutions group specializes in implementing
enterprise mobile workforce, computerized maintenance management system
(CMMS), asset management, field data collection, staking and inspection
solutions for electric, gas, water/wastewater and solid waste utilities.
Trimble's UtilityCenter, Fieldport(R), and Utility Fleet Manager enterprise
solutions automate utility operations which can lead to increased field worker
productivity, enhanced customer service and faster emergency response. 

For more information about Trimble's utility enterprise solutions, visit:
www.trimble.com/ufs

About Fayetteville Public Utilities
Fayetteville Public Utilities is a multiple service provider servicing over
31,000 total utility meters in Fayetteville and Lincoln County located in
southern middle Tennessee. 

For more information visit:  www.fpu-tn.com

About Trimble
Trimble applies technology to make field and mobile workers in businesses and
government significantly more productive. Solutions are focused on
applications requiring position or location - including surveying,
construction, agriculture, fleet and asset management, public safety and
mapping. In addition to utilizing positioning technologies, such as GPS,
lasers and optics, Trimble solutions may include software content specific to
the needs of the user. Wireless technologies are utilized to deliver the
solution to the user and to ensure a tight coupling of the field and the back
office. Founded in 1978, Trimble is headquartered in Sunnyvale, Calif.

For more information visit: www.trimble.com

GTRMB


SOURCE  Trimble

Willa McManmon, Investor Relations, +1-408-481-7838,
willa_mcmanmon@trimble.com, or Lea Ann McNabb, Media, +1-408-481-7808,
leaann_mcnabb@trimble.com, both of Trimble
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