ENKI Selects Nimsoft to Optimize Service Levels in Dynamic Cloud Computing Environment

REDWOOD CITY, CA, Jun 01 (MARKET WIRE) --
Nimsoft, Inc., the Big 4 alternative for IT performance and availability
monitoring solutions, today announced that ENKI has deployed the Nimsoft
Monitoring Solution (NMS) to centrally monitor and manage its dynamic
cloud computing environment. ENKI, a managed service provider of cloud
services for more than two-and-a-half years, chose Nimsoft because it was
the only provider that could easily and cost-effectively monitor and
manage the performance of both the physical and virtual components within
its complex infrastructure. Because ENKI focuses on customer
satisfaction, it was critical for the company to have the visibility and
control required to deliver service-level commitments to its customers.

"At ENKI, we deliver more than just cloud computing resources -- we
deliver fully managed cloud services," said Dave Durkee, CEO of ENKI. "As
a result, we needed a sophisticated solution that could penetrate the
cloud and deliver performance data at a very granular level. Nimsoft is a
critical component of our high-value delivery systems that enables us to
ensure we are delivering on our Service Level Agreements while overseeing
a virtual infrastructure that is highly complex and extremely fluid."

To monitor and manage ENKI's multifaceted environment, the NMS provides a
range of critical features:

-- Comprehensive infrastructure coverage - Nimsoft enabled ENKI to
centrally monitor and manage every key component of its cloud environment,
including both virtual and physical elements.
-- Robust remote-monitoring capabilities - ENKI uses Nimsoft to remotely
scan servers in the cloud for faults and application issues. Nimsoft
provides ENKI the scalability it required, scaling to hundreds of clients
and tens of thousands of devices.
-- Streamlined architecture - Nimsoft's efficient architecture offers
unprecedented ease of use and deployment, negating the need for expensive
consultants and/or training.
-- Intuitive dashboards - Nimsoft's customizable dashboards offer
intuitive insights for ENKI, enabling it to adjust and tune applications or
troubleshoot issues to ensure the ultimate customer experience.

"At Nimsoft, we understand the Managed Service Provider model and
what it takes to become a trusted partner for our customers," said Gary
Read, president and CEO of Nimsoft. "From the initial engagement, we
worked with ENKI to understand their priorities and customize a solution
that addressed their specific business requirements. Through this
collaboration, we provided ENKI with a service level management solution
that helped the company gain complete visibility and control over their
cloud infrastructure without the cost and complexity they would have been
forced to contend with if they had chosen a larger, legacy vendor."

Before selecting Nimsoft, ENKI had evaluated competing solutions but
ultimately chose Nimsoft for several reasons, including the Nimsoft
Monitoring Solution's unprecedented ease of use and flexible deployment
and because Nimsoft understood ENKI's business model. More importantly,
Nimsoft proved to be the only vendor equipped to monitor and manage a
range of critical aspects within ENKI's complex infrastructure, including
physical machines, virtual servers, applications, and end-to-end
response. As a result, ENKI has access to the performance information it
needs to confidently offer enterprises a fully managed virtualized
service with service level guarantees.

"We are now able to gather quality of service metrics and provide these
directly to our customers," said Durkee. "Armed with this information, we
can work with our customers to tune and adjust applications for optimal
cost/performance tradeoffs and resolve issues more rapidly. Nimsoft has
enabled us to increase customer satisfaction, which in today's competitive
environment is the key to long-term success."

About ENKI

Founded in 2006 by the former CIO of NetSuite, ENKI offers
enterprise-grade managed cloud computing to businesses seeking maximum
value from their IT expenditures. ENKI delivers high performance scalable
and reliable on-demand computing together with IT operations services,
enabling its customers to build and operate their businesses with minimal
investment in computing equipment, staff, or IT core competencies. With
self-healing datacenter technology, enterprise monitoring, IT process
automation, and multiple datacenters, ENKI can provide customers with
solutions that achieve 4- and 5-nines of uptime. ENKI's customers include
corporate IT departments, telecommunications service providers, SaaS
(Software-as-a-Service) providers, media content distributors, B2B
services, gaming services, hosting providers, financial services
companies, Web2.0 sites, and internet marketing services.

About Nimsoft

Nimsoft is the fastest growing provider of next generation performance and
availability monitoring solutions for the complete physical, virtual and
cloud-based IT infrastructure. The Nimsoft solutions redefine the
standards for ease of use and speed of deployment -- providing
outstanding return on investment and unparalleled customer satisfaction.
Over 800 customers in 36 countries rely on Nimsoft solutions to monitor
their IT based business applications and services including cloud
environments. These customers include mid-market and global
organizations, such as Barclays Capital and Amway Corporation, Bay Area
Rapid Transit, Ladbrokes, MTU Aero Engines, TriNet, TRW Automotive, and
hundreds of leading managed service providers such as CDW Hosting and
Managed Services, Thomas Dureyea, Easynet and Rackspace Managed Hosting.
For more information, visit www.nimsoft.com

Nimsoft and the Nimsoft logo are trademarks or registered trademarks of
Nimsoft, Inc. All other company and product names may be trademarks or
registered trademarks of their respective companies.

Copyright 2009 Nimsoft, Inc. All rights reserved.

Copyright 2009, Market Wire, All rights reserved.

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