Neocase Software Sponsors Shared Services Exchange in Florida

SAN FRANCISCO, CA, Jun 01 (MARKET WIRE) --
Neocase Software, a leading provider of customer service solutions for
shared service centers and customer support operations, announced today
that it is one of the featured sponsors of the Shared Services Exchange
in Key Biscayne, Florida, June 7th -9th at the Ritz-Carlton.

"The Shared Services Exchange's theme this year includes 'Increasing
Efficiency and Enhancing Performance of Shared Services Organizations.'
Both are important priorities that Neocase Software has helped to achieve
for its clients," states Julien Dahan, Chief Executive Officer of Neocase
Software, Inc. He adds, "We are looking forward to sharing our best
practice examples and success stories with the delegates of the event, as
well as presenting the benefits of our solutions for multi-functional
shared services. With Neocase, companies can achieve greater efficiencies
in key business processes while improving the transparency of their
service operations."

At the Shared Services Exchange, Neocase Software will feature its
solutions: Neocase HR, Neocase CS, and Neocase FR and give previews of its
upcoming solution release. Neocase HR is the premiere case management
solution to manage and optimize HR processes within Shared Service Centers
& HR Call Centers. Neocase CS brings efficiency and productivity to
customer service operations through: collaborative case management,
automated workflows, SLA management, web self service, intelligent
knowledge base, and executive dashboards. Neocase FR empowers finance
departments of large corporations to resolve financial inquiries faster
and more efficiently through collaborative case management and knowledge
management. Additionally, Neocase Software will present new features and
solutions that will enable large corporations to manage, automate and
optimize entire business processes while achieving significant efficiency
gains and cost savings.

To learn more about the Shared Services Exchange and Neocase's solution
for SSOs, please visit Neocase online: www.neocasesoftware.com

About Neocase Software

Neocase Software is a leading provider of customer service solutions for
shared service centers and customer support operations. It empowers large
global corporations to manage and optimize their shared service and
support operations performance and processes through its uniquely
adaptive and award-winning customer service technology platform. Neocase
Software solutions include Neocase HR for Human Capital Resource
Management, Neocase CS for Customer Service and Neocase FR for Financial
Resolution. All solutions can be deployed on-premise or in a SaaS model.
With more than 200 clients worldwide, representative customers include:
Air France, Renault-Nissan, L'Oreal, Brinks, CORPTAX, Callidus Software,
International Decision Systems, and CUNA Mutual Group. Neocase's
award-winning solutions bring efficiency and profitability to SSCs and
customer service departments through web self service, intelligent
knowledge management, service level agreement (SLA) management,
employee/partner case collaboration, executive dashboards, and automated
workflows.

For more information, please contact:

Joerg Koehler
Director of Marketing
Neocase Software
Tel.: (415) 978.5159
Email: Email Contact

Copyright 2009, Market Wire, All rights reserved.

-0-