Epicor Announces Immediate Availability of Epicor ITSM 2009

IT Service Management Solution Delivers Increased Performance, Enhanced Portal
Deployment Capabilities and Broader Language Support
IRVINE, Calif.--(Business Wire)--
Epicor Software Corporation (NASDAQ: EPIC), a leading provider of enterprise
business software solutions for the midmarket and divisions of Global 1000
companies, today announced the release of Epicor ITSM 2009, the newest and most
advanced version of Epicor`s IT Service Management solution.

"Epicor ITSM 2009 is a benchmark of Epicor`s continued success in supporting the
needs for today`s enterprises by providing tools and leveraging the latest
technologies to enable optimal performance, greater flexibility and extended
global support of IT service operations," said James Norwood, vice president of
product marketing for Epicor.

Polystar Instruments AB, a Swedish-owned telecommunications company developing
test and surveillance equipment for operators and manufacturers, has seen great
success with Epicor ITSM. "We have experienced a huge improvement from using
Epicor ITSM, our support technicians are more efficient and our clients are
happier," said Kent Revedal, Vice President of Customer Care at Polystar T&M AB.
"With many Service Level Agreements and 16 to 20 different response times for
different case types and clients, it was impossible to keep track of all cases
manually, but Epicor ITSM manages this for us. We look forward to taking
advantage of the increased performance and enhanced portal capabilities
available in Epicor ITSM 2009."

Bolstered Performance and Stability to Support IT Service

Effective IT service management centers on technology stability and minimized
downtime. Epicor ITSM 2009 provides even greater stability and performance
through the support of Windows Server 2008 and Microsoft SQL Server 2008, and
the 64-bit versions of Windows Server 2008 and the Windows Vista operating
systems, connecting Epicor`s sophisticated IT service management solution with
Microsoft Corp.`s newest technology foundations.

"Epicor continues to embrace leading Microsoft technologies such as the 64-bit
versions of Windows 2008 Server and Windows Vista, to enable their customers to
achieve optimal performance in running critical enterprise applications like
Epicor ITSM," said Kim Akers, general manager for worldwide ISVs at Microsoft.

Greater Global Connectivity through Portal Enhancements

Geographic borders continue to shrink in an increasingly connected world
economy. In order to support geographically distributed IT personnel and their
customers, Epicor ITSM includes an enhanced self-service and field service
portal available in numerous languages to put self-service in the hands of
employees in the field and around the globe. Epicor ITSM including ITSM portal
provides for the following language packs: Chinese (Simplified and Traditional),
Dutch, English US, English UK, Estonian, French, German, Greek, Hungarian,
Russian, and Spanish. Epicor ITSM 2009 is also expected to support Arabic,
Polish, Portuguese, and Swedish later this year.

The 2009 release also includes an advanced software development kit (SDK),
providing the tools to deploy and extend comprehensive portal capabilities as
well as the necessary documentation and examples to adjust existing
functionality and create new functionality.

About Epicor Software Corporation

Epicor Software is a global leader delivering business software solutions to the
manufacturing, distribution, retail, hospitality and services industries. With
20,000 customers in over 150 countries, Epicor provides integrated enterprise
resource planning (ERP), customer relationship management (CRM), supply chain
management (SCM) and enterprise retail software solutions that enable companies
to drive increased efficiency and improve profitability. Founded in 1984, Epicor
celebrates 25 years of technology innovation delivering business solutions that
provide the scalability and flexibility businesses need to build competitive
advantage. Epicor provides a comprehensive range of services with a single point
of accountability that promotes rapid return on investment and low total cost of
ownership, whether operating business on a local, regional or global scale. The
Company`s worldwide headquarters are located in Irvine, California with offices
and affiliates around the world. For more information, visit www.epicor.com.

Epicor is a registered trademark of Epicor Software Corporation. Other
trademarks referenced are the property of their respective owners. The product
and service offerings depicted in this document are produced by Epicor Software
Corporation.

FORWARD LOOKING STATEMENTS: This document includes descriptions of product
functionality that is not presently available. This press release contains
certain statements which may constitute forward-looking statements under the
Private Securities Litigation Reform Act of 1995. These forward-looking
statements include statements regarding future product releases, revenues, cash
flows, growth prospects, installed base of customers, the launch of Epicor 9 and
other statements that are not historical fact. These forward-looking statements
are based on currently available competitive, financial and economic data
together with management's views and assumptions regarding future events and
business performance at the time the statements are made and are subject to
risks and uncertainties. Actual results may differ materially from those
expressed or implied in the forward-looking statements. Such risks and
uncertainties include but are not limited to changes in the demand for Epicor's
products; the timely availability and market acceptance of new products and
upgrades; the impact of competitive products and pricing; the discovery of
undetected software errors; changes in the financial condition of Epicor's
customers; and other factors discussed in Epicor's annual report on Form 10-K
for the year ended December 31, 2008 and quarterly report on Form 10-Q for the
quarter ended March 30, 2009. As a result of these factors the business or
prospects expected by Epicor as part of this announcement may not occur. Epicor
undertakes no obligation to revise or update publicly any forward-looking
statements.

Epicor Software Corporation
Erin Stone, 949-585-4473
estone@epicor.com

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