Public Safety Users Reveal Future Requirements from Communications
* Reuters is not responsible for the content in this press release.
Research conducted by IDC for Motorola in EMEA indicates that TETRA will
continue to address strong demand for fast, resilient communication
BASINGSTOKE, England, May 27 /PRNewswire-FirstCall/ -- Motorola, Inc. (NYSE:
MOT), today unveils its "Future Tech" research into the future requirements
that Europe's public safety agencies and major industrial users have for their
communications systems. Analysis from interviews with 196 organizations,
reveals the clear demand, expressed by 82 percent of respondents for fast,
resilient communications, which improve the safety of users, extend the range
of applications available in the field and simplify ease of use. These
requirements underline the ongoing importance of TETRA technology.
The in-depth study, conducted by IDC on Motorola's behalf, canvassed the
opinions of executives with a role in purchasing decisions across eight
countries in Europe, the Middle East and Africa (EMEA)* from public safety,
oil and gas and transport sectors. As well as articulating the overwhelming
demand for faster and more resilient communication networks, organizations, as
reported by 79 percent of respondents, are keen to see improvements to
technology which improves existing systems.
"Organizations are focused on optimizing their existing communications systems
to support accelerated data speeds and advanced applications. For instance, 66
percent would like to see technology support the delivery of more information
to field teams, while 61 percent demand that technology improves situational
analysis - the facility to access video feeds or remote databases and file
reports in the field, or even to access images and video feeds comes into this
category," said Pim Bilderbeek, VP European Telecoms Consulting, IDC. "Also,
61 percent of organizations identify the need for GPS/mapping technologies;
these applications are very important to enhancing the safety of field teams
and the interest in them adds further weight to the strong consensus
(indicated by 74 percent of the respondents) that safeguarding teams is
central to investing in communications systems."
Public safety and industrial organizations are investing in TETRA networks to
manage their communications. TETRA provides dedicated private networks which
deliver exceptional reliability, interoperability (in a crisis situation teams
from different organizations can be connected), are highly secure, and support
both voice and data connectivity. The technology is evolving to address the
customer expectations revealed by the research and extend the long-term
returns of investments in TETRA.
"TETRA is meeting the demand for secure voice and data applications, is highly
resilient, and includes safety features to safeguard users. For instance, GPS
tracking is widely deployed to protect teams and we're working to further
advance emergency features. The industry is also enhancing network performance
with the imminent availability of TETRA 2 technology, expanding the array of
services available to users, said Manuel Torres, vice president and general
manager, Government Business, Motorola Enterprise Mobility Solutions, EMEA.
TETRA Release 2 includes TETRA Enhanced Data Services (TEDS) for higher data
rates, a technology which is already being deployed in Norway's nationwide
TETRA system, with more networks planning to invest in the technology over the
next two years. At the TETRA World Congress (27-29 May, Munich), Motorola will
demonstrate how accelerated data rates can be applied to support innovative
applications such as video. Video has the potential to support a wide range of
field services: Engineers can send a video of a damaged equipment back to the
office to ask for guidance on fixing the problem, or, police officers can be
sent video images of suspects or missing persons to aid investigations.
The research also revealed that 44 percent of organizations believe that
technology must easily connect teams working in high-pressure environments
with the information and communications they need to successfully and safely
complete tasks.
Recognizing this requirement, Motorola's design team spends unprecedented time
with working alongside end users in the field across the world. This research
has led to the company's commitment to "Design for Use," a philosophy which
ensures products are operated with second-nature ease. As part of its ongoing
customer dialogue, the company has just finalized a year-long study into the
device requirements of end users.
"Customers want 'more of the same' from TETRA - with faster data access
building on the success of the technology to date. Where organizations need
private, robust and wide area voice and data communications, TETRA is the
optimum system. The improvements to its performance and refinements to device
designs will ensure that teams working in the toughest of environments
continue to have fast and simple access to the services they need to safely
and efficiently complete their missions," concluded Manuel Torres.
*Research methodology
Interviews were carried out via telephone in France, Germany, Italy, the
Netherlands, Norway, Russia, Saudi Arabia, South Africa, Spain and the United
Kingdom. The questionnaire was generated by IDC analysts. Organizations were
included from the following arenas: Public Safety - Police, Fire, Ambulance,
Emergency Services; Transportation - Bus, Train, Tram, Metro, Airports,
Harbours; and Oil/Gas - Extraction, Production, and Distribution of Oil, Gas,
Electricity, and Water.
About Motorola
Motorola is known around the world for innovation in communications and is
focused on advancing the way the world connects. From broadband communications
infrastructure, enterprise mobility and public safety solutions to
high-definition video and mobile devices, Motorola is leading the next wave of
innovations that enable people, enterprises and governments to be more
connected and more mobile. Motorola (NYSE: MOT) had sales of US $30.1 billion
in 2008. For more information, please visit http://www.motorola.com.
Media Contact:
Elvan Lindberg
Motorola Enterprise Mobility Solutions
+46 707448893
Elvan.Lindberg@motorola.com
MOTOROLA and the stylized M Logo are registered in the US Patent & Trademark
Office. All other product or service names are the property of their
respective owners. (C) Motorola, Inc. 2009. All rights reserved
SOURCE Motorola, Inc.
Elvan Lindberg, Motorola Enterprise Mobility Solutions, +46-707448893,
Elvan.Lindberg@motorola.com
Comments (0)
This discussion is now closed. We welcome comments on our articles for a limited period after their publication.



Follow Reuters