Symitar Collaborates With JustSystems to Reap the Benefits of Structured Authoring

Credit Union Software Provider Reduces Costs, Connects Writers Company-Wide and
Decreases Workload With DITA and XMetaL Author Enterprise

NEW YORK & VANCOUVER, British Columbia--(Business Wire)--
JustSystems, the largest independent software vendor in Japan and a worldwide
leader in XML and information management technologies, today announced that
Symitar, a division of Jack Henry & Associates, Inc. (Nasdaq:JKHY) that provides
credit unions with software systems and related services, has been able to reap
the benefits of structured authoring. Symitar has successfully cut costs,
connected its writers throughout the organization, and decreased its writing
workload by implementing DITA and JustSystems` XMetaL Author Enterprise.

Since being acquired by Jack Henry & Associates, Inc. in 2000, Symitar has grown
exponentially and so has the workload of its technical publications department.
Each year the company produces three large software updates, placing tremendous
pressure on the 10-person team to keep up with product documentation changes. In
the past, this has left little room for taking on strategic projects that could
potentially add value for the customer and for Symitar. The company knew it was
time to abandon its existing unstructured authoring system.

To address Symitar`s documentation challenges, the company moved to a structured
authoring system using XMetaL Author Enterprise, which has empowered both
technical and non-technical writers to create valid, structured XML content that
can be shared and reused throughout the organization. Also, JustSystems allows
Symitar authors to focus on small chunks of information rather than monolithic
documents. This approach has reduced errors, cut costs, and saved time - freeing
up team members to work on other projects for the company. Finally, by getting
writers to accept JustSystems` collaborative, bottom-up approach to
documentation, Symitar`s documentation team has increased employee morale and
enhanced its status across the company.

"What began as a documentation group project now has become a company-wide
Symitar initiative," said Terry Barraclough, technical publications manager for
Symitar. "Our department is no longer looked at as the guys who write the
`documentation` releases, but as the conduit for expertise in how to use XML,
how to arrange information, how to automate tasks - this is a complete shift in
perception. By implementing XMetaL Author Enterprise, XML has really become a
key lever for competitive advantage, and the documentation team is at the center
of that strategy."

"XMetaL Author Enterprise ensures the timely delivery of consistent information
across documents, products, and channels - and thus helps boost efficiency and
customer satisfaction in less time, for less cost," said Aaron Deitcher, vice
president of North America and EMEA for JustSystems. "We`ve watched Symitar`s
documentation team benefit from XML, and now other departments within the
company are getting wind of this, which is building the case for a company-wide
content management system that can be capitalized and depreciated over time. We
look forward to seeing the Symitar deployment continue to proliferate."

For more information on Symitar, please visit http://www.symitar.com; and for
additional details on their transition to a structured authoring process, go to
http://na.justsystems.com/files/casestudy-symitar.pdf. For more information on
JustSystems, please visit http://www.justsystems.com/ and the JustSystems
Knowledge Center at http://na.justsystems.com/KnowledgeCenter.

About Symitar

Symitar, a division of Jack Henry & Associates, Inc., is the leading provider of
integrated computer systems for credit unions of all sizes. Symitar currently
serves more than 700 credit unions as a single source for integrated,
enterprise-wide automation and as a single point of contact and support.
Additional information is available at www.symitar.com.

About Jack Henry & Associates, Inc.

Jack Henry & Associates, Inc. (Nasdaq:JKHY) is a leading provider of computer
systems and ATM/debit card/ACH transaction processing services primarily for
financial services organizations. Its technology solutions, which are now
serving more than 8,700 customers nationwide, are marketed and supported through
three primary brands. Jack Henry Banking(TM) supports banks ranging from de novo
to mid-tier institutions with information and transaction processing solutions.
Symitar is the leading provider of information and transaction processing
solutions for credit unions of all sizes. ProfitStars(R) provides highly
specialized products and services that enable financial institutions of every
asset size and charter, and diverse corporate entities to mitigate and control
risks, optimize revenue and growth opportunities, and contain costs. Additional
information is available at www.jackhenry.com.

About JustSystems

JustSystems is a leading global software provider with three decades of
successful innovation in office productivity, information management, and
consumer and enterprise software. With over 2,500 customers worldwide, the
company is continuing a global expansion strategy based on its xfy enterprise
software, XMetaL content lifecycle solutions, and its pioneering work in
enabling XBRL financial reporting technologies. For more information, please
visit http://www.justsystems.com.

All brand names and product names are trademarks or registered trademarks of
their respective companies.

TECHMarket Communications
Elena Annuzzi, 650-704-8664
Media Relations for JustSystems
Elena@TECHMarket.com

Copyright Business Wire 2009