Guild Insurance Deploys Guidewire ClaimCenter In First Phase of Core Insurance System Modernisation

Guidewire Insurance Suite to help Australian insurer transform and standardise
customer-centric business model
MELBOURNE, Australia & SAN MATEO, Calif.--(Business Wire)--
Guild Insurance Limited, one of Australia`s pre-eminent suppliers of general
insurance products and services to niche markets, and Guidewire Software®, a
leading global provider of solutions to general insurance and workers
compensation companies, today announced that Guild Insurance has deployed
Guidewire ClaimCenter® for its workers` compensation line of business. Guild
continues the ClaimCenter implementation through the development of all other
lines of business. Upon completion of ClaimCenter, Guild will move to the next
phase of its core system modernisation project, implementing Guidewire
BillingCenter and Guidewire PolicyCenter®.

"We selected Guidewire as our strategic business partner to help us modernize
and transform our core insurance operations in line with our strategic vision,"
said David Brown, General Manager, Guild Insurance. "We have completed the first
leg of our journey and feel confident in our selection and path forward."

With ClaimCenter, Guild has gained the ability to:

* Transact its claims handling business with technology supporting desired
processes;
* Capture claim data once for long term efficiency gains over the life of the
claim;
* Systemise and standardise claims handling processes to efficiently and
accurately run its business and comply with changing regulatory requirements;
and
* Monitor team workloads online - redistributing claims accordingly.

"We are already realizing benefits with ClaimCenter," said Kim Taylor, Process
Re-engineering Manager, Guild Insurance. "ClaimCenter is very intuitive, so
newly hired staff pick it up very quickly. We also have much greater visibility
into our claims operations which will enable us to further refine our processes
over time to best serve our customers."

"Simplifying our IT architecture was a key objective of our modernisation plan,"
said Robert Tepe, Chief Information Officer, Guild Group. "Guidewire ClaimCenter
has met our high expectations on flexible configuration in combination with a
robust architecture, making it an ideal technology foundation to serve the needs
of our insurance business and their customers."

"We congratulate Guild on reaching this exciting milestone in their core system
modernisation project," said Keith Pfeiffer, General Manager, Australia and New
Zealand, Guidewire Software. "Guild have made great progress and will be able to
leverage the skills they`ve acquired and methodologies they`ve implemented as
they continue to rollout additional phases of the project."

About Guild Insurance

Guild Insurance is one of Australia`s pre-eminent suppliers of general insurance
products and services to niche markets, particularly within the healthcare and
childcare sectors. Guild serves individual professionals and their businesses
with a comprehensive range of products and value-added services that are
tailored to their needs. Guild works in close alignment with the relevant
professional associations to meet the insurance needs of their members. Guild
has 12 regional offices serving all of Australia and New Zealand. The company
carries an A- (excellent) rating from A.M. Best. For more information, please
visit www.guildgroup.com.au.

About Guidewire Software

Guidewire Software is a leading global provider of technology solutions to
general insurers. Guidewire delivers proven software to run core insurance
operations, including billing, underwriting, policy, and claim management. The
Guidewire Insurance Suite consists of Guidewire ClaimCenter®, Guidewire
PolicyCenter®, and Guidewire BillingCenter, which provide a modern, web-based
platform for all lines of business. Guidewire is headquartered in San Mateo,
California, USA, with offices in London, Munich, Paris, Sydney, Tokyo, and
Toronto. For more information, please visit www.guidewire.com.

NOTE: Guidewire, Guidewire Software, Guidewire ClaimCenter, Guidewire
PolicyCenter, and the Guidewire logo are registered trademarks; Guidewire
Insurance Suite and Guidewire BillingCenter are trademarks of Guidewire
Software, Inc.

Guild Group
Tiffany Conway
Group Marketing Manager
+613 9810 9861
tconway@guildgroup.com.au
or
Guidewire Software, Inc.
Diana Stott
Public Relations Manager
+1 650 356 4941
dstott@guidewire.com

Copyright Business Wire 2009